We are happy to present you our new Magento 2 extension – Login as Customer.
Explore your store from the customer’s point of view. Log in as a customer with one button. Manage admin rights and record activity of admins logged as customers to control this sensitive part of customer service.
86% of shoppers are ready to pay more for a better customer experience. A proven technique to deliver outstanding customer service is to stand in your clients’ shoes and find those particular actions that can make customers happy.
With Magento 2 Login as Customer, you don’t have to bother shoppers requesting for credentials. You can just log in as customers and help them resolve any issues or simply assist them during the checkout process.
MAGENTO 2 LOGIN AS CUSTOMER FEATURES:
- Use a single ‘Login as Customer’ button to look at your store /store view from a customer’s perspective;
- Empower particular admins to log in as a customer by creating user roles with different permissions;
- Monitor admin activity in customer accounts via a grid.