Now there's an easy way to connect to customers in Magento
Great convenience in contacting customers
This Magento email extension has foreseen all variants of contact points with clients. It enables you to send messages to customers from customer grid, customer view, order grid and order view pages.
Send requests from the customer information page
For example, a customer forgot to add his or her mobile number, you can send a request asking him to specify his mobile phone number.
Send messages to as many customers as needed
This Magento mass email tool gives you an ability to send messages to unlimited number of clients.
Send messages to a group of customers filtered by some criteria
For example, the criteria might be 'order status'. It's very handy and time-saving, you don't need to create a newsletter or something similar. Just select all customers with a certain order status and send them the same message.
Send notifying emails from the order view page
For example, a customer's added a wrong shipping address, you can send a message notifying that the order can't be shipped until the customer provides the correct one. Or you can send a short memo to the customer reminding that the order will be delivered at certain time.
Complete Magento email functionality
Email both to registered and guest customers
Many users don't like to sign up, it's a known fact. If you force customers to register, you lose part of them. With the Magento newsletter extension you have an ability to easily contact customers no matter if they are registered or not.
History of sent messages
The history is stored for each order and for each customer account. You can view it on order view and customer view pages respectively.
Use order and customer-related variables in messages
Thanks to this feature you'll never make a mistake in your messages. Just use one of needed order or customer-related variables and appropriate data will be added to the message.
Now in Magento you can send email to customers right from:
- Order list and order view pages
- Customer list and customer view pages
You might also be interested in other Email extensions by Amasty
How many of your emails end up in spam folders? You can decrease email rejection with SMTP Email Settings extension. It lets you use any third-party SMTP server you prefer.
Encourage customers return to their abandoned carts with Abandoned Cart Email extension. You can also add coupon codes to such emails. Your customers will be happy!
- 100% Open Source — Easy To Customize
- Follows Magento Code Architecture
- Separated HTML/CSS/JS
- W3C Validated Code
Online Extension User Guide
Mailing usually takes a lot of time and preparation. I think it’s one of the hardest parts when setting up sales or special events. It’s nice to have a simple tool to automate this process; saves manager’s time, effort and nerves. Also I see real results with this module, it surely does help to attract more traffic.
There were some compatibility issues with my other magento extensions. It’s not so often when something works just out of the box. Support team was truly responsive and helpful; they tuned everything up very quickly. Thanks, guys!
This tool has made my magento life a whole lot easier. A small piece of advice for Amasty: please, update the plugin and make it friendly to other extensions and custom themes.