The SugarCRM Bridge extension saves information about every item that is being added to a cart by any user and connects this information to the record in SugarCRM when the user registers or logs in. The bridge can also associate a shopping cart with a customer-linked account.
As every checkout step taken by user can be recorded in the SugarCRM opportunities/cases status, you can see at what stage the cart was left. This tool is available in the Bridge version 1.3 and higher.
The module uses the flexible mapping system to connect multiple fields from Magento to SugarCRM and map any Magento and SugarCRM fields. Built-in PHP code processor lets you process eCommerce data and/or combine fields before inserting results into SugarCRM.
In this case we’ll provide you with a special script that allows transferring a lot of data by breaking it into smaller parts. If you need this script to perform synchronization please contact oursupport team.
In case of the connection failure the built-in error handling system enables re-synchronization and all records that were not sent to SugarCRM will be kept in line and copied to the CRM when the connection will be restored.