Support Subscription Lite (year)
Support license vs Support subscription. What's the difference?
One subscription covers all extensions bought at Amasty, including your future purchases
Cancel your subscription at any time
Only from $0.75 a day, billed monthly or annually
Get full support for your Magento extensions!
Our experts will provide you with Magento (Enterprise) support. You take advantage of our knowledgeable support staff and get the opportunity to get the max level of services for a reasonable price without additional costs for each of them separately.
Frequently asked questions
Support license: 3, 6, 12 months
Support subscription: Magento customer support end of life is extended indefinitely - subscribe and cancel any time
Support license: Log in to your Customer Account, go to purchases, click Renew Support, choose the license, proceed to checkout
Support subscription: You don’t have to, it’s auto-renewable. Our Magento support is ongoing until you cancel your subscription.
Support license: One support license per extension
Support subscription: One subscription covers all the extensions in your customer account
Support license: 50% of the extensions’ original price
Support subscription: $23/month (just $0.75/day!)
What makes our support unique?
Our support team is about businesses, not tickets. We will do the best we can to understand the problem and find a way to solve it. Our experts will provide all the necessary support services for your Magento e-commerce store:
We will install all products purchased at Amasty and make sure that everything works smoothly in your store.
Just provide us with the details on how the module should work, and our support specialists will configure it on your Magento website.
Support in Slack
If you have an urgent question you can use Amasty's Slack workspace. Thanks to direct communication with the support team via Slack chat, you'll get answers faster than via a support ticket.
Our team is always trying to find a solution and, even in the most difficult situations, tries to find a workaround or suggest alternatives.
Every support manager is regularly appraised to ensure their suitability to work with particular extensions.
We have 19/7 support and we offer additional services such as dedicated managers, support in popular messengers, and more.