Privacy Policy and Data Protection Rules

We collect and process the following personal and non-personal data: your first and last name, your email address, your residency address, IP address, domain name, website usage information. In case your support inquiry requires investigation, we may ask you to provide the following details: Magento admin access [Magento admin URL, username and password], HTTP authentication [username and password], Magento files access [protocol, hostname, port, username, authorization type, password, Magento directory] and additional details that are required to investigate and address your support inquiry as stipulated in Amasty Support License Agreement, the authorization details being stored in the system while your support inquiry is being processed and for seven days following its closure, and permanently deleted after the seven days period.

When you download and install products, for statistical purposes we may collect such data as the date the package was downloaded, and installation date (via Composer). When you submit authorization details, for statistical purposes we may collect such data as the current Magento version and edition, the list of extensions installed.

When you install and register the purchased Software, we may collect the list of Amasty Software installed, their version(s) and activation status, list of domains for which the Software is installed. 

When you submit an inquiry that requires technical investigation, for the purpose of providing due level of support, we may collect such information as the list of extensions installed, configuration setup of Amasty extensions, current Magento version and edition, current PHP version.

1. to provide you with support and customer care services, when you're submitting support inquiries via our helpdesk system, chat or other means of communication as per our Support License Agreement , and
2. to provide you with our services on the basis of an agreement on purchase of our products and services, improve our products and services provided to you, and
3. improve our products and services provided to you, and
4. marketing in order to provide you with latest information on our products and services in case you provide us with your consent to do so.

1. Fulfillment of our legal obligations and duties under agreements concluded with you pursuant to Article 6 Section 1 letter b. of the GDPR, and
2. Your consent as our customer [hereinafter referred to as the “Data Subject”] to the processing of your personal data for marketing purposes pursuant to Article 6 Section 1 letter a. of the GDPR.

1. Amasty Development Limited, with its registered office at: 12, Zachary Street, Valletta, VLT 1133, Malta, Company Identification (registration) Number: C 83668,
2. Softonomika Limited, with its registered office at Metochiou 73, Egkomi, 2407, Nicosia, Cyprus, Company Identification Number: HE 427722
3. AmDev LLC [Belarus], with its registered office at: pr. Dzerzhinskogo 104A-1904, 220 116 Minsk, Belarus, Company Identification (registration) Number: 192814386.

1. Right to information on the processing of your personal data [you have the right to ask us and require us to provide you with the information on how your personal data are processed by us],
2. Right to adjustment your personal data [in case we process your personal data which are not correct, you can ask us to correct them and process the right personal data],
3. Right to delete your personal data [i.e. right “to be forgotten”] [in case we process your personal data inconsistently with the personal data processing rules under the GDPR, you have the right to require us to stop processing your personal data and to delete them],
4. Right to limit the amount of the personal data to be processed by us [you have the right to ask us to limit the amount of the personal data to be processed by us until we deal with your previous request pursuant to Section 7 Subsection 7 letter a. and / or letter b. hereof],
5. Right to require to stop processing your personal data [in case you are the opinion that we process your personal data without any legal title, you have the right to require us to stop processing your personal data],
6. Right to transfer your personal data [you may ask us to provide you with your personal data in structured form which can be automatically read [analyzed] by a machine [computer]. Furthermore, you have the right to ask us to transfer your personal data in such form to another controller of your personal data.],
7. Right to be informed on the appropriate safeguards pursuant to Article 46 of the GDPR in case your personal data have been transferred to a state, which is not a member state of the European Union.