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Knowledge Base

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General Questions

How to upgrade a Magento 2 Amasty extension?
How to upgrade a Magento 1 Amasty extension?
Do you provide Magento customization service?
How to disable Base module notifications in Magento 1?
How to fix 3rd party extension conflicts?
How to translate a Magento 2 module?
How can I pay for Amasty extensions?
Will I get free support and updates?
What is the license policy? On how many websites can I use Amasty extensions?
Can I test an Amasty extension on a staging site before transferring it to a live one?
Can I get a refund if an extension doesn’t suit me?
How to install Magento 1 and Magento 2 extensions by Amasty?
Can I install and update Amasty Extensions for Magento 1 via Composer?
How to install Amasty Extensions for M2 via Composer?
Where can I find a Composer module name?
What credentials do I need to work with Composer?
Will I get any other benefits?
I'm getting the following error: SQLSTATE[23000]: Integrity constraint violation.
Can I request a free trial?
I'm getting "404 Not Found" error when trying to open configuration page.
What documents and files are included in the package?
How to completely uninstall the extension?
Are Amasty extensions compatible with all themes and extensions by other vendors?
How to disable Amasty extension?
Can I get an access to the source code of your extensions?
Can I have Amasty extension installed?

Product Questions

Can I download an extension user guide in a PDF format?

Magento-related Questions

How to check Magento version:1.x and 2.x?
Magento 2 Multiple Stores Setup
Magento 2 Google Analytics Setup
Magento 2 Reindex: manual reindex from the admin panel or a cron job
Magento 2 PayPal Integration
Magento 2 Contact Form
Magento 2 Admin Panel Tutorial
Magento 2 Clear Cache
Magento 2 Install a New Theme Tutorial
How to configure Magento / Magento 2 Filters with Layered Navigation?
How to change Magento 2 Admin password?
Magento 2 modules list: enable/disable modules
How to set Magento 2 recently viewed products?
Magento 2 email templates
Magento 2 ERP system
Magento 2 CSS
Magento sign in not working: 5 Ways to decide what to do next
Magento 2 URL Rewrite
How to configure Shipping Methods for M2
Magento 2 Logo: How to change the default logo?
6 Magento 2 Product Types: Add & Change
Magento 1&2 database config file: Where to find it and how to edit
Magento 2 EE CyberSource
Magento 2 backup: 3 ways to complete it
Magento 2 permissions & ownership in 3 modes
How to change the language in Magento 2?
How to configure Magento 2 product video?
How to translate Magento module?
How to show categories in Magento?
Magento 2 Manage Stock
How to show product in Magento?
Get product image in Magento 2
How to add Google Tag Manager to Magento 2?
Service temporarily unavailable: How to solve it in Magento 2?
How to enable Magento 2 profiler?
Magento htaccess file: How to enable developer mode and optimize it
Magento 2 system requirements
How to enable Inline Translation in Magento 1/2?
Magento order statuses: How to change, create new or assign an order status?
Magento 2 Community vs. Enterprise
Magento 2 Search Settings and Terms
Magento 2 Stores and Timezones Configuration
How to create Magento 2 XML Sitemap and why does it matter to your web store?
Create bundle product in Magento 1
Magento reindex: How to use command line and what to do if reindex is not working
Magento 2 'Add to Cart' is not working
How to create featured products on Magento frontpage?
Magento 2 MySQL
How to add a Magento 2 Language pack?
Magento 2 modes: set the developer/production mode
Magento 2 deploy static content
Is Magento 2 menu not showing?
Is Magento 2 backend not working? Solutions for 3 main issues
Magento 2 Command Line Interface: useful commands
Magento 2 Admin URL: How to set a custom Admin URL
Magento 2 Full Page Cache: Speed Up Your Site
Magento 2 Varnish Cache Configuration
Magento 2 WYSIWYG Editor
Magento 2 Import Configurable Products
Magento 2 File & Folder structure
How to configure Magento 2 SEO-friendly URLs?
How to import product images into Magento 2?
How to create new pages, blocks, widgets using Magento 2 CMS?
How to fix "Error filtering template: Bucket does not exist" in Magento 2?
How to set Magento 2 configurable product price?
How to import products in Magento 2?
How to set up Magento 2 multi-language version?
My Magento 2 is slow. How to solve it?
Magento Breadcrumbs
Magento 1 and 2 Payment Methods Tutorial
Magento Cron
What is the difference between Magento order status and order state?
I’ve created the rule for particular categories, but it doesn’t work with configurable products.
I can’t choose a particular attribute when creating the rule as it’s not displayed in the attributes list.

Improved Layered Navigation

I'm using AJAX mode and would like to allow BACK browser button
I want to use 2-column page template on shopby and brand pages
How to remove hash from URL
I enabled SEO-friendly URL generation for the attribute, but the URLs are still shown as get-parameter. What could I have missed?
Is the functionality to expand/collapse filters available with your Improved Layered Navigation extension?
What types of attributes in Magento can we use in layered navigation?
Why are my out of stock simple products treated as in stock in Improved Layered Navigation?
Is Improved Layered Navigation compatible with Wyomind Elasticsearch?
How can I make a custom attribute into a slider filter in Improved Layered Navigation?
How to use AND logic for options inside one multiselect attribute
Will the URL setting 'Long with URL key' for Magento 1 work when I migrate to Magento 2?
How to create brand pages and all brands list?
How to hide some specific attributes from top level categories
How to sort the filters at the frontend?
How to add brand logo and description at the category page?
How to change product image for configurable products when attribute selected
Can I use your Improved Layered Navigation with Solr?
Can I add this Layered Navigation to a CMS page?
Does your Improved Navigation work on the homepage?
Does this extension support decimal ranges for prices?
Is it possible to hide a price attribute from the Layered Navigation?
Can I exclude an Out of Stock filter from the Layered Navigation?
Can I add a filter which displays "On Sale" products?
Is there any way of having a scrollbar or search bar for an attribute section?
Can brand pages be added to an XML sitemap?
Is it possible to control indexation of pages with filtered results?
How do I move layered navigation to the right sidebar?
How to hide empty filters in Magento layered navigation
How to remove currency sign for price attribute from product view page?
How to remove qty from categories?
How to show colors and brand icons at the product page
How to show only options with products, not all options?
I want to hide category description when some filter is applied.
My theme hover effect, image zoom or quick view does not work after AJAX filtering
Attribute doesn't work in seo mode
AJAX does not work with "blanko" theme
You cannot define a correlation name '*_idx' more than once
Conflict with SEO Suite extension
AJAX does not work
I see no checkboxes. How do I fix this?
I have TinyBrick Fast catalog extension installed and navigation does not work
I see no brand logo at the product page. How do I fix this?
I have Better Store Search installed and paging does not work.
Zero (0) quantities are shown for categories when they are displayed as a static 2-level tree.
Some attributes are not displayed in the Filters List (Catalog > Navigation > Filters).
I see 2 "Shop by" panels at a time.
Search bots (Google, Yandex, Yahoo and others) use too much traffic.
Fatal error when Fixed Product Taxes enabled
More 1...

Improved Layered Navigation M2

My category title and description is not updated with the data of an applied filter. Am I missing something?
Does your extension take into account simple product attributes if this product is assigned to a bundle or group product?

Full Page Cache

Is there a way to change the order in which the links are being crawled?
Does Amasty FPC extension support Redis?
Can certain blocks be excluded from Full Page Cache?
What server configuration is supported by FPC?
How much will Amasty FPC speed up my site?
Can all store pages be cached at once?
How does FPC work for multi-language websites?
Can I disable FPC on a particular store-view?
Can I disable FPC on login/register sections and checkout?
I have many customer groups. How FPC will handle that?
Can I refresh Full Page Cache when needed?
The core_cache table is constantly increasing. What can be done to resolve this issue?
Can I refresh FPC for only some pages of my site?
Does FPC work properly on HTTPs sites?
How to change cache storage location?
I have a mobile site. How your Full Page Cache module will work on it?
Can I modify when Full Page Cache should expire?
Almost half of the pages are "Cache Miss"! What should be done to solve it?
"Crawler source is not defined" error while generating queue.

Elastic Search

After installation of Elastic Search extension the search in my site gives no results.
What is the difference between Elastic Search and Advanced Search extensions for Magento 2?

Google invisible reCaptcha

How to understand that the extension works correctly?
Does your reCaptcha extension have "I'm not a robot" functionality?
How to generate a Site Key and a Secret Key?
The form is submitted and the badge of CAPTCHA appears, but you are not redirected to the successful page.
Is Amasty Google Invisible reCapcha compatible with the Quick Ajax Login extension?
I'm getting "incorrect CAPTCHA" error message trying to submit the account registration form.

Color Swatches Pro

How to apply images from simple products as swatches for a configurable product in bulk?
How do I specify DOM selectors for Color Swatches Pro extension?
Does your extension support PNG images?
Does Color Swatch extension support multiple product attributes?
Does Color Swatches Pro work for bundle products?
Can the main image be changed when only one attribute out of two is clicked?
Can a particular option be preselected?
Can I create attributes different than color and use them in the same fashion?
Can I use Color Swatches extension with custom options for product?
Can I use multiple images for one simple product added to the configurable one?
How are out of stock products displayed?
My site uses jQuery. Will there be any conflicts?
Can I use zoom and lightbox from my store theme?
Can all the attributes be visible on loading a page for the first time?
There is a fatal error while extension running
Color swatches don't work on product page
The extension doesn't show swatches on category page
Product image isn't changed
I can’t upload the images
How to change configurable products images on mouse hover?
Wrong product image is displayed in the shopping cart


What the Accept Cookies popup is for and what data is being collected?
Is Amasty GDPR extension compatible with PayPal?
How to create a customer account without consent to Privacy Policy?

Multi Warehouse Inventory for Magento 2

Is there a way to display product quantity per each warehouse on a product page?
Does Multi Warehouse Inventory extension support Magento SOAP API and REST API?
How many orders will be placed in case the purchase has two products from different warehouses?
Is it possible to bind a warehouse to a certain way of shipping? For example: one warehouse uses UPS and the other FeDex.
Is there a way to import stock data in the Multi Warehouse Inventory with a cron job?

Stripe Payment

Are there any additional system requirements to use your Stripe functionality?

Automatic Related Products

How do related rules work?

Store Locator

How does the "Locate nearby" option work?

Extended Product Grid with Editor

How to add special price to Extended Product Grid?
Can I edit custom product attributes on the grid?
Is it possible to download/export the grid view?
Can different sets of columns be used by other admins?
Can the product quantity sold be displayed on the grid?
Can I add product attributes to the show on the Product Grid?
I need to filter products by category. Is that possible with your extension?
Can I set the order of columns?
How can I edit anything on the grid?

Product Feed

Can I change the price or include a special tax using Product Feed for Magento 1?
How to make product feed output HTTPS links to image URLs?
A Google product feed is generated blank. What can I do?
Are any feed templates provided with Product Feed?
What if there is no ready template for my needs?
Does this module generate feeds for Facebook?
Can I create multiple feeds?
Can Product Feeds extension auto-generate and auto-upload the feeds?
Is it possible to generate feed for only particular products and categories?
Can this extension handle export of thousands of products with many columns?
Can I use product images which differ from those found on my store?
Can I change the name of the feed attributes?
Can I include a special price in the feed?
We get 'XML formatting error' upon uploading our feed file to Google Merchant Center. How can we solve it?
Can simple products within configurable ones be exported individually?
Does this module generate feeds for Bing?

Mass Product Actions

Can I change prices per website?
How to change attribute set in Magento?
We have an extensive number of products in our store. Will the extension handle this?
Can I clear all related products from items in bulk?
Can I assign, remove or replace a website for a number of products in bulk?
How can I update meta title/descriptions in bulk using this extension?
Will updating attributes of a configurable product delete simple products associated with it?
Can I add a product to more than one category at a time?
Is there a Multi Way option for relating products in bulk?

Useful Tips

How to get a site key and a secret key for Invisible ReCaptcha?

Customer Attributes

Are customer attributes available using the Magento API?
Can I use created customer attributes on sales order grid?
Is it possible to export/import created customer attributes?
Can I use Customer Attributes only in one store in a multi-store configuration?
Can I use different customer attributes in my multiple store views?
Will new attributes be seen when creating a customer from backend?
Can I add created customer attributes to order emails?
Can registration fields be changed depending on customers’ answers?
Will this Customer Attributes extension work with one page checkouts?
How to output the customer attribute value in the e-mail template?
How to get/output customer attribute value via PHP code?
How can new attributes be used with Magento API?
How to add new attributes inside a form?
Fields are not showing up on the registration page.

Custom Stock Status

How to Use "Rules for Quantity Range Status"
Can I have different stock status for the same SKU depending on a store or website?
Can I import stock statuses for my products?
What product types are supported by this Custom Stock Status extension?
Can I display separate stock statuses for simple products which are part of configurable one?
Can I send “back in stock” alerts to customer who have subscribed to out-of-stock products?
How to configure quantity rules for individual products (groups of products)?
I installed your Stock Status extension but I don’t see its options on the frontend. What’s wrong?

Shipping Restrictions

Does this extension support multi-store configuration?
Can I use restrictions per customer groups?
Can I restrict shipping by customer attributes?
Can I set restrictions on a product level?
Can I restrict international shipping by categories?
Can I hide a particular shipping method or carrier for some products?
Can I restrict a certain shipping method based on products added to cart?
Can this module be used to restrict shipping on certain days and times?
Can I restrict shipping based on a zip code?
Is it possible to set address validation?
Can I show different language in Error Message on different language store view?
Can Shipping Restrictions extension split orders?
Is Shipping Restrictions module compatible with external shipping methods?
Is it possible to restrict shipping so show/hide shipping methods based on product category?
Amasty Shipping Restriction conflict with Shippingoverride2

Improved Sorting

Does the module work for the Enterprise edition?
What product types are supported by Improved Sorting?
Can I set a particular sorting option to be a default one?
Can I set a particular sorting option to be default for a specific category only?
Can I display some products on top of the list in spite of actual bestsellers data?
How does a best sellers sorting option handle configurable products?
I’d like to sort products by Position but can’t find this sorting option.
Why doesn’t sorting by Bestsellers correspond to my actual data in sales reports?
How to change sorting options display name?
What to do if sorting does not work?
I have Seo Suite extension installed and sorting does not work.
I have an error when I sort by bestsellers or most rated products.
I have Better Store Search installed and sorting does not work.

Special Promotions Pro

How to create a rule for specific products?
How can I set up a percentage off everything?
How do I set up a percentage off one category?
How can I provide a percentage off specific products?
How can I create Fixed Amount Off promotions?
What is the difference between Conditions and Actions?
How to use "The Cheapest" action
How to set up the promo 'Buy N products, and get next same products free'?
Does this extension have all the functionality of Special Promotions module?
What is the difference between Special promotions Pro and Loyalty Program?

SugarCRM Bridge

How to connect a Magento store and a SugarCRM system?
How does the synchronization with SugarCRM occurs?
What information can be exported to SugarCRM?
Does the SugarCRM Bridge works only in one way?
Can I receive information about the activities of the not logged in users?
Can I track abandoned shopping carts in Magento using SugarCRM?
What Magento and SugarCRM versions are supported by this extension?
Will I lose my records if connection problem with CRM appears?
How can I find the SOAP location? What if I have the SOAP error?
I have thousands of records in my store – how can I perform synchronization and send all the records to the CRM?

Special Promotions

How to use "Get discount for each amount spent" action
How to use "Product Set - Fixed price for product set" action
How to use "Product Set - Percent discount for product set" action
There is no SKU (or any other attribute) condition.
I see no discount breakdown.
How to set up the promo 'Fixed amount discount for whole cart'?
I can not use special rules for admin orders.
I can't specify a percentage off defined products when ordering 10 items or more.
The rule doesn't work if applied to a particular category
How to use "The Most Expensive" action
How to use "Buy X Get Y - Percent Discount: Buy X get Y Free" action
How to use "Each N-th - Percent Discount: each 2-d, 4-th, 6-th with 15% off" action
How to use "Buy X Get Y - Fixed Discount: Buy X get Y with $10 Off " action
How to use "Each N-th - Fixed Discount: each 3-d, 6-th, 9-th with $15 off " action
How to use "Buy X Get Y - Fixed Price: Buy X get Y for $9.99" action
How to use "Each N-th - Fixed Price: each 5th, 10th, 15th for $49" action
How to use "Each Group of N - Fixed Price: Each 5 items for $50" action
How to use "All products after N with Percent Discount" action
How to use "All products after N with Fixed Discount" action
How to use "All products after N for Fixed Price" action
How to set up the promo 'Buy one product, get another one'?
How to use "Each Group of N - Percent Discount: Each 5 items with 10% off" action
How to use "Each Product After N - Fixed Discount: each 3d, 7th, 11th with $15 Off after 5 items added to the cart" action
How to use "Each Product After N - Fixed Price: each 5th, 7th, 9th for $89.99 after 5 items added to the cart" action
How to use "Each Product After N - Percent Discount: each 1st, 3rd, 5th with 15% Off after 5 items added to the cart" action
No new actions in Magento CE 1.3

Shipping & Payment By Customer Groups

Does this extension support matrix rates or other 3rd party extensions?
Does it work with multistore setup?

Auto Add Promo Items

Remove free items from shopping cart
Can a rule be applied based on what other items are in the cart?
Can I limit the number of free items per order?
Can I limit the number of free items per several orders?
Can I use a rule “Get Free X when Y is spent”?
Can I add more than one free product?
Can I give customers a few options of free products to choose from?
Can I include shipping cost to the free product?
Сan a customer pick the size or other attributes of a free product?
How to use “Auto Add Promo Items with Products” Action
How to use “Auto Add Promo Items for every $X spent” Action
How to use “Auto Add Promo Items for the Whole Cart” Action
How to use “Auto Add the same product” Action
When I add to cart the product that triggers adding a free promotional product, the error occurs.
An error ocurred with Sage Pay: 3021 : The Basket format is invalid

Shipping Table Rates

Does this extension support multi-store configuration?
Can I set up different shipping rates based on customer groups?
Can this extension handle UK postcode for the zip field?
Can I use wildcards in a postcode field?
Can I set shipping rates based on cart total?
Is there a limit of the number of rates that are supported per each method?
Can I import my previous shipping rates to use them with the extension?
Can I set different Magento shipping method depending on a product type?
Is it possible to assign a shipping rate to an entire category?
What happens if two different product types are shipped at the same time?
I want to import table rates automatically. What should I do?
Methods are not displayed on the checkout page according to the priority I’ve set. What’s wrong with them?

Shipping Rules

Can I create shipping rules to restrict shipping?
Will the extension allow adding a surcharge for certain shipping methods for particular products?
Can I set different flat fees for different product types?
Can I add a discount for certain postcodes?
Can I set free shipping for certain postcodes?
I want to use this extension in combination with other shipping modules. Will it work?
Will this extension allow handling shipping price by custom options of products?
Can I set particular shipping rules for certain customer groups only?
Can I have different shipping rules for different store views?
Can Shipping Rules module create new shipping methods?
Can I modify shipping rates only for certain products?
Can multiple shipping rules be applied to the shopping cart simultaneously?
Can I prevent shipping to PO Box addresses?
Can I restrict a shipping method per item with Shipping Rules?
Can this module calculate the price of shipping based on weight?
I’ve created a shipping rule but a new shipping method won’t appear. Why?

Product Labels

Can I adjust labels position to display them correctly on my site?
Can I display multiple labels based on product attribute values?
What product types are supported by this Product Labels module?
Custom calculated value
How to modify templates
How to find CSS selector in Chrome browser

Customer Group Catalog

How to find missing product attributes when setting conditions?
Can I set up customer group restrictions by category, product and pricing?
Can a custom block be shown instead of the price?
Can a restricted product/category be accessed via a direct link?
Will the restrict category be hidden on the navigation menu/category filter?
Is it possible to find restricted products via site search?
What if a product belongs to two categories and one of them is restricted?
Can this extension change the price depending on the customer group a user belongs to?

Landing Pages

Can I create different landing pages for different store views?
Can I add some text to my landing page for better SEO?
How can this Landing Pages module detect new products to display them?
Can I display products from multiple categories on my landing page?
Can only particular SKUs be displayed on a landing page?
Can I use a range for a price attribute?
Does this module work correctly with the “Enable Flat Categories and Products” option?
Is it possible to import Landing Pages?
Is this module compatible with custom navigation extensions?
How to change a sort order on a landing page?
How to set noindex, nofollow tags on the landing pages?
“There are no products matching the selection” message on the landing page
What should I do if only filtration by category in conditions works?
Can I slash signs in the URLs of landing pages?

Product Parts Finder

How can I add Parts Finder block on homepage?
Is it possible to search products within a particular category?
Can I filter results by category once the search is complete?
Can I have more than 3 drop-down portions?
Can this Product Parts Finder show Disabled or Not Visible Individually products?
Can I assign multiple models to a single SKU?
Can a single SKU have multiple options combinations?
Is there any possibility to skip a step while filtering products?
Can this Product Parts Finder be used with multiple languages?
Can I change the number of available options once a Finder is created?
Is there a way to bulk import year/make/model data?
My products already have years and models assigned. Can the module use this data?
Can I add a Finder to a page layout instead of a CMS block?
How to add finder to the home page?
I have set up everything but after clicking “Find” I still see all products/no products.
I see all or no products when filtering from the home page

Abandoned Cart Email

How to align images to the top in the table-mode?
What’s required for the extension to work?
How many abandoned carts are allowed per customer?
How many abandoned carts can be recovered by one user?
Does this Abandoned Cart Email extension work with guest checkout?
Does AJAX email capture work with One Step Checkout extensions?
Does abandoned cart email contain pics of the items in the customer’s cart?
Are there any ready-to-use email templates?
Can I send a coupon code in a reminder email?
Can further reminders be cancelled if a customer places an order after the first reminder?
Can I have different rules for reminders in different store views?
Can I use Google Analytics utm tagging?
While sending reminders from the Test tab, I get all the emails at once and they don’t meet the conditions. What’s the problem?

Search Pro

Can this extension perform search by both attribute name and value?
Will this extension work for product backend search in the catalog?
Is Search Pro extension compatible with custom themes?
Is there a maximum number of products?
Can I see what users search for in my store?
How does this module treat synonyms of a search term?
Does Search Pro uses data of SOLR, Sphinx or other search solutions?
I’m searching for “hot” but no results are displayed. What’s wrong?

Out of Stock Notification

Are out of stock notifications available for guest users?
Does this extension work with multiple options in one product?
Does this extension work with Color Swathes modules?
Can alerts subscription be disabled for certain products?
Can you only enable/disable stock alerts on a store-view level?
Are there any ready-to-use email templates for out-of-stock notifications?
I can't send notifications

One Step Checkout

How to enable GeoIP?
Is this One Step Checkout responsive?
Can PayPal be set up as one of the payment methods?
Is your One Step Checkout compatible with your other modules?
Does this extension support custom CSS to change the appearance?
Can One Step Checkout design be customized for each store in a multi-store configuration?
Custom fields disappear if a customer has the address specified in his account. How to make these fields reappear?
The orders that my customers place have 'Processed' status by default. I want 'Invoiced'. Where can I alter it?

Payment Restrictions

Does this extension support multi-store configuration?
Can I use payment restrictions per customer groups?
Can I restrict payment methods by customer attributes?
Can I set payment restrictions on a product level?
Can I restrict a certain payment method if a customer uses a coupon code?
Can payment restrictions be applied on particular days or times only?
Can I restrict payment methods by country?
What happens when you have two different products with two different payment methods?

Generate & Import Coupons

Is it possible to generate a coupon just for a specific product or brand?
Can I create coupon codes for a specific customer group only?
Is there a maximum of coupons you can import?
Can I restrict uses per coupon code?
Can I restrict uses per customer?
Is it possible to give discounts via URL?
Message about sending double header in Chrome
Not enough memory or server 500 error while generating coupons in Magento

Order Attributes

Is this plugin compatible with one step checkout extensions?
Is there a possibility to generate invoices by clicking on a created order attribute?
Does this extension add attributes to existing checkout steps or to custom ones?
Are dependent attributes supported by the module?
Can I use created attributes in order-related emails and documents?
Can I use Order Attributes only in one store in a multi-store configuration?
Can I use different order attributes in my multiple store views?
Does this Order Attributes module work with SOAP API v.2?
Can a created attribute be displayed on the Order Grid?
How to get/output order attribute value via PHP code?
Is it possible to display the Order Attributes on the grid of the archived orders?

Pre Order

Is it possible to split an order if one item is in stock and the other should be pre-ordered?
How does the extension work with configurable, grouped and bundle products?
Can I see pre orders on the Magento Order Grid?
Can I assign pre order status to a category in bulk?
Can I restrict customers from adding both regular and pre-order items to a single order?
Is it possible to automatically email a customer once their product becomes available?
The module settings are specified, but the products for pre order are not displayed in the cart or not available for purchase.

Admin Actions Log

How to enable GeoIP for Admin Actions Log?
Does this module also log changes that admin users make to orders?
Does it log regular users or just admins?
Can I choose who will be able to view changes history?
Does this Admin Actions Log show changes after importing products from a third-party CRM system?

Mass Order Actions

How to create a CSV file import tracking numbers via the `Amasty: Mass Order Actions` extension?
Does this module work with Magento default custom order statuses?
Which new order action will I get?
Does this module send notifications to clients when bulk order status changes are made?
Can I change the order status without invoicing or shipping order?

Product Attachments

Can I make product attachments visible to only a particular customer group?
Is it possible to import product attachments?
Can I make a product attachment open in a new window?
Can I add product attachments to category or CMS pages?
Can I display product attachments in an existing block or tab on a page?
How to add product attachments into a separate tab?

Sales Reps and Dealers

I have an error while trying to create an order from the backend.
I see no dealer info at the order page
Can a customer select the dealer during the registration?
Can I assign a dealer to the selected products?
Can new orders from customers be automatically assigned to either a sales rep or a dealer?
What is the difference between a Sales Rep and a Dealer?
Can customers choose dealers themselves?
Can this extension calculate commissions paid to dealers?

Multiple Coupons

Does the module work with One Step Checkout extension?
Can multiple coupon codes be entered via admin while creating an order?
Can I allow customers to use several coupons from the same promo rule?
Can I limit the number of coupons a customer can use per order?
Can I restrict certain coupons to be used with other discount codes?
Does the module work with already existing coupons?
Can several coupons be used by guest customers?
How does the sequence of the added coupons get determined?
What to do if discount block disappeared?

Meta Tags Templates

Will meta tags be generated for the products which already exist in my store?
Can I leave the existing meta data unchanged?
What variables for creating meta tags are supported?
What if some products don’t have the variables specified in the templates?
Are meta tags updated automatically when some product attributes are changed?
Can I generate meta data templates for many products at once?
Can I have different meta tags for different store views?
Can I create meta data for CMS pages?
I see the module configuration in admin panel, but there are no tags at the frontend.

Promo Banners

Promo Banners extension is working but not showing the selected products
What is the difference between Magento Enterprise default banners and this extension?
Can I display promo banners on my homepage?
Can I create different banners for each category of my store?
Can I control banners display by store view?
Can I display banners on certain product pages only?
Is it possible to tag banners with utm tags for Google Analytics?
Can I show a promo banner like “Spend $X more to get free shipping”?
Can I add banners to any custom positions?

Order Status

Are customers notified when the status of their order is changed?
Are there ready email templates for custom order statuses?
Can I delete an order status created with this extension?
Can custom emails include attachments?
What is the difference between Magento order status and order state?
Status does not apply correctly. Empty cells are on the grid.
The button "Edit Default Order Statuses" does not appear.

Favorite Products

Buttons like "Save Folder", "Update" don't match my custom theme.
Products get added to the folder twice.
How to create a CSV file to import lists of products via the `Amasty: Favorite Products` extension?

Handy Sales Tabs

Is it possible to add or remove fields for the lists?

Google Rich Snippets

How can I check that the Rich data was added to the product page after I enabled the extension settings?
What product types are supported by this Rich Snippets extension?
Can I add rich snippets to my home page?
Can I add rich snippets to category pages?
How long should I wait for rich snippets to appear in Google?
How does this Rich Snippets module work with configurable products?
Is this Rich snippets extension compatible with a multi-store configuration?
Will this module add rich snippets to already existing products?
Does this module add rich snippets to all products at once?
Does it work with Yotpo reviews?
I’ve enabled the Search Box markup but it still won’t show up in Google. Why?

AJAX Scroll

Is AJAX scroll compatible with custom themes?
Is this infinite scroll SEO-friendly?
Does this extension work with Layered Navigation results?

SMTP Email Settings

Does this SMTP extension allow multistore setup?
What types of authentication/encryption are supported?
What email servers are supported by this SMTP extension?
Is there a way to log and view the emails sent to guest customers?
I can’t make SMTP work with my email provider. What’s wrong?

AJAX Shopping Cart

Will this AJAX Shopping Cart work on mobile devices?
Does this module let customers add products to cart from category pages?
Can I let clients adjust the quantity of a product in a pop-up window?
Does this AJAX Shopping cart module work with up sell products?
Can I customize the AJAX cart window to match my theme?
Is there an option to continue shopping after adding an item to cart?

Shipping per Product

Can I set different shipping rates per product for different countries?
Is it possible to give a flat rate of $N for up to N items and then free shipping on anything over these N items?
Does this plugin allow creating individual table rates per product?
What happens if a customer adds to cart two products with different shipping methods?
Can I restrict certain items from shipping with this module?
Can this module specify shipping cost per simple child product?
Is it possible to set this shipping rate through a csv product import?
Can I specify a default shipping rate?
Can customers pay a fixed amount for shipping regardless of how many items they have per order?
Can I have more than one flat-rate shipping option per item?

Duplicate Categories

Which particular category settings are duplicated with this extension?
Are new products created while duplicating a category?
Can I copy all product relations while duplicating a category?
Can I change the name and description of the duplicated category only?
Does this extension mirror everything put in the original category even after the duplicate category is created?
Does this extension have the ability to copy categories from one store view to another?

Hide Price

How can I change the color of 'hide price' button?
Can the extension be applied globally for all products?
Can I completely remove the Add to cart button for all user groups for specific products?
Can I hide price of products found in a particular category in bulk?
Can I set any custom text instead of “Add to cart”?
Can I disable adding products to compare and wishlist?
Which product types are supported by this Hide Price module?

Blog Pro

Does this blog extension integrate Magento with another CMS like WordPress?
Is this Blog Pro mobile-friendly?
Can I customize the layout of the blog?
Can I preview articles before posting them?
Will blog posts URLs be added to my XML sitemap automatically?
What widgets can be added to my Magento blog?
Can I add a snippet of latest blog post to the site pages?
Can I import blog posts from another blog?
Can I add a blog URL to my main top Magento navigation?
How do I add a link to my Blog to the Footer?
How to hide the blog pages from search engine crawlers to avoid duplicate content issue?
Is the Blog Pro extension compatible with Amasty Google Invisible reCapcha?

Custom Order Number

Will I be able to continue an existing numbering system?
Is it possible to use consecutive order numbers for different stores/views?
Can I customize order numbers on a store-view level?
Can I reset an order number counter on a regular basis?
Can I change numbers of already existing orders, invoices and shipments?
Can I add a suffix instead of a prefix?
Is it possible to make only the shipment number equal to the order number and leave invoice number unchanged?
Can I set a random number increment?
What happens with multiple invoices on one order?
What types of Magento order numbers are affected by this extension?

Call For Price

How can I change the color of 'call for price' button?

Follow Up Email

Are there any ready email templates?
Can email templates be customized?
How is birthday info captured?
Do these follow up emails work for guest users?
Are there any Customer segmentation possibilities?
Can I change sender details on an email campaign level?
Can I track my follow up email campaigns via Google Analytics?

Advanced Permissions

Is the number of admin users created with this module limited?
Can the extension restrict users to manage the catalog by store view/website?
Can I let an admin user see only the orders created in a particular store view?
Can I give users an access to sales data for specific products/categories?
How can I let an admin manage only the products created by himself?
Can I set view only permissions for the product catalog?
Is it possible to restrict access to customer data?

Customers Also Viewed

Can I show items with this extension in an upsell block only if up-sells haven’t been specified manually?
Can this extension be used on a cart page?
Can I disable display of out-of-stock products in cross-sells, up-sells and related items blocks?
Can I show related products from certain categories only?

GeoIP Redirect

How can I test redirects for different countries?
Is it possible to block and redirect IPs from certain nations with this extension?
Can I exclude certain IP addresses, so that they would not be redirected?
Can I redirect visitors between store views but not websites?
Can I disable GeoIP redirection for a certain store view only?
Can customers switch to any other available language and currency manually?
Can I disable an option to switch languages and locations manually?
Does this GeoIP switcher work with CloudFlare?
What geoip databases are used?
There is no currency in dropdown in Country to Currency Switch. What’s wrong?
Visitors are not redirected. What can be wrong?
I can’t import GeoIP data.
How can I configure Country to Store View Redirect?
Visitors are redirected only during first visit/ visitors are not able to switch store view.


Does the RMA for Magento 2 extension have the capability to create FEDEX/UPS shipping labels?
Can customers attach photos when they submit an RMA request?
Can an RMA request be created from Magento admin panel?
Is it possible to set a different email template for each status change?
Is it possible to manage the rma statuses, edit them and add new ones?
Can the returns be made payable?

Efficient Order Export

Does this extension support exporting product's custom options?
Can I export orders containing products with different tax rates?
Can I export order lines as well?
Can this module do automatic scheduled exports?
What file formats are supported by this Order Export extension?
What if I want different types of order export run simultaneously?
Can I include info from 3-rd party extensions to my export file?

Store Credit

Can this extension send store credit to a friend?
Is this extension compatible with One Step Checkout modules?
How can a customer buy store credit?
Can I let customers to buy only certain product types using store credit?
Can I make refunds to customers to their store credit balance?
Can clients combine store credit with other forms of payment?
Can I see a report on how store credits are bought and used in my store?

Delivery Date

Can I assign this shipping date module to a shipping method?
Can I make Delivery Date available only to certain customer groups?
Can I change delivery date info in Magento admin panel?
Does this Delivery date work with One Step Checkouts?
Can I exclude certain days from the delivery calendar?
Can I limit delivery time for same day orders?
Can I see delivery date and time info on Magento order grid?
Can I let customers select only delivery date and not time?
How can I get delivery data by API?
How to show Delivery Date in pdf invoice?
Can I change the date format?
Can I create different time slots for different days?
Can a customer be not able to select previous time?

Product Alerts Reports

I get no alerts at all, what can I do?

Detect Missing Pages

The duplicated category does not appear on the product edit page
The extension works but does not handle 404 error

Smart Review Reminder

What happens when there is an order with more than one product?
Should a customer have an account in my store to get a review reminder?
Can I send reminder emails to past orders for a particular period?
Can I send a coupon code to a customer only after they leave a review?
Are there any ready reminder templates?
Can a review reminder be sent automatically once the order status is changed to “completed”?
Can I see the stats of the review reminder emails sent with this extension in Google Analytics?

Extended Order Grid

Can I filter orders by attributes in the columns added by this extension?
Is it possible to state the width of each column?
Can I change the order of the added columns on my Order Grid?
Is it possible to add custom product attributes to Magento Order Grid with this extension?
How to find column ID for Extended Order Grid column sorting?

Facebook Reviews

Facebook reviews plugin is not displayed.

Quick View

Is it possible to remove specific blocks from the Quick View popup?
Can I customize the Quick View button?
What actions are available on a quick view page?

AJAX Reviews

Why are reviews and a form not displayed on the page?
Why are there no stars in the rating?

Google Page Speed Optimizer

Does the extension require any manual adjustments?

GeoIP Redirect for Magento 2

How can I test redirects for different countries in M2?
How can I make Varnish Cache compatible with redirects?
How to fix the execution time limit of PHP scripts when importing the database?
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