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Import and Export for Magento 2

Import and Export Premium for Magento 2 is an all-in-one tool for convenient store data migration, making regular stock data updates, and smooth connection with the ERP/CRM systems and third-party sources like marketplaces. The extension provides infrastructure for importing and exporting the most essential entities to or from Magento.
  • Create profiles for regular data transfer or perform one-time migration
  • Meet naming requirements with fields mapping and modify data in one place
  • Schedule automatic import and export tasks via cron
  • Use various file formats, including Google Sheets
  • Validate import files to avoid errors
  • Set performance options to speed up migration and avoid server overload
$699
Activate support subscription
to access support service
Covers all products
in your account
90 days
free trial

 ❓ Market Challenge

Once store owners decide to transfer data from M1 or another platform or automate some regular import/export tasks, they usually face similar challenges: lack of flexibility, inability to map data without custom development, a complicated configuration that requires tech skills and so on. The reality shows there's no magic pill since merchants usually purchase up to 9 different extensions for each import/export task respectively.

💡 Our Solution

With the Import and Export Premium, you'll be able to import or export Magento 2 products with images or any data type you need (e.g. orders, catalog, customer data, products, etc.), doing it quickly (even for a huge volume of data) and keeping the process safe from data losses thanks to migration stability and powerful mapping system. Besides, this tool perfectly suits automated stock updates and third-party software synchronization.

What benefits do you get for your store

📁

Minimize the risk of data losses while importing/exporting valuable information

💻

Enjoy the interface adapted for people with no programming skills

🔁

Set regular integrations with various import/export profiles

entities

All-in-one solution for import & export: meet our premium feature set

Import and Export Premium for Magento 2 is a complex solution, providing the ability to seamlessly perform import and export jobs for the most essential entities, and thus manage your store data.

📃 Import and export orders

Conveniently sync your Magento 2 store with the orders from third-party sources (ERP, marketplaces, other Magento stores). Configure an unlimited number of flexible import and export profiles and gather all valuable order data. Avoid data losses with automated file validation. Rapidly import and export orders with product info, shipping and customer info, credit memo, invoices, product attributes and categories.

→ Learn more about Import Orders for Magento 2
→ Learn more about Export Orders for Magento 2

👜 Import and export Magento 2 products

Magento 2 Import and Export Products is the component of the solution that provides import and export functionality for all types of products (simple, configurable, bundle, etc.) thus helping to massively update product content and avoid wasting time editing each product manually. Get automated stock updates and save even more time by scheduling Magento inventory import and export tasks via cron. Easily import Magento 2 products using CSV including images, categories and attributes.

→ Learn more about Export Products for Magento 2
→ Recently released: Import Products for Magento 2

🔥 NEW: Include EAV attributes in the process

Previously, the products could be mapped and imported only in case all required attributes and sets are already created in Magento. If not, it was necessary to add them manually or associate the products with the default sets. Now you can migrate your catalog with any kind of product information in a few clicks. All the attributes and attribute sets can be automatically imported or exported during the migration process.

🔥 NEW: Process URL rewrites

Manual duplication of the linking strategy from other instances takes a lot of time. Unless you have an automated migration system. Using the import and export of URL rewrites, it is possible to transfer 301 redirects, correct 404 errors or just automatically update the existing ones. You can import and export these entities using the one-time import interface or cron jobs.

👦 Import and export customers

Save time by using this extension's component for exporting or importing all types of customers' data, including customer type, addresses, default billing and shipping address, customer groups, etc. Skip and edit customer data while mapping fields. Schedule automatic customer info updates via cron manager. Additionally, you can export only new customers to CRM systems or other third-party softwares as soon as they register.

→ Learn more about Export Customers for Magento 2
→ Recently released: Import Customers for Magento 2

✅ Migrate CMS blocks and pages

No need to do the same job twice: synchronize your staging and production instances and transfer the already created CMS blocks and pages without manual operations. Be sure that all the data you need (including headings, meta information, layout and so on) will be transferred as well. The solution can handle any type of CMS block, including the ones created with the help of Magento 2 Page Builder.

🔥 NEW: Transfer catalog price rules and cart price rules

Duplicating the already created rules from staging to production manually equals inappropriate use of resources. Plus, there is always a risk of a human mistake that can turn into a big problem later. That’s why now, using the Import & Export extension for Magento 2, you can safely create and test various price rules on staging instances and transfer them to a production one in bulk. Both catalog and cart price rules are available in one-time import/export interfaces and ready to be scheduled via cron jobs.

🔥 Coming soon: Search terms & synonyms

While migrating from one instance to another, it’s crucial not to lose your customer base. Each target audience has its own search habits and customer journey ways, which are hard to reproduce if lost. But the solution is here - move all search terms and synonyms between instances to keep your audience satisfied.

Save time with our Configuration Service

Use this Configuration Service to avoid hours of manual configurations and endless surfing through thelong-read manuals.

Learn more about Configuration Service

How to get
the configuration?

  • Install the extension by yourself or use our Installation Service
  • Click on 'Get the Config' button below and fill in the short form
  • We’ll contact you within 24 working hours and configure the extension quicker, safer, tailored to yourneeds
get the config

Import & export profiles

Quickly transfer store data from M1 and from/to other platforms (e.g. Shopify, WooCommerce) using multiple profiles with no single byte of data loss. The high configuration flexibility and multiple performance settings help you to build integration with any system you need and save money on implementation and maintenance.

Choose the import & export feature set according to your business needs

Import and Export Lite

FOR ONE-TIME MIGRATION

  1. $199
  • One-time manual import/export tasks
  • 3 entities: order, product, customer
  • 2 file formats (CSV, XML)
  • 2 sources (file upload/local directory)

Import and Export Pro

FOR PARTIALLY AUTOMATED TRANSFERS

  1. $499
  • One-time manual import/export tasks
  • 3 entities: order, product, customer
  • Mini-automation using cron jobs
  • 6 file formats (CSV, XML, ODS, XLSX, Template, JSON)
  • 9 file sources
  • Export history

Import and Export Premium

FOR REGULAR AND FULLY AUTOMATED SYNC

  1. $699
  • Regular sync of all entities using profiles
  • Fully automated profiles execution
  • One-time manual import/export tasks
  • 9 entities: orders, products, customers, CMS blocks and pages, URL rewrites, EAV attributes, catalog price rules, cart price rules
  • Automation using cron jobs
  • 6 file formats (CSV, XML, ODS, XLSX, Template, JSON)
  • 9 file sources
  • Import/export histories and profile running logs

How do I export products in CSV from Magento 2?

  • Go to the Admin panel
  • Navigate to System > Export.
  • Select Products in the Entity Type dropdown
  • CSV in the Export File Format dropdown.
  • Eliminate unnecessary attributes by selecting them in the list
  • click Continue.
  • Now you are able to export products from Magento 2.

Keep in mind, that the solution also includes the following components: magento order import and magento customers list.

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Are Amasty extensions compatible with all themes and extensions by other vendors?
Amasty extensions work with all plugins we issued and with most 3rd-party plugins. If you come across a compatibility issue with any third-party module, we’ll definitely try to help you. If you face any technical issues, please create a ticket...
Will I get free support and updates?
Yes, once you buy any extension(s) by Amasty, you’ll get updates for the product(s).Also, you can activate a support subscription, so that all possible technical issues are handled by professionals.Magento support subscription plans:Monthly Annual -...
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Yes, we provide a professional installation service. You can purchase it when ordering an extension. If you buy more than 1 extension in one order, we can install all of them! If you need to configure plugins according to your business needs, you can...
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Amasty doesn’t provide any trials of Magento extensions. But we have a 60-day money-back guarantee. There's one exception: Amasty extensions are provided for testing or demo purposes to our official Platinum Partners as a part of the “access to Amasty...
Can I test an Amasty extension on a staging site before transferring it to a live one?
Yes, you can install any Amasty extension on a test site and configure all the settings there before doing it on your live store.
How can I get a refund?
Amasty provides a 60-day money-back guarantee. In case the acquired extension didn’t meet your expectations, our support team is always ready to help you.  To get a full or partial refund of your order, please create a ticket in our support...
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According to the rules of Amasty's Reward Program, you get $15 back to your reward points for every $100 spent. You can spend them to buy other extensions or services from our catalog. These Points are valid for 60 days from the purchase date. You ...
How to update a Magento 2 Amasty extension?
To update a Magento 2 extension by manual upload: 1. log in to the customer account; 2. navigate to the Products tab, scroll to thePackages section, andclick the Download link next to the extension that should be updated; 3. Important: If some extension...
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To leave your feature request, log in to your customer account and open the Products tab. Then, scroll down to the bottom of the page, and leave your feature request in the following form: As soon as you send your request, it is considered by our ...
Magento 2 Amasty extensions installation
Each Amasty extension package is provided with the extension files, installation & setup guides, and a license agreement. Some extensions include import files examples as well. So how to install our Magento extension? What is the plugin...
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When you get any support subscription plan, it will be prolonged automatically. Also, you can cancel your subscription at any time. For this, go to your customer account and open the Subscriptions tab.
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According to our reward program, the Reward Points are valid for 60 days starting from the moment they’re transferred to your account. But we always try to stay supportive, so you can create a ticket, and we’ll consider your case individually...
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How to export/import Magento 2 categories?

Import Export Categories for Magento 2 extension is developed to help you simplify your work by importing and exporting categories via a CSV file.

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What feature your extension lacks?

You can always download the recent version free of charge from your account installing an upgrade is easy

See Magento (and other software) versions we support and guarantee their compatibility with our extensions

Version 1.5.0
Last Update: Nov 29, 2021
1.5.0 - Nov 29, 2021
  • New now the extension comes with a new entity that allows you to import and export Search Synonyms
  • New we added a new Search Terms entity for you to import and export the search terms data
Version 1.4.1
Last Update: Nov 11, 2021
1.4.1 - Nov 11, 2021
  • New we added a new CMS page entity for you to import and export CMS pages data
1.4.0 - Aug 25, 2021
  • New now the extension comes with a new entity that allows you to import and export Cart Price Rules
  • New now you can import and export EAV attributes with the extension
  • New we added new functionality that allows you to import and export Catalog Price Rules
Version 1.3.1
Last Update: Jul 15, 2021
1.3.1 - Jul 15, 2021
  • Improvement we added the upgrade script to avert problems when installing the extensions from different tariffs
1.3.0 - Jun 24, 2021
  • New now the extension comes with a new entity that allows you to import and export URL Rewrites
  • New we added a new CMS block entity for you to import and export the blocks data
Version 1.2.0
Last Update: Jun 10, 2021
1.2.0 - Jun 10, 2021
  • New now we included Amasty Import Products in Import & Export extension package
Version 1.1.0
Last Update: May 06, 2021
1.1.0 - May 06, 2021
  • New now Amasty Import Customers module is included in Import & Export extension package
Version 1.7.1
Last Update: Nov 11, 2021
1.7.1 - Nov 11, 2021
  • New now you can write a custom path to PHP in env.php to use it for the logic of import process
  • Improvement now you can configure ‘last X days’ and ‘last X weeks’ filtering for date fields
1.7.0 - Oct 20, 2021
  • New now the extension comes with filtering, so you can filter import entities to process only those records that match the filtering conditions in case the import file contains the extra ones
  • Fix we fixed the issue with saving empty values in the profile’s Import File Field
Version 1.6.0
Last Update: Sep 21, 2021
1.6.0 - Sep 21, 2021
  • New we covered the extension with MFTF tests. It will help to enhance the extension quality and stability
Version 1.5.0
Last Update: Aug 25, 2021
1.5.0 - Aug 25, 2021
  • New now the extension comes with modifiers for Import, so you can use optional elements which modifies the meaning of other elements in the fields
Version 1.4.1
Last Update: Jul 15, 2021
1.4.1 - Jul 15, 2021
  • New now the extension comes with a new entity that allows you to import Gift Message
  • Fix we fixed the issue with the double 'You saved the profile' notice when saving the profile
1.4.0 - Jun 24, 2021
  • New we added a new import source that allows you to import data from Google Drive
Version 1.3.0
Last Update: Jun 10, 2021
1.3.0 - Jun 10, 2021
  • New we added a new import source that allows you to import data from dropbox
Version 1.2.0
Last Update: May 26, 2021
1.2.0 - May 26, 2021
  • New we added the functionality of import history auto-cleaning for you to set up the automatic removal of import history records after the specified period
  • New now the extension comes with alert notifications added to profiles for you to send alerts to recipients when an error happens in importing
  • New we added the functionality of profiles duplicating to let you create similar profiles without additional steps
Version 1.1.1
Last Update: May 06, 2021
1.1.1 - May 06, 2021
  • Improvement we enhanced the work of the import log and improved the error messages to be more detailed and informative
1.1.0 - Apr 30, 2021
  • New we added a new import source that allows you to import data using REST API endpoint
  • Compatibility we made the module compatible with Amasty Gift Card extension, so you can import Amasty Gift Card fields
Version 1.0.1
Last Update: Apr 14, 2021
1.0.1 - Apr 14, 2021
  • Fix we fixed the SQL error occurred when importing non-existent customer_id
Version 1.3.2
Last Update: Nov 29, 2021
1.3.2 - Nov 29, 2021
  • New we added a new entity ‘Product Category Relation’ to let you import products position inside categories
1.3.1 - Nov 11, 2021
  • New now you can write a custom path to PHP in env.php to use it for the logic of import process
  • Improvement now you can configure ‘last X days’ and ‘last X weeks’ filtering for date fields
1.3.0 - Oct 20, 2021
  • New now the extension comes with filtering, so you can filter import entities to process only those records that match the filtering conditions in case the import file contains the extra ones
  • Fix we fixed the issue with saving empty values in the profile’s Import File Field
Version 1.2.1
Last Update: Aug 27, 2021
1.2.1 - Aug 27, 2021
  • Fix we eliminated the issue caused by incorrect config setting
1.2.0 - Aug 25, 2021
  • New now the extension comes with modifiers for Import, so you can use optional elements which modifies the meaning of other elements in the fields
  • Improvement we optimized the logic of logging process to minimize SQL queries
Version 1.1.1
Last Update: Jul 15, 2021
1.1.1 - Jul 15, 2021
  • Fix we resolved the problem with the double 'You saved the profile' notice when saving the profile
  • Fix we fixed the issue that occurred when importing a sample file on the demo version
1.1.0 - Jun 24, 2021
  • New now the extension comes with a new import source that allows you to import data from Google Drive
  • New we developed the functionality of profiles duplicating to let you create similar profiles without additional steps
  • New we added alert notifications to profiles for you to send alerts to recipients when an error happens in importing
  • Fix we fixed the issue with the data imported to several websites
  • Fix we resolved the problem with product category IDs that are mixed if products are assigned to a new and existing category in importing
Version 1.8.4
Last Update: Nov 11, 2021
1.8.4 - Nov 11, 2021
  • New we developed a new setting ‘Duplicate Parent Entity Data’ to let you duplicate parent entity data in each row when exporting the second and subsequent rows of child entity data
  • Improvement now you can configure ‘last X days’ and ‘last X weeks’ filtering for date fields
1.8.3 - Oct 20, 2021
  • Fix we fixed the error that occurred when applying actions with orders after exporting in case the filter result is empty
1.8.2 - Aug 25, 2021
  • Fix we fixed SQL issues in the export orders process window
1.8.1 - Jul 15, 2021
  • New now the extension comes with a new entity that allows you to export Gift Message
  • Fix we fixed the issue with the double 'You saved the profile' notice when saving the profile
  • Fix we resolved the problem with the order of the fields after removing them from the Fields Configuration section
1.8.0 - Jun 24, 2021
  • New we added new export file storage that allows you to store export files on Google Drive
Version 1.7.0
Last Update: Jun 10, 2021
1.7.0 - Jun 10, 2021
  • New we added new export file storage that allows you to store export files on dropbox
Version 1.6.0
Last Update: May 26, 2021
1.6.0 - May 26, 2021
  • New now the extension comes with the functionality of profiles duplicating to let you create similar profiles without additional steps
  • Improvement we enhanced the work of alert notifications and added this functionality to profiles, so you can send alerts to recipients when an error happens in exporting a specific profile
Version 1.5.0
Last Update: Apr 14, 2021
1.5.0 - Apr 14, 2021
  • New we added a drag-and-drop feature for you to move fields within entities and export them in the order you need
Version 1.4.0
Last Update: Mar 18, 2021
1.4.0 - Mar 18, 2021
  • New now the extension comes with modifiers, so you can use optional elements which modifies the meaning of other elements in the fields
Version 1.3.0
Last Update: Feb 10, 2021
1.3.0 - Feb 10, 2021
  • Compatibility now the extension is compatible with Magento Cloud
  • Compatibility we made the module compatible with Amasty Gift Card extension, so you can export fields from Amasty Gift Card
  • Compatibility we made the module compatible with Amasty RMA extension, so you can export fields from Amasty RMA
  • Compatibility we improved compatibility with 3rd-party solutions
Version 1.2.0
Last Update: Jan 25, 2021
1.2.0 - Jan 25, 2021
  • New we added a new subentity Order Tax Item, so you can export custom data about tax item
  • Improvement we added the CSV template for Twig template engine to let you export data via CSV using Twig
Version 1.1.1
Last Update: Nov 30, 2020
1.1.1 - Nov 30, 2020
  • Improvement we updated the tooltip instructions to explain the Entity Key behavior
  • Fix we fixed the header of Export History grid
1.1.0 - Nov 19, 2020
  • New we added a new option that allows you to send export files to REST API endpoint
  • New now the extension comes with JSON format used for export files
  • Improvement we developed a tree structure for filtering to be on the same level as export fields
  • Improvement we integrated the universal template engine Twig
  • Improvement we enhanced the work of filtering, so you can set many values for text field filtering
  • Compatibility now you can use the extension with Multi Source Inventory
  • Compatibility now you can export Amasty Order Attributes extension fields
  • Fix we resolved the issue with 'Field Name in Export File' removed after saving profile settings
Version 1.0.2
Last Update: Oct 08, 2020
1.0.2 - Oct 08, 2020
  • Improvement we improved the process of Export Orders installation to avoid unexpected behaviour with the previous Efficient Order Export extension
1.0.1 - Sep 22, 2020
  • Fix we eliminated the error arising at saving 3rd Party Connection with existing Prefix/Tag Name
  • Fix we resolved the problem with saving empty values in the profile’s field Prefix/Tag Name Delimiter
Version 1.7.2
Last Update: Nov 11, 2021
1.7.2 - Nov 11, 2021
  • New we developed a new setting ‘Duplicate Parent Entity Data’ to let you duplicate parent entity data in each row when exporting the second and subsequent rows of child entity data
  • Improvement now you can configure ‘last X days’ and ‘last X weeks’ filtering for date fields
1.7.1 - Jul 15, 2021
  • Fix we fixed the issue with the double 'You saved the profile' notice when saving the profile
  • Fix we resolved the problem with the order of the fields after removing them from the Fields Configuration section
1.7.0 - Jun 24, 2021
  • New we added new export file storage that allows you to store export files on Google Drive
Version 1.6.0
Last Update: Jun 10, 2021
1.6.0 - Jun 10, 2021
  • New we added new export file storage that allows you to store export files on dropbox
Version 1.5.0
Last Update: May 26, 2021
1.5.0 - May 26, 2021
  • New we added a new subentity for you to export the information about newsletter subscribers
  • Improvement we enhanced the work of alert notifications and added this functionality to profiles, so you can send alerts to recipients when an error happens in exporting a specific profile
Version 1.4.0
Last Update: Apr 14, 2021
1.4.0 - Apr 14, 2021
  • New we added a drag-and-drop feature for you to move fields within entities and export them in the order you need
Version 1.3.0
Last Update: Mar 18, 2021
1.3.0 - Mar 18, 2021
  • New now the extension comes with modifiers, so you can use optional elements which modifies the meaning of other elements in the fields
Version 1.2.0
Last Update: Feb 10, 2021
1.2.0 - Feb 10, 2021
  • Compatibility now the extension is compatible with Magento Cloud
Version 1.1.1
Last Update: Nov 30, 2020
1.1.1 - Nov 30, 2020
  • Improvement we updated the tooltip instructions to explain the Entity Key behavior
  • Fix we fixed the header of Export History grid
1.1.0 - Nov 19, 2020
  • New we added a new option that allows you to send export files to REST API endpoint
  • New now the extension comes with JSON format used for export files
  • Improvement we developed a tree structure for filtering to be on the same level as export fields
  • Improvement we integrated the universal template engine Twig
  • Improvement we enhanced the work of filtering, so you can set many values for text field filtering
  • Fix we resolved the issue with 'Field Name in Export File' removed after saving profile settings
Version 1.7.3
Last Update: Nov 29, 2021
1.7.3 - Nov 29, 2021
  • New we added a new entity ‘Product Category Relation’ to let you export products position inside categories
  • Fix we fixed the issue with the incomplete list of product categories after exporting
1.7.2 - Nov 11, 2021
  • New we developed a new setting ‘Duplicate Parent Entity Data’ to let you duplicate parent entity data in each row when exporting the second and subsequent rows of child entity data
  • Improvement now you can configure ‘last X days’ and ‘last X weeks’ filtering for date fields
1.7.1 - Jul 15, 2021
  • Fix we fixed the issue with the double 'You saved the profile' notice when saving the profile
  • Fix we resolved the problem with the order of the fields after removing them from the Fields Configuration section
1.7.0 - Jun 24, 2021
  • New we added new export file storage that allows you to store export files on Google Drive
Version 1.6.0
Last Update: Jun 10, 2021
1.6.0 - Jun 10, 2021
  • New we added new export file storage that allows you to store export files on dropbox
Version 1.5.0
Last Update: May 26, 2021
1.5.0 - May 26, 2021
  • Improvement we enhanced the work of alert notifications and added this functionality to profiles, so you can send alerts to recipients when an error happens in exporting a specific profile
  • Fix we fixed the issue with missing category data when entity_id isn't equal to row_id
Version 1.4.0
Last Update: Apr 14, 2021
1.4.0 - Apr 14, 2021
  • New we added a drag-and-drop feature for you to move fields within entities and export them in the order you need
Version 1.3.0
Last Update: Mar 18, 2021
1.3.0 - Mar 18, 2021
  • New now the extension comes with modifiers, so you can use optional elements which modifies the meaning of other elements in the fields
Version 1.2.0
Last Update: Feb 10, 2021
1.2.0 - Feb 10, 2021
  • Compatibility now the extension is compatible with Magento Cloud
Version 1.1.1
Last Update: Nov 30, 2020
1.1.1 - Nov 30, 2020
  • Improvement we updated the tooltip instructions to explain the Entity Key behavior
  • Fix we fixed the header of Export History grid
1.1.0 - Nov 19, 2020
  • New we added a new option that allows you to send export files to REST API endpoint
  • New now the extension comes with JSON format used for export files
  • Improvement we developed a tree structure for filtering to be on the same level as export fields
  • Improvement we enhanced the work of filtering, so you can set many values for text field filtering
  • Improvement we integrated the universal template engine Twig
  • Fix we resolved the issue with 'Field Name in Export File' removed after saving profile settings
Version 1.5.2
Last Update: Nov 29, 2021
1.5.2 - Nov 29, 2021
  • New we added a new customer identifier that allows you to use customer email as the identifier when importing
  • Improvement now you can use a modifier ‘Convert group_code to group_id’ to import customers and assign them to a customer group using the customer group name
  • Improvement now it's possible to import customer addresses with a region value so that the region_id is auto-filled
1.5.1 - Nov 11, 2021
  • New now you can write a custom path to PHP in env.php to use it for the logic of import process
  • Improvement now you can configure ‘last X days’ and ‘last X weeks’ filtering for date fields
1.5.0 - Oct 20, 2021
  • New now the extension comes with filtering, so you can filter import entities to process only those records that match the filtering conditions in case the import file contains the extra ones
  • Fix we fixed the issue with saving empty values in the profile’s Import File Field
Version 1.4.0
Last Update: Aug 25, 2021
1.4.0 - Aug 25, 2021
  • New now the extension comes with modifiers for Import, so you can use optional elements which modifies the meaning of other elements in the fields
Version 1.3.1
Last Update: Jul 15, 2021
1.3.1 - Jul 15, 2021
  • Fix we fixed the issue with the double 'You saved the profile' notice when saving the profile
1.3.0 - Jun 24, 2021
  • New we added a new subentity for you to import information about newsletter subscribers
  • New now the extension comes with a new import source that allows you to import data from Google Drive
  • New we added the functionality of profiles duplicating to let you create similar profiles without additional steps
Version 1.2.0
Last Update: Jun 10, 2021
1.2.0 - Jun 10, 2021
  • New we added a new import source that allows you to import data from dropbox
  • New we added the functionality of import history auto-cleaning for you to set up the automatic removal of import history records after the specified period
Version 1.1.0
Last Update: May 26, 2021
1.1.0 - May 26, 2021
  • New now the extension comes with alert notifications added to profiles for you to send alerts to recipients when an error happens in importing

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