HOW TO GET SUPPORT

  1. When sending a support request, please describe the issue in as much detail as possible, including screenshots.
  2. Also please provide FTP and backend access details if you think we may need it for issue resolution.
Call
CALL US BY PHONE +1 551 333 5525
Message
SEND US AN E-MAIL support@amasty.com
Available from 10 a.m. till 7 p.m. GMT+3 Monday - Friday

FAQ

Q: Are your modules compatible with the latest Magento version?
A: Yes, all our modules are compatible with:
Magento 1 Community 1.9+ and Enterprise 1.14+ versions.
Magento 2 Community 2.1+ and Enterprise 2.1+ versions.
Q: How can I install your extension?
A: The module installation process is very simple. Please see our video guide how to do this. We also offer installation service for our extensions.
Q: Can I customize your module after installation?
A: Yes, you can. All our extensions are 100% open source.
Q: Where can I find the details of your license agreement information?
A: You can see the End-User License Agreement info visiting this page.
Q: Do you offer free updates?
A: Yes, Amasty provides free lifetime updates for all products. Please visit the delivery page for more details.

Contact us if you didn't find the answer

Where We Are

Representative office:
Design Enterprise Ltd.
The Studio, St. Nicholas Close
Elstree, Herts WD6 3EW
United Kingdom
Development office:
AmDev LLC
104A Dzerzhinskogo Av., 1904
220116 Minsk
Belarus
Headquarters:
NetStra Solutions s.r.o.
AMASTY TM by license agreement
Spitalska 53
811 01 Bratislava - Stare Mesto
Slovakia