HOW TO GET SUPPORT
- When sending a support request, please describe the issue in as much detail as possible, including screenshots.
- Also please provide FTP and backend access details if you think we may need it for issue resolution.
CALL US BY PHONE
+1 551 333 5525
SEND US AN E-MAIL
support@amasty.com
Available from 10 a.m. till 7 p.m. GMT+3 Monday - Friday
FAQ
Q: Are your modules compatible with the latest Magento version?
A: Yes, all our modules are compatible with:
Magento 1 Community 1.9+ and Enterprise 1.14+ versions.
Magento 2 Community 2.1+ and Enterprise 2.1+ versions.
Magento 1 Community 1.9+ and Enterprise 1.14+ versions.
Magento 2 Community 2.1+ and Enterprise 2.1+ versions.
Q: How can I install your extension?
A: The module installation process is very simple. Please see our video guide how to do this. We also offer installation service for our extensions.
Q: Can I customize your module after installation?
A: Yes, you can. All our extensions are 100% open source.
Q: Where can I find the details of your license agreement information?
A: You can see the End-User License Agreement info visiting this page.
Q: Do you offer free updates?
A: Yes, Amasty provides free lifetime updates for all products. Please visit the delivery page for more details.
Contact us if you didn't find the answer
Where We Are
Representative office:
Design Enterprise Ltd.
The Studio, St. Nicholas CloseElstree, Herts WD6 3EW
United Kingdom
Development office:
AmDev LLC
104A Dzerzhinskogo Av., 1904220116 Minsk
Belarus
Headquarters:
NetStra Solutions s.r.o.
AMASTY
TM by license agreement
Spitalska 53
811 01 Bratislava - Stare Mesto
Slovakia
