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Support Subscription Pro

Get your extensions installed and configured for free along with assistance from our support team.


This package includes:

  • Standard Support
  • Free installation for all extensions
  • Free configuration service

Please note that this support subscription applies only to products purchased by a product subscription and is an extended version of the standard support that comes with the product subscription.

€85

Save 20% monthly — purchase Support Subscription Pro Annual!

Keep extensions maintenance costs down from the onset
with more services included!

By purchasing advanced packages, you get more services included, which allows you to enhance the cost-effectiveness of extensions maintenance. Beyond savings, you will balance your team workload by delegating testing of all the implemented extensions updates and their support to our specialists.

  • Standard Support
  • Service level agreement
    Time to response - 24 calendar hours
    Time to technical review - 24 calendar hours
  • Free installation for all extensions
  • Free configuration service Product List:
    Google Page Speed Optimizer
    Free Gift
    Special Promotions (Pro)
    Shipping Suite
    SEO Toolkit
    Import and Export
  • +Free installation of extensions updates (on request)
  • + Сustomer success manager
  • + Instant support in Slack If you have an urgent question you can use Amasty's Slack workspace. Thanks to direct communication with the support team via the Slack chat, you'll get answers faster than via a support ticket.

$99/m

  • Premium included
  • NEW! Screen sharing & video calls for configuration questions & preliminary technical investigation If you have a configuration question or a technical issue, you can reach us in a support ticket and request a screen sharing session or a video call to discuss steps to reproduce the issue, to provide and confirm credentials with Amasty Support Team. Our Support Team will contact you, suggest the available slots and arrange the meeting.

$179/m

  • Standard Support
  • Service level agreement
    Time to response - 24 calendar hours
    Time to technical review - 24 calendar hours
  • Free installation for all extensions
  • Free configuration service Product List:
    Google Page Speed Optimizer
    Free Gift
    Special Promotions (Pro)
    Shipping Suite
    SEO Toolkit
    Import and Export
  • +Free installation of extensions updates (on request)
  • + Сustomer success manager
  • + Instant support in Slack If you have an urgent question you can use Amasty's Slack workspace. Thanks to direct communication with the support team via the Slack chat, you'll get answers faster than via a support ticket.

$949/y

  • Premium included
  • NEW! Screen sharing & video calls for configuration questions & preliminary technical investigation If you have a configuration question or a technical issue, you can reach us in a support ticket and request a screen sharing session or a video call to discuss steps to reproduce the issue, to provide and confirm credentials with Amasty Support Team. Our Support Team will contact you, suggest the available slots and arrange the meeting.

$1719/y

Reap exclusive benefits

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Get access to extended support services

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Relieve financial stress with flexible billing schedule

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Cancel your subscription at any time

What’s included in our advanced support service subscription?

This individual support service comes in two packages with different sets of options included, which can be billed monthly or annually and covers all extensions under one account installed on one Magento instance with full technical support.

Depending on the package you choose, the service can include:


19/7 support

Our team is available 80% daily to provide you with timely support along with additional services.

Customer success manager

You will have a single point of contact, who will be your focal point of information concerning all support inquires to Amasty.

Support in Slack

If you have an urgent question, you can use Amasty's Slack workspace to get answers faster.

Free installation for extensions

We will install all products purchased at Amasty and make sure that everything works smoothly.

Free configuration for extensions Product List:
Google Page Speed Optimizer
Free Gift
Special Promotions (Pro)
Shipping Suite
SEO Toolkit
Import and Export

Just provide us with the details on how you want an extension to work, and our support specialists will configure it for your Magento website.

Free installation of extensions updates

Per your request, our specialists will install all product updates you need upgrading them to the latest version available.

Cut the total cost of ownership of all your extensions in half — switch to Amasty Only products today!

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