In 2018, the General Data Protection Regulation came into force.  In 2020, we still see that many of our Magento 2 customers hardly comply with GDPR.

Today we’ll tell you (a) what GDPR means to us and (b) what you should assess in Magento for not to get fined.

what is gdpr compliance

What is GDPR?

The EU’s General Data Protection Regulation (GDPR) is an updated regulation in EU law on data protection and privacy for all individuals within the European Union. The expected regulation affects any online business even if it’s not located in one of the European countries.

What does it mean for a US business?

In case you do business in the US but offer goods and services to EU citizens, your company has to comply with the new requirements as well.

Even if data processing is conducted by a third party, you need to make it transparent. This means you are obliged to receive clear consent from your EU customers for collecting and processing their personal information. In addition, the individuals have a right to get their data deleted or anonymized on request.

The logic is at the set of rules by which EU individuals should grant permission to utilize their personal information for a number of reasons in return for the provided services. To find more information on GDPR, refer to the European Commission’s Website.

What does GDPR mean to Amasty?

Amasty is a law-abiding company that fully meets the requirements of personal data protection. We’ll continue taking care of our customers’ personal data safety and security.

We commit to fully comply with new legislative requirements and therefore, are making all the changes requested by the law.

To date, we’ve:

  • revised our Privacy Policy to lead the dialogue on specific policies dealing with the EU’s General Data Protection Regulation
  • run an email campaign in which we informed our EU users about the need for the repeat subscription
  • made a number of minor changes on our official website
  • added ‘consent checkboxes’ and ‘remove/anonymize settings’ to all our extensions related to customers’ data collection.

what you should know about gdpr compliance

What should you know about Magento 2 and GDPR?

According to GDPR, a Magento site owner, as well as any EU-level company, can only process personal data under certain conditions where the processing data should be:

(1) transparent for site users

(2) dedicated to a legitimate purpose and

(3) limited in time required for the purpose fulfillment.

Besides, the processing should be established on one of the legal grounds stated in Article 6 of the GDPR.

The GDPR’s purpose is to ensure that an individual understands what he or she is consenting to. In this, Article 4(11) of the GDPR stipulates that a user consent of the data collection means any:

freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

The consent should be freely given in the clear language in your Privacy Policy and require for checking a box or signing a form. In this, if you are to process personal data of a child based on the consent, then you need to avail of the parents’ permit for that.

Within the EU’s General Data Protection Regulation, you need to:

(1) determine your role (data controller; data processor)

(2) provide your site users with transparent information about the personal data collection

(3) give the personal data being processed on the user’s request

(4) delete the personal data from the site database on the user’s request or when it’s no longer required for the processing purpose

(5) respect the user’s right to correct and object to the incorrect personal data.

Thus, demonstrating your Magento 2 store compliance with GDPR and keeping records are the top-priority tasks for not to get fined.

Why should you assess Magento extensions connected with your account?

Magento called for reviewing areas of your business services related to data processing. Why?
As all Magento Marketplace extensions are developed by 3rd parties, they may store personal data in other locations than the Magento core. And the data can be further sent to external services.

Thus, some 3d-party extensions (like Customer Attributes by Amasty) can store your users’ private data. And in case you collect data from individuals in the EU, you need to:

(1) state this fact in your Privacy Policy and

(2) remove/anonymize the information on the request of an EU individual.

Useful resources

List of Amasty’s Magento extensions compliant with GDPR

Guide to Amasty’s GDPR extension

Guide to Amasty’s Cookie Consent extension

Frequently Asked Questions About GDPR