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Custom Maintenance Page for Magento 2

Notify users whenever your website is down and back up again.

  • Customize maintenance page without coding
  • Choose one of the pre-made design templates
  • Enable countdown timer
  • Preview the page before publishing
  • Let users subscribe to email newsletters instead
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Pay your attention that this page was created to test the demand for this extension. If you are interested in the development, leave your email in the form to the right of the page.

What is the maintenance page in Magento 2and why is it important?

By default, when your website gets temporarily unavailable, the Magento 2 visitors will see a so-called maintenance page with a standard error message instead of the target page. 

→ Learn how to enable and remove the maintenance mode via the maintenance.flag file from the Magento 2 guide

According to Ponemon Institute research, the average cost of a one-minute e-commerce website downtime is nearly $9000. That means every time you stop the website work you lose not only potential customers and their loyalty but also revenue.

One of the solutions to this problem is developing a custom maintenance page. If you include additional information and interactive elements, you can involve users in communication.

Say, you migrate your Magento 2 database to another server and need to put the site in maintenance mode for 10-30 minutes. In this case, you can use a custom maintenance page and notify visitors that your store will be live in 30 minutes. Also, you can place links to your social networks, where they can learn more info about what’s up. Thus, they won’t be disappointed and be more likely to return to your store. 

Features of Magento 2 custom maintenance page

WYSIWYG editor

Our extension won’t require technical skills to use it. You will be able to change the error message, add images, videos, widgets, and other elements using a WYSIWYG editor. 

Countdown timer widget

If you know when your Magento website maintenance will be done and when the store will be live again, you can add a countdown timer to the maintenance page. The countdown will inform users of how much time remains until they can browse your shop. We are planning to include 3 different clock styles with a customizable color scheme and 24- to 12-hour formats.

Learn how to create an additional sense of urgency from our blog post

Newsletter subscription

We know that you don’t want to miss leads and purchases. So we’ll give you an option to place a subscription block with a banner and call to action on the maintenance page. Gather the emails into a separate base to notify them when your store is back available for shopping.

Links to social networks

Social networks are a place where we have close contact with customers and can urgently inform them about any unpredicted situation. And if you place links to Facebook and Twitter on the maintenance page, visitors can get more info about your store affairs and get fast replies to their questions. 

Also, they’ll subscribe to your social pages to stay tuned or get your products in the Facebook marketplace.

Boost repeat purchases and reward regular customers with the Loyalty Program extension

Contact us block

If you work in the B2B market or sell customizable products, you may be more interested in the block where a potential buyer can describe their problem. Therefore, we plan to add the customizable Contact Us block to the maintenance page layout. You will be able to change the fields’ names, their sort order, include additional fields, or exclude unnecessary ones.

Read more about how to customize a Contact Us form in Magento 2

Customizable design

We want to make this plugin meet your design needs, so we plan to add at least 2 content layouts and 2 color schemes: light and dark. Also, you will be able to choose colors reflecting your brand identity. Moreover, we’ll add the ability to upload a background picture and logo.

Promote your special offers, products, and services with the Banner Slider plugin

Drag and drop builder

In extensions settings, we plan to add a drag and drop builder. Thus, you can change the sort order of the blocks on the coming soon page right in the Magento 2 admin panel.

Quick preview

We know it’s important to double-check how everything looks on the frontend before placing a new page. Therefore, you will have the Preview button. Test different colors, fonts, images, layouts, achieve the ideal, and prevent mistakes without risk.

Additional opportunites for admin users

IPs Whitelist

Say, you have a team of developers, QAs, and other technical specialists. They need to get access to the website even if Magento 2 is set to maintenance mode. If you add some ID addresses to the whitelist, it will be excluded from the redirect. 

Admin notifications

Last but not least, you can configure admin users’ alerts. Notify your managers about new subscribers, new contact requests, and about the end of time in the countdown timer. Choose what events you want to be notified of via emails, specify recipient email addresses, and the extension will send them automatically.

→ Check out our Magento support and maintenance services

SEO settings

The maintenance page can be used for SEO purposes. Our future extension will include settings for customization of a meta title, meta description, and meta keywords. Also, you will be able to set up an HTTP response header to inform Google about the page status: 503 - Service Unavailable or 200 - OK.

Moreover, you will be able to configure redirect settings: restrict visitors from browsing the whole website or only specific store pages, redirect the user to the CMS page, or the maintenance page.

Please leave your email in the form to the right of the page if you want us to develop this module.

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