Frequently Asked Questions
If the support period for a certain module runs out and you need help, you can renew the support period. For this, log in to your account, go to the My Downloads tab, and select the needed extension. Then, click Extend support:
After this, you will be redirected to the checkout page, where you can choose 3, 6, or 12 months of support. The cost of the additional support period is different for each module and calculates by the formula:
50% of the extension price + cost of support
The discount will be applied automatically on the cart page!