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WhatsApp for Magento 2
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Convert more leads into sales and improve customer service quality with Magento 2 WhatsApp Extension. Use the full potential of the world-known messenger for your store. Build strong relationships with your customers, and keep them coming back.
- Set up the WhatsApp button for instant communication with customers
- Encourage customers to share your products via WhatsApp
- Provide promptly response to all customers requests
→ Please, notice that the extension described on this page is not in development, and we are checking the demand. If you are interested in the release, leave your email in the form.
🚩 Challenge
To stay competitive, merchants have to seek new ways to get in touch with customers and attract new audiences to their stores. However, today businesses faced a situation when usual communication channels, like emails or phones have already lost their value. Social media services ensure high reach but can’t provide personalized communication with customers. Hence, the business needs a powerful widely used communication channel that works to increase conversion and allows for reach to the target audience.
💫Solution
Be on the same wavelength with customers and increase conversion rates with Magento WhatsApp extension. WhatsApp is the most popular instant messaging app in the world. Use this channel to communicate with your audience in a manner they got used to. This extension provides a seamless service experience for your customers via WhatsApp. Moreover, it helps you convert interest in products into sales. Let customers share your products with their WhatsApp contacts and get an extra sales channel.
What benefits you get for your store
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Increase the number of inquiries converted into orders
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Improve customer service with the most popular messenger
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Let customers promote your products among their contacts
Turn WhatsApp into a powerful communication and sales tool
Convert your prospects into customers
Boost sales and attract a wider audience to your store using Magento 2 WhatsApp share module. Allow customers to share product URLs along with the prod title, price, description, coupon code, etc. across WhatsApp contacts and groups in one click. Encourage customers to share your products making URLs shorter right in the extension with the integrated link management tool bit.ly. Also, with the extension, you can customize button labels and default messages to make them more attractive for store visitors.
Always stay in touch with customers
Don’t let your customers wait too long for a response. Gain both a better customer experience and trust towards your Magento 2 store through WhatsApp integration. Provide instant communication with easy-to-configure quote buttons. Set them up on the product and order-success pages. The extension also allows you to create a custom quote button label and default message for both pages. Customers can simply get quotes for the Magento 2 order on WhatsApp by clicking on the button, and you immediately get a WhatsApp message with all information about the product. All you have to do is to reply as soon as possible.
Customize WhatsApp Chat button as you wish
Set up Whatsapp icon effect and make the chat button more noticeable for a customer. Thoose one of numerous animation effects for the button to highlight this new option at your store and stimulate customers to contact you. Moreover, you can choose any background and icon color for the button. Use brand colors to stand out your store from competitors. This feature supports both mobile app and web versions of WhatsApp.
Get quick insights from analytics
Track the traffic each time a customer shares your product. Use UTM tracking code to analyze traffic coming from WhatsApp via Google Analytics. Just add all required information about the campaign in the backend settings. This is the easiest way to clarify what types of products are the most popular. You can use the received insights to build loyalty or discount programs with your bestsellers to increase conversion rates.
What are the main advantages of the Magento 2 WhatsApp extension?
The Magento 2 WhatsApp extension allows you to link your store with the popular messenger. It includes a list of features: Magento 2 WhatsApp Share, which allows your customers to share your products with their WhatsApp contacts. Magento 2 WhatsApp Contact, which allows customers to contact their store administrator via WhatsApp and solve their problems through Magento 2 WhatsApp Chat.
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