Log in or create an account
If you have an account with us, please log in.

You have no items in your shopping cart.

Automation Rules for RMA (Add-On) for Magento 2

Speed up the processing of RMA requests and reduce the load on your admins with RMA Automation Rules add-on.
  1. Create automation rules based on various RMA attributes
  2. Update statuses based on multiple conditions
  3. Automatically assign requests to particular managers
  4. Set the rules for automatic notifications
  5. Use only as an add-on to Magento 2 RMA extension
Explore Demo
User Guide
60 Days Money Back
Free Lifetime Updates
90 Days Free Support


Even though Amasty Magento 2 RMA extension efficiently deals with all stages of request processing, some actions are still supposed to be done manually, e.g. manager appointment or status change. For stores with a small number of requests, these features are convenient, while for big webstores such type of processing can be rather time-consuming.


Fully automate your request processing and reduce time-costs using Automation Rules add-on. With the feature, you will not have to assign managers, change request statuses or send notifications manually. You can approve or reject particular Magento 2 RMA requests programmatically or create complex solutions without managers’ involvement.

What benefits do you get for your store

Save time with automated requests processing system

Reduce the load on you managers using flexible rules

Avoid manual errors and minimize RMA costs


An RMA Add-On for Magento 2 allows you to create solutions to return requests programmatically and reduce your managers’ labor costs to a minimum. With the flexible automation rules, you don’t have to process each request separately - the add-on will automatically:

automatically set status

Change request status

Simplify request processing by updating statuses automatically, e.g. approving or rejecting new requests with particular return reasons.

Assign requests to managers

Optimize your workflow by automatic manager appointment, e.g. your shipping specialist will get the requests with a ‘Shipped’ status only.

Send automatic notifications

Don’t leave a single request unresolved by automatically notifying managers and customers in various cases, e.g. if a request hasn’t been updated for a long time.


View all the rules in one place

All existing automation rules are displayed on a separate handy grid. View the necessary info, easily edit any rule or perform mass actions in one click.

Add an unlimited number of rules

With the add-on, you can create multiple automation rules to cover each business need. Base your solutions on various product, customer or return requests attributes.

rma rules grid

Retain customers with an effective RMA system

The add-on works only as a component of RMA for Magento 2 extension. Provide your customers with high-level support and build their loyalty by improving the experience.
Reasons to choose

Other Features

  • 100% Open Source — Easy To Customize
  • Follows Magento Code Architecture
  • Separated HTML/CSS/JS
  • Simple installation via Composer
* The name "Magento" and the logo are the trademarks of Magento, Inc.

Be the first to review this product

Automation Rules for RMA (Add-On) for Magento 2

Write Your Own Review

You're reviewing: Automation Rules for RMA (Add-On) for Magento 2

How do you rate this product?
Please rate the product from 1 to 5 stars.

Request a Quote

Magento 2.1, 2.2, 2.3

You can always download the recent version free of charge from your account

Installing an upgrade is easy — check now

My Downloads
This extension has no updates yet
Back to top