Promotion

Automation Rules for RMA (Add-On) for Magento 2

Speed up the processing of RMA requests and reduce the load on your admins with RMA Automation Rules add-on.
  • Create automation rules based on various RMA attributes
  • Update statuses based on multiple conditions
  • Automatically assign requests to particular managers
  • Set the rules for automatic notifications
  • Use only as an add-on to Magento 2 RMA extension
€99
Activate support subscription
to access support service
Covers all products
in your account
90 days
free trial

 🚩 Challenge

Even though Amasty Magento 2 RMA extension efficiently deals with all stages of request processing, some actions are still supposed to be done manually, e.g. manager appointment or status change. For stores with a small number of requests, these features are convenient, while for big webstores such type of processing can be rather time-consuming.

💫Solution

Fully automate your request processing and reduce time-costs using Automation Rules add-on. With the feature, you will not have to assign managers, change request statuses or send notifications manually. You can approve or reject particular Magento 2 RMA requests programmatically or create complex solutions without managers’ involvement.

What benefits do you get for your store

Save time with automated requests processing system

👍

Reduce the load on you managers using flexible rules

Avoid manual errors and minimize RMA costs

Speed up RMA processing with automation rules

An RMA Add-On for Magento 2 allows you to create solutions to return requests programmatically thus reducing your managers’ labor costs. With the flexible automation rules, you don’t have to process each request separately - the add-on will do this for you.

 
automatically set status

Change request status

Simplify request processing by updating statuses automatically, e.g. approving or rejecting new requests with particular return reasons.

Assign requests to managers

Optimize your workflow by automatic manager appointment, e.g. your shipping specialist will get the requests with a ‘Shipped’ status only.

Send automatic notifications

Don’t leave a single request unresolved by automatically notifying managers and customers in various cases, e.g. if a request hasn’t been updated for a long time.
 

Efficiently track and manage all automation rules

View all the rules in one place

All existing automation rules are displayed on a separate handy grid. View the necessary info, easily edit any rule or perform mass actions in one click.

Add an unlimited number of rules

With the add-on, you can create multiple automation rules to cover each business need. Base your solutions on various product, customer or return requests attributes.

rma-m2-add-on-rules-grid

Build an effective return policy

That perfectly suits your business model

RMA Lite

STANDARD SET

  1. €215
  • Set a specific return period for any product
  • Disable returns for particular items (e.g. discounted ones)
  • Add RMA details to products info and to the shopping cart
  • Create return reasons, add item conditions and adjust resolutions
  • Manage multiple items in one request
  • Provide automatic step-by-step instructions
  • Communicate with customers in a live chat
  • Notify admins and customers about requests status changes

RMA Pro

ULTIMATE SOLUTION

  1. €345
  • Update statuses automatically based on multiple conditions
  • Auto-assign requests to particular managers
  • Set the rules for automatic notifications
  • Analyze RMA statistics with detailed reports
  • Identify problematic customers and unprofitable products
  • Analyze the efficiency of your managers work
  • Monitor the dynamics of average lead-time
  • Manage RMA requests using API
  • Export RMA data

RMA Premium

FOR ADVANCED BUSINESSES

  1. €389
  • Generate automatic labels for UPS, FedEx and DHL carriers
  • Choose suitable package type and dimensions
  • Attach ready-made labels to RMA requests
  • Let shoppers download labels in customer accounts
  • Update or correct improperly created labels
  • Create multiple packages for one return request

The add-on works only as a component of RMA for Magento 2 extension. Provide your customers with high-level support and build their loyalty by improving the experience.

Adobe partner logo
Magento Marketplace logo
4.3
See 216+ verified reviews
1 Single points of sales
Trusted by Customers
Are Amasty extensions compatible with all themes and extensions by other vendors?
Amasty extensions work with all plugins we issued and with most 3rd-party plugins. If you come across a compatibility issue with any third-party module, we’ll definitely try to help you. If you face any technical issues, please create a ticket...
Will I get free support and updates?
Yes, once you buy any extension(s) by Amasty, you’ll get updates for the product(s).Also, you will get 3 months of a free trial for a support subscription. Magento support subscription plans:Monthly Annual -20% Lite.jokwhb8-s{text-align:center;margin...
Do you have the installation service?
Yes, we provide a professional installation service. You can purchase it when ordering an extension. If you buy more than 1 extension in one order, we can install all of them! If you need to configure plugins according to your business needs, you can...
Can I request a free trial?
Amasty doesn’t provide any trials of Magento extensions. But we have three months of free support and a 60-day money-back guarantee. There's one exception: Amasty extensions are provided for testing or demo purposes to our official Platinum Partners...
Can I test an Amasty extension on a staging site before transferring it to a live one?
Yes, you can install any Amasty extension on a test site and configure all the settings there before doing it on your live store.
How can I get a refund?
Amasty provides a 60-day money-back guarantee. In case the acquired extension didn’t meet your expectations, our support team is always ready to help you.  To get a full or partial refund of your order, please create a ticket in our support...
How can I receive a discount?
According to the rules of Amasty's Reward Program, you get $15 back to your reward points for every $100 spent. You can spend them to buy other extensions or services from our catalog. These Points are valid for 60 days from the purchase date. You ...
How to update a Magento 2 Amasty extension?
To update a Magento 2 extension by manual upload: 1. log in to the customer account; 2. navigate to the Products tab, scroll to thePackages section, andclick the Download link next to the extension that should be updated; 3. Important: If some extension...
If I need additional features to be added to an Amasty extension, how can I ask for it?
To leave your feature request, log in to your customer account and open the Products tab. Then, scroll down to the bottom of the page, and leave your feature request in the following form: As soon as you send your request, it is considered by our ...
Magento 2 Amasty extensions installation
Each Amasty extension package is provided with the extension files, installation & setup guides, and a license agreement. Some extensions include import files examples as well. So how to install our Magento extension? What is the plugin...
How can I prolong support?
When you get any support subscription plan, it will be prolonged automatically. Also, you can cancel your subscription at any time. For this, go to your customer account and open the Subscriptions tab.
What should I do if my Reward Points have expired?
According to our reward program, the Reward Points are valid for 60 days starting from the moment they’re transferred to your account. But we always try to stay supportive, so you can create a ticket, and we’ll consider your case individually...
How can I use my Reward Points?
How to check your reward points balance? Step 1. Log in to your customer account or create a new one. After this, you will be redirected to your account dashboard. Step 2. In the left menu choose Reward points. Step 3. You will see your current reward...
Can I change the EE extension to CE for free?
Usually, no, you can’t exchange modules. Please, contact our support managers and they’ll consider your case individually. → Learn more about our special offers
How can I get a discount to re-purchase plugins?
Usually, we don’t provide any discounts. But you can contact us, and we’ll consider your case individually. → Learn more about our special offers
Customer Reviews

Are you looking to add specific functionality for this extension or want to acquire a reliable development partner altogether? With custom development services by Amasty, you will receive high quality and cost-effective solutions developed by Magento professionals according to industry’s best practices.

Request a Quote

Submit this form now and we will get back to you promptly!

What feature your extension lacks?

You can always download the recent version free of charge from your account installing an upgrade is easy

See Magento (and other software) versions we support and guarantee their compatibility with our extensions

Version 1.0.1
Last Update: Jun 29, 2021
1.0.1 - Jun 29, 2021
  • Fix we fixed the issue that occurred in running the compile command

Ratings & Reviews

4.7
Rating:
93% of 100
© 2009-2021 Amasty. All Rights Reserved.