Name: Automation Rules for RMA (Add-On) for Magento 2
Brand: Amasty
SKU: automation-rules-add-on-for-rma-for-magento-2

Challenge

Even though Amasty Magento 2 RMA extension efficiently deals with all stages of request processing, some actions are still supposed to be done manually, e.g. manager appointment or status change. For stores with a small number of requests, these features are convenient, while for big webstores such type of processing can be rather time-consuming.

Solution

Fully automate your request processing and reduce time-costs using Automation Rules add-on. With the feature, you will not have to assign managers, change request statuses or send notifications manually. You can approve or reject particular Magento 2 RMA requests programmatically or create complex solutions without managers’ involvement.

What benefits do you get for your store

Save time with automated requests processing system

Reduce the load on you managers using flexible rules

Avoid manual errors and minimize RMA costs

SPEED UP RMA PROCESSING WITH AUTOMATION RULES

An RMA Add-On for Magento 2 allows you to create solutions to return requests programmatically and reduce your managers’ labor costs to a minimum. With the flexible automation rules, you don’t have to process each request separately - the add-on will automatically:

Change request status

Simplify request processing by updating statuses automatically, e.g. approving or rejecting new requests with particular return reasons.

Assign requests to managers

Optimize your workflow by automatic manager appointment, e.g. your shipping specialist will get the requests with a ‘Shipped’ status only.

Send automatic notifications

Don’t leave a single request unresolved by automatically notifying managers and customers in various cases, e.g. if a request hasn’t been updated for a long time.

EFFICIENTLY TRACK AND MANAGE ALL AUTOMATION RULES

View all the rules in one place

All existing automation rules are displayed on a separate handy grid. View the necessary info, easily edit any rule or perform mass actions in one click.

Add an unlimited number of rules

With the add-on, you can create multiple automation rules to cover each business need. Base your solutions on various product, customer or return requests attributes.

Retain customers with an effective RMA system

The add-on works only as a component of RMA for Magento 2 extension. Provide your customers with high-level support and build their loyalty by improving the experience.