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automate rma processing with advanced rules track all the rules in a separate grid create the rules to change request statuses
User Guide
2.4.6-p4; 2.4.5-p6; 2.4.4-p7; 2.3.7-p4

Automation Rules for RMA (Add-On) for Magento 2

4.7
93%
3 reviews
Speed up the processing of RMA requests and reduce the load on your admins with RMA Automation Rules add-on.
  • Create automation rules based on various RMA attributes
  • Update statuses based on multiple conditions
  • Automatically assign requests to particular managers
  • Set the rules for automatic notifications
  • Use only as an add-on to Magento 2 RMA extension
See available pricing options!
$99
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Price details

Automation Rules for RMA (Add-On) for Magento 2
Product updates and support service subscription included
Price to be paid today
$99
Subscription for the following years
$65 / Year
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Description
FAQ
Reviews
Customization
Change Log v 1.0.5
Description

 🚩 Challenge

Even though Amasty Magento 2 RMA extension efficiently deals with all stages of request processing, some actions are still supposed to be done manually, e.g. manager appointment or status change. For stores with a small number of requests, these features are convenient, while for big webstores such type of processing can be rather time-consuming.

💫Solution

Fully automate your request processing and reduce time-costs using Automation Rules add-on. With the feature, you will not have to assign managers, change request statuses or send notifications manually. You can approve or reject particular Magento 2 RMA requests programmatically or create complex solutions without managers’ involvement.

What benefits do you get for your store

⌚

Save time with automated requests processing system

👍

Reduce the load on you managers using flexible rules

✅

Avoid manual errors and minimize RMA costs

Speed up RMA processing with automation rules

An RMA Add-On for Magento 2 allows you to create solutions to return requests programmatically thus reducing your managers’ labor costs. With the flexible automation rules, you don’t have to process each request separately - the add-on will do this for you.

 
automatically set status

Change request status

Simplify request processing by updating statuses automatically, e.g. approving or rejecting new requests with particular return reasons.

Assign requests to managers

Optimize your workflow by automatic manager appointment, e.g. your shipping specialist will get the requests with a ‘Shipped’ status only.

Send automatic notifications

Don’t leave a single request unresolved by automatically notifying managers and customers in various cases, e.g. if a request hasn’t been updated for a long time.
 

Efficiently track and manage all automation rules

View all the rules in one place

All existing automation rules are displayed on a separate handy grid. View the necessary info, easily edit any rule or perform mass actions in one click.

Add an unlimited number of rules

With the add-on, you can create multiple automation rules to cover each business need. Base your solutions on various product, customer or return requests attributes.

rma-m2-add-on-rules-grid

Build an effective return policy

That perfectly suits your business model

RMA 

STANDARD SET

  1. $219
  • Set a specific return period for any product
  • Disable returns for particular items (e.g. discounted ones)
  • Add RMA details to products info and to the shopping cart
  • Create return reasons, add item conditions and adjust resolutions
  • Manage multiple items in one request
  • Provide automatic step-by-step instructions
  • Communicate with customers in a live chat
  • Notify admins and customers about requests status changes

View demo

RMA Pro

ULTIMATE SOLUTION

  1. $349

RMA for Magento 2

Automation Rules for RMA

Reports for RMA

  • Update statuses automatically based on multiple conditions
  • Auto-assign requests to particular managers
  • Set the rules for automatic notifications
  • Analyze RMA statistics with detailed reports
  • Identify problematic customers and unprofitable products
  • Analyze the efficiency of your managers work
  • Monitor the dynamics of average lead-time
  • Manage RMA requests using API
  • Export RMA data

View demo

RMA Premium

FOR ADVANCED BUSINESSES

  1. $449

RMA for Magento 2

Automation Rules for RMA

Reports for RMA

Shipping Labels for RMA

  • Generate automatic labels for UPS, FedEx and DHL carriers
  • Choose suitable package type and dimensions
  • Attach ready-made labels to RMA requests
  • Let shoppers download labels in customer accounts
  • Update or correct improperly created labels
  • Create multiple packages for one return request

View demo

The add-on works only as a component of RMA for Magento 2 extension. Provide your customers with high-level support and build their loyalty by improving the experience.

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FAQ
Are Amasty extensions compatible with all themes and extensions by other vendors?
Amasty extensions work with all plugins we issued and with most 3rd-party plugins. If you come across a Magento 2 compatibility issue with any third-party module, we’ll definitely try to help you. If you face any technical issues, please create a ticket...
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Will I get free support and updates?
Product updates for extensions purchased before Feb 1, 2022With the transition to product subscriptions, you will receive product updates for all extensions purchased before Feb 1, 2022 throughout the entire grace period — up to Aug 1, 2022. If you ...
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Do you have the installation service?
Yes, you can use installation and configuration services that are available as the part of Pro and Premium add-ons for your product subscriptions.Please note that this installation service doesn’t include uninstallation. So, if you need to completely...
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Amasty doesn’t provide any trials of Magento extensions. There's one exception: Amasty extensions are provided for testing or demo purposes to our official Platinum Partners as a part of the “access to Amasty extensions for testing purposes with Composer...
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Can I test an Amasty extension on a staging site before transferring it to a live one?
Yes, you can install any Amasty extension on a test site and configure all the settings there before doing it on your live store.
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How can I get a refund?
Amasty offers to its Customers a thirty (30) day money-back guarantee for the Software. In case the acquired extension didn’t meet your expectations, our support team is always ready to help you. Fees for support subscriptions and any services provided...
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How can I receive a discount?
We are now working at a loyalty program for our customers that is supposed to bring even greater benefits in the long term. While it’s not out yet, you can look through these Special Offers. New discounts and specials are added every month. To stay ...
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How to update a Magento 2 Amasty extension?
To update a Magento 2 extension by manual upload:1. log in to the customer account;2. navigate to the Products tab, scroll to the packages section, and click the Download link next to the extension that should be updated;3. Important: If some extension...
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If I need additional features to be added to an Amasty extension, how can I ask for it?
To leave your feature request, log in to your customer account and open the Products tab. Then, scroll down to the bottom of the page, and leave your feature request in the following form: As soon as you send your request, it is considered by our ...
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Magento 2 Amasty extensions installation
Each Amasty extension package is provided with the extension files, installation & setup guides, and a license agreement. Some extensions include import files examples as well. So how to install our Magento extension? What is the plugin...
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How can I prolong support?
If you have an active support service subscription, it grants you access to support services for all products purchased before Feb,1 as long as your subscription is active. Alternatively, support services are only available as the part of a product ...
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Can I change the EE extension to CE for free in magento?
Usually, no, you can’t exchange modules. Please, contact our support managers and they’ll consider your case individually. → Learn more about our special offers
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How can I get a discount to re-purchase plugins?
Usually, we don’t provide any discounts. But you can contact us, and we’ll consider your case individually. → Learn more about our special offers
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Change Log v 1.0.5

You can always download the recent version free of charge from your account installing an upgrade is easy

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See Magento (and other software) versions we support and guarantee their compatibility with our extensions

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Version 1.0.5
Last Update: Aug 30, 2023
1.0.5 - Aug 30, 2023
    1.0.4 - Apr 17, 2023
      1.0.3 - Oct 28, 2022
      • Fix we solved the problem with the RMA Automation Rules being applied to products that do not meet the conditions
      1.0.2 - Apr 21, 2022
      • Compatibility now the extension is compatible with Magento 2.4.4
      1.0.1 - Jun 29, 2021
      • Fix we fixed the issue that occurred in running the compile command

      Ratings & Reviews

      4.7
      Rating:
      93% of 100
      3  Reviews Add Your Review

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