Reports for RMA (Add-On) for Magento 2
- Collect RMA statistics to make data-driven decisions
- Identify problematic customers and unprofitable products
- Analyze the efficiency of your managers work
- Monitor the dynamics of average lead-time
- Take control over each aspect by customizing reports with filters
- Use only as an add-on to Magento 2 RMA extension
An automated RMA system simplifies returns management for admins and provides customers with enhanced service. But still, the non-optimized process and a large flow of return requests cause material losses and impacts the image of a company. Ineffective and not data-driven return system also affects customer loyalty and, as a result, they leave the store.
Apply an advanced RMA analysis tool to check the effectiveness of each management aspect. Track the average lead-time, rating, the efficiency of your managers' workflow and make the right improvement decisions. Get detailed reports to find out problematic points and enhance your return service using explicit data.
What benefits do you get for your store
Build an effective RMA strategy with an advanced reporting tool
Reduce RMA expenses by eliminating unprofitable aspects
Improve customer service by viewing and analyzing the dynamics
EFFICIENTLY ANALYZE YOUR RMA DATA
An ineffective RMA strategy may lead to great losses for store owners. But to make it effective, admins need to know what aspects should be improved. With the Magento 2 RMA Reports add-on, you track the dynamics based on each return aspect.
TAKE CONTROL OF EACH RMA DETAIL
An advanced analytical dashboard keeps you informed about all the aspects that may impact on your income. To reduce the number of return requests, easily check and analyze:
Top Return Reasons
Frequently Returned Items
TRACK THE DYNAMICS OF ANY ASPECT
Apart from the overall data, you may customize the report dashboard to see the dynamics of each RMA component. Specify the date range and use flexible filters to check detailed reports displayed in handy charts. Easily collect the info based on return reasons, conditions, resolutions and even track the productivity of your managers.
Improve your customer service with RMA functionalityThe add-on works only as a component of RMA for Magento 2 extension. Build customer loyalty by providing high-level support and enhanced shopping experience.
- 100% Open Source — Easy To Customize
- Follows Magento Code Architecture
- Separated HTML/CSS/JS
- Simple installation via Composer
Are you looking to add specific functionality for this extension or want to acquire a reliable development partner altogether? With custom development services by Amasty, you will receive high quality and cost-effective solutions developed by Magento professionals according to industry’s best practices.
Magento 2.1, 2.2, 2.3 (including 2.3.4)
- Improvement we added the tooltips about the usage of reports