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Reports for RMA (Add-On) for Magento 2

Analyze the RMA effectiveness and improve return requests processing with Magento 2 RMA Reports add-on.
  1. Collect RMA statistics to make data-driven decisions
  2. Identify problematic customers and unprofitable products
  3. Analyze the efficiency of your managers work
  4. Monitor the dynamics of average lead-time
  5. Take control over each aspect by customizing reports with filters
  6. Use only as an add-on to Magento 2 RMA extension
Explore Demo
User Guide
60 Days Money Back
Free Lifetime Updates
90 Days Free Support

Challenge

An automated RMA system simplifies returns management for admins and provides customers with enhanced service. But still, the non-optimized process and a large flow of return requests cause material losses and impacts the image of a company. Ineffective and not data-driven return system also affects customer loyalty and, as a result, they leave the store.

Solution

Apply an advanced RMA analysis tool to check the effectiveness of each management aspect. Track the average lead-time, rating, the efficiency of your managers' workflow and make the right improvement decisions. Get detailed reports to find out problematic points and enhance your return service using explicit data.

WHAT BENEFITS DO YOU GET FOR YOUR STORE

Build an effective RMA strategy with an advanced reporting tool
Reduce RMA expenses by eliminating unprofitable aspects
Improve customer service by viewing and analyzing the dynamics
 

EFFICIENTLY ANALYZE YOUR RMA DATA

An ineffective RMA strategy may lead to great losses for store owners. But to make it effective, admins need to know what aspects should be improved. With the Magento 2 RMA Reports add-on, you track the dynamics based on each return aspect.

rma analysis dashboard

TAKE CONTROL OF EACH RMA DETAIL

An advanced analytical dashboard keeps you informed about all the aspects that may impact on your income. To reduce the number of return requests, easily check and analyze:

 
rma top reasons

Top Return Reasons

Discover the most frequent return reasons and lower the number of RMA requests without any additional expenses.

Frequently Returned Items

Find out which items are returned more often and sort them by the return reason to build an effective improvement strategy.

Problematic Customers

Identify problematic customers and check if it is profitable for you to resolve their requests in a particular way.
 

TRACK THE DYNAMICS OF ANY ASPECT

Apart from the overall data, you may customize the report dashboard to see the dynamics of each RMA component. Specify the date range and use flexible filters to check detailed reports displayed in handy charts. Easily collect the info based on return reasons, conditions, resolutions and even track the productivity of your managers.

rma data analysis

Improve your customer service with RMA functionality

The add-on works only as a component of RMA for Magento 2 extension. Build customer loyalty by providing high-level support and enhanced shopping experience.
Reasons to choose

Other Features

  • 100% Open Source — Easy To Customize
  • Follows Magento Code Architecture
  • Separated HTML/CSS/JS
  • Simple installation via Composer
* The name "Magento" and the logo are the trademarks of Magento, Inc.

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