This product is transferred. If you delete it, you will no longer be able to buy it with a 100% discount for the initial order. Would you still like to proceed?
Increase your conversion rate by motivating customers to recover their abandoned carts. Send mass cart reminders, easily customize email templates and generate coupons to encourage visitors come back to your store.
According to the Sale Cycle, the average abandonment rate in the sales sector is over 73% and the overwhelming majority of abandonments happen in the time period between 1 pm and 2 pm.
Among the common reasons for leaving online stores shoppers emphasize the following:
High shipping costs (44%)
Hesitation, simply being not ready to purchase (41%)
Too high product prices (25%)
Noticeably Increase Your Revenue
Motivate your audience to complete purchases
Very often online shoppers add products to their carts but don’t complete purchases because of hesitation. Remove the hesitation with the Magento 1 Cart Abandonment Emails extension by getting closer to clients and boost your sales.
Boost your conversion rates
Do you know that according to the latest statistics every single shopping cart reminder sent to non-converted customers brings about $5 back to the online store? In a highly competitive e-commerce market, you simply can’t afford to ignore potential profit which could be generated by abandoned carts.
Get more loyal clients
Show to your clients you highly appreciate them by offering tempting discounts in your Magento abandoned cart email. You can easily personalize your reminders and therefore get more powerful feedback.
Create an unlimited number of email templates
Create as many different abandoned cart templates for Magento emails as you need and easily customize them according to your specific requirements:
Display product configuration options like size, color etc.
Use format manager to display currency, dates, price and time in the necessary format.
Use URL manager to automatically create URLs corresponding to Magento requirements.
Incentivize customers with discounts
Insert discount codes into any of the follow-ups so that store visitors will be highly motivated to come back and purchase the items from their abandoned carts. E.g. you may send 3 abandoned cart reminders to a Magento customer and add promo codes to the 2-nd and 3-rd cart emails to increase the chance of order.
Highly-configurable follow-ups for max efficiency
Custom rule for each type of products
Different products require different approaches to be sold. Clients who are going to purchase expensive products, for example, cars or jewelry, require more attention. So, you can create a special rule for such types of products to send more follow-ups and promo codes to potential clients.
Apply one or more rules per cart
Create an unlimited number of flexible rules to send as many follow-ups as you need. For each rule you can set an individual number of follow-ups to be sent, e.g. for simple and cheap products, it may be 2 reminders, for more expensive ones it may be 4 or 5.
Use customizable sending schedule
If you are going to send more than one email you can indicate any time periods between the dispatches.
Automatically add coupons
Motivate customers to return to your Magento store and complete their purchase with discount coupons. Specify conditions when the promo coupons should be automatically sent to clients.
Capture emails of guest visitors with AJAX
Usually, visitors are not likely to register on shopping sites, so it’s very important to have the ability to send follow-ups not only to authorized visitors but to guest cart abandoners as well. The module captures guest addresses with AJAX when visitors fill in the fields on the Magento 1 and Magento 2 checkout page to send them follow-ups in case they interrupt the checkout process.
Cancel email dispatch based on stock availability
The dispatch automatically stops when customers click on the "restore cart" link or in case any product in the cart is out of stock. After the order is placed, follow-ups won't be sent as well.
Manage rules faster using mass actions
It’s possible to enable, disable or delete rules in bulk. An admin user can apply these actions to any number of rules right from the grid in your backend.
Send targeted emails
While creating a rule you can specify customer groups, order amount, particular brand names etc. Such flexibility will help you to effectively set up mass email sending by accurately targeting it.
Track the number of recovered carts in a current month
Use new condition to track how many carts each particular customer has restored this month. Due to this option, you get even more precise recovery data and prevent abuse from shoppers who abandon their carts too often.
Possibility to make the coupon available for the email recipient only
To take the coupon usage over total control make the promo-code sent in the follow-up email valid only for the email recipient.
Test your campaigns, track follow-ups sending and analyze results
Analyze your campaigns
History grid shows who of your clients just opened a recovery link, recovered the cart as well as whether they used the attached coupons or not. Filter and sort the data by rule name, customers’ names and emails, status, etc for effective analysis of your campaigns. For a proper analyzing a store, admin can also export the detailed history of all non-converted carts.
With this tool you can also:
Disable auto sending option and manage follow-ups manually
Stop sending emails once the recovery link is opened
Send a reminder copy to an alternate email address
Send follow-ups to registered clients only (not guests)
Manage and import email blacklist
The module enables you quickly view, edit and import customers' emails blacklist. Add customer addresses to the list either manually or by uploading them from your computer.
Moderate emails in the queue
Before a follow-up is sent it gets into the sending queue where you can see all the sending details and edit content. Modify the scheduled date and time as well as the customer's email address. You can also edit templates right from the queue grid.
Send test emails
The module allows you create test notifications and send them to the appropriate address to check if everything functions correctly.
Enrich the list of your marketing tools
Compatibility with other modules
The extension fully supports the One Step Checkout module functionality allowing you to easier capture customers' email addresses and launch effective email campaigns.
Do you want your store to comply with the latest EU’s legislative requirements?
Try out our Magento GDPR module to be sure everything's fine.
Higher conversion rate with Magento SMTP Settings
Decrease email rejection and prevent your abandoned cart emails to be labeled as spam with Magento SMTP module.
Are Amasty extensions compatible with all themes and extensions by other vendors?
Amasty extensions work with all plugins we issued and with most 3rd-party plugins. If you come across a Magento 2 compatibility issue with any third-party module, we’ll definitely try to help you.
If you face any technical issues, please create a ticket...
Will I get free support and updates?
Product updates for extensions purchased before Feb 1, 2022With the transition to product subscriptions, you will receive product updates for all extensions purchased before Feb 1, 2022 throughout the entire grace period — up to Aug 1, 2022. If you ...
Do you have the installation service in magento?
Yes, you can use installation and configuration services that are available as the part of Pro and Premium add-ons for your product subscriptions.Please note that this installation service doesn’t include uninstallation. So, if you need to completely...
Can I request a free trial?
Amasty doesn’t provide any trials of Magento extensions.
There's one exception: Amasty extensions are provided for testing or demo purposes to our official Platinum Partners as a part of the “access to Amasty extensions for testing purposes with Composer...
Can I test an Amasty extension on a staging site before transferring it to a live one in magento?
Yes, you can install any Amasty extension on a test site and configure all the settings there before doing it on your live store.
How can I get a refund?
Amasty offers to its Customers a thirty (30) day money-back guarantee for the Software. In case the acquired extension didn’t meet your expectations, our support team is always ready to help you. Fees for support subscriptions and any services provided...
How can I receive a discount?
We are now working at a loyalty program for our customers that is supposed to bring even greater benefits in the long term. While it’s not out yet, you can look through these Special Offers. New discounts and specials are added every month. To stay ...
How to update a Magento 2 Amasty extension?
To update a Magento 2 extension by manual upload:1. log in to the customer account;2. navigate to the Products tab, scroll to the packages section, and click the Download link next to the extension that should be updated;3. Important: If some extension...
If I need additional features to be added to an Amasty extension, how can I ask for it in magento?
To leave your feature request, log in to your customer account and open the Products tab. Then, scroll down to the bottom of the page, and leave your feature request in the following form:
As soon as you send your request, it is considered by our ...
How can I prolong support in magento?
If you have an active support service subscription, it grants you access to support services for all products purchased before Feb,1 as long as your subscription is active. Alternatively, support services are only available as the part of a product ...
Can I change the EE extension to CE for free in magento?
Usually, no, you can’t exchange modules. Please, contact our support managers and they’ll consider your case individually.
→ Learn more about our special offers
How can I get a discount to re-purchase plugins in magento?
Usually, we don’t provide any discounts. But you can contact us, and we’ll consider your case individually.
→ Learn more about our special offers
What is the license policy? On how many websites can I use Amasty extensions?
Our license allows you to use a single extension license agreement on one Magento installation.If you run several domains on the same instance of Magento, you can use one extension license. However, if you run each website on a new installation of Magento...
How can I pay for Amasty extensions in magento?
You can pay for our extensions in any convenient for you way as a full range of payment methods are supported. The most common means are credit card or PayPal. Security and fraud protection are guaranteed.
If you need to pay for the order with a non...
Are there any ready-to-use email templates?
Yes, you will get a ready-to-use templates in the extension package. Additionally, you can create as many email template styles as you need. There are also advanced options that will make your emails even better: it’s possible to display variables like size, color, etc. as well as use format manager to display currency, dates, price and time.
Can further reminders be cancelled if a customer places an order after the first reminder in magento?
Magento email notifications can be disabled automatically. For this, you need to set cancel conditions in the rule configuration. Go on reading to see the example.
Can I have different rules for reminders in different store views?
Yes, each rule can be applied to all or only some store views.
Can I send a coupon code in a reminder email?
Yes, you can create rules according to which coupons will be sent.
Can I use Google Analytics utm tagging?
Yes, you can track the shopping cart abandonment statistics. With the use of Google Analytics, you can receive Magento abandoned cart report. To see the screenshot go on reading.
Does abandoned cart email contain pics of the items in the customer’s cart?
Yes, sure, product images will be automatically added to the email.
Does AJAX email capture work with One Step Checkout extensions?
Our Abandoned Cart Email module is compatible with the overwhelming majority of 3-d party extensions. But in case any issues occur - our support team will instantly help you to solve them.
Does this Abandoned Cart Email extension work with guest checkout?
Yes, Magento Abandoned Cart extension allows for sending guest emails to not registered visitors and visitors uncompleted a purchase.
How many abandoned carts are allowed per customer in magento?
Only one abandoned cart at a time is supported. Read on to see all the details.
How many abandoned carts can be recovered by one user in magento?
One customer can recover a limitless number of abandoned carts by default. Though, using the abandoned cart settings you can restrict the number. Read on to see the settings.
How to install Magento 1 Amasty extensions?
Each Amasty extension package is provided with the extension files, installation & setup guides and a license agreement. Some extensions include import file examples as well.Before installing any extension, please create a backup of the root folder...
How to use debug mode in the extension?
Debug mode is a useful tool that allows you to check why emails are not being sent out. Please proceed to the full answer to get a step-by-step guide.
What's required for the extension to work?
For correct work of the module you will need to set up a cron job. Read more about Magento Cron.
Fix we fixed canceling of sending emails when order is placed
Fix we fixed filtering by ID on history grid
1.18.4 - Oct 28, 2019
Fix we solved the problem with sending email without products in cart
1.18.3 - Sep 27, 2019
Fix we solved the problem with using coupon codes from email
Fix we solved the problem with updating email queue by cron
Fix we resolved the problem with getting product price include tax in email
1.18.2 - Jul 29, 2019
Fix the issue with Error after pressing the button 'Save And Continue Edit' was fixed
Fix the issue with updating customer email address in quote was resolved
Fix the issue with error on Abandoned Cart Email filter by email was resolved
1.18.1 - Jul 01, 2019
Fix we fixed the issue with sending the abandoned cart email for a disabled product
1.18.0 - Jun 11, 2019
New now it is possible to trigger more that one rule per one abandoned cart
Version 1.17.7
Last Update: Feb 11, 2019
1.17.7 - Feb 11, 2019
Fix issues related to discount price were fixed.
1.17.6 - Jan 24, 2019
Fix a check to verify whether a customer is registered or a guest was added.
Fix url issues related to child and parent products were fixed.
1.17.5 - Jan 18, 2019
Fix link to the FAQ article was updated.
1.17.4 - Nov 05, 2018
Fix security fixes
1.17.3 - Oct 22, 2018
Fix the issue with expired days was resolved
1.17.2 - Sep 25, 2018
Improvement the notification to admin when the debug mode is enabled was added
1.17.1 - Aug 29, 2018
Improvement the error log stability was enhanced
1.17.0 - Jun 14, 2018
New the functionality to comply with the latest GDPR EU changes was added
Version 1.16.3
Last Update: Jun 06, 2018
1.16.3 - Jun 06, 2018
Fix the error message appearing in Queue menu under very specific circumstances was fixed.
1.16.2 - May 31, 2018
Improvement now extension is able to log errors which occurred during email preparation into log file.
1.16.1 - May 18, 2018
Improvement now placeholder image will be sent if product doesn't have an image present.
1.16.0 - May 05, 2018
New it is now possible to output Discount Amount of abandoned cart coupon in email. Please look for 'Coupon Discount Amount' in 'Insert Variable...' menu when editing email template.
Version 1.15.5
Last Update: Feb 08, 2018
1.15.5 - Feb 08, 2018
Minor fixes
1.15.4 - Feb 05, 2018
Fix redirect issue
1.15.3 - Sep 08, 2017
Minor fixes
1.15.2 - Aug 18, 2017
Compatibility with One Step Checkout extension improved
1.15.0 - Jul 31, 2017
Different greetings for guest and registered customers
UTM parameters fix
Version 1.14.0
Last Update: Jul 17, 2017
1.14.0 - Jul 17, 2017
New feature: Debug Mode. When enabled, carts will be immediately marked as \"abandoned\" and email will sent with zero delay.
It is now possible to output coupon expiration date in the email
Email status display fixes
Fix for images not showing in the email
Fix for redirecting to HTTPS pages
Number of smaller fixes and tweaks
Version 1.13.0
Last Update: May 30, 2017
1.13.0 - May 30, 2017
Schedule editing behavior fixed
Fix for CC setting
Fixes for coupon behavior
Code readability improvements
Minor display issues fixed
Version 1.12.4
Last Update: Jan 04, 2017
1.12.4 - Jan 04, 2017
Few minor fixes for images of configurable products and delivery time
1.12.3 - Nov 30, 2016
New cancel conditions based on stock availability
Multiple Cancel Conditions can be used now
Improved compatibility with Auto Add Promo Items extension
It is now possible to schedule emails to be sent after 30 days of cart abandonment
1.12.2 - Nov 23, 2016
Check if quote (pending cart) still exists and is not expired
1.12.1 - Nov 22, 2016
Minor fix for a quote (pending cart) was removed for some reason
1.12.0 - Nov 03, 2016
Improvement for e-mail sending routing
Version 1.11.18
Last Update: Oct 17, 2016
1.11.18 - Oct 17, 2016
Fixed wrong URL generation in some cases
1.11.17 - Sep 23, 2016
Mass actions added to the Rules grid to Enable, Disable or Delete rules in bulks
1.11.16 - Sep 12, 2016
Multiple triggers to cancel follow-up
1.11.14 - Jul 14, 2016
Timezone modifications.
1.11.13 - Jun 21, 2016
Minor general improvements
1.11.12 - Mar 01, 2016
Compatibility improvements
1.11.11 - Jan 20, 2016
3-d party SMTP modules compatibility
Older Magento versions support
1.11.10 - Dec 09, 2015
Option to use shopping cart rule coupons in the messages. It gives additional level of flexibility when create conditions and limitations for generated coupons
1.11.9 - Nov 02, 2015
Admin routing patch (SUPEE-6788) compatibility: fix for conditions tab page
1.11.8 - Oct 27, 2015
Admin routing patch (SUPEE-6788) compatibility
1.11.7 - Oct 14, 2015
Code refactoring: emails capture functional has been moved to the layout, set stop_rules_processing = 0 when create coupon by default,
CC has been changed to BCC, SMTP extensions compatibility
1.11.6 - Jul 10, 2015
Magento 1.9.2.0 security fix
Minor improvements for coupons
1.11.5 - May 14, 2015
Minor improvements for coupon apply logic
1.11.4 - Apr 25, 2015
Magento 1.4 compatibility
Using base currency at email
Optimization for generation coupons by cron
1.11.2 - Mar 27, 2015
Coupon is applied automatically, client does not need to enter it manually
Option to to send alerts to registered clients only.
1.11.1 - Mar 18, 2015
New option to send emails to registered customers only (not guests)
Added compatibility with several 3-d party one page checkout modules
Fixed price display in the email template
1.11.0 - Feb 05, 2015
Better compatibility with Auto Add Promo Items extension
Fix for coupon validation
Version 1.10.0
Last Update: Dec 16, 2014
1.10.0 - Dec 16, 2014
Possibility to use URL manager for the email templates to automatically create correct Magento URLs.
Admin can use format manager for the email templates to display data like date or price in the necessary format.
Version 1.9.0
Last Update: Oct 30, 2014
1.9.0 - Oct 30, 2014
Coupons now are restricted to the same customer EMAIL as in the cart
Admin can show configuration options for products in the cart in the email template
Version 1.8.0
Last Update: Aug 29, 2014
1.8.0 - Aug 29, 2014
Ability to show configuration options (like color or size) for each product in the email
Version 1.7.0
Last Update: Jul 23, 2014
1.7.0 - Jul 23, 2014
Manage and import blacklist
Export emails history
Auto apply coupon code (if any)
Version 1.6.1
Last Update: May 22, 2014
1.6.1 - May 22, 2014
Compatibility with SMTP extensions.
1.6.0 - May 03, 2014
New variables in the templates:
{{var schedule.getDiscountAmount()}}
{{var schedule.getExpiredInDays()}}
{{var schedule.getSubtotalGreaterThan()}}
Version 1.5.0
Last Update: Apr 17, 2014
1.5.0 - Apr 17, 2014
Locale file added
new configuration params for the products list in the email template:
New options to display prices in email (incl. or excl. tax)
Version 1.3.8
Last Update: Feb 26, 2014
1.3.8 - Feb 26, 2014
Category conditions
Right rules validation for carts with virtual products only
1.3.6 - Jan 20, 2014
Category conditions
TM_FireCheckout compatibility
Skip carts with zero items
1.3.3 - Dec 09, 2013
HTML templates moved to base package
New email template variable getCheckoutUrl()
Email capture works well under https
Version 1.2.4
Last Update: Nov 20, 2013
1.2.4 - Nov 20, 2013
History for deleted schedule is now also visible.
Version 1.18.5
Last Update: Apr 09, 2020
1.18.5 - Apr 09, 2020
Fix we fixed canceling of sending emails when order is placed
Fix we fixed filtering by ID on history grid
1.18.4 - Oct 28, 2019
Fix we solved the problem with sending email without products in cart
1.18.3 - Sep 27, 2019
Fix we solved the problem with using coupon codes from email
Fix we solved the problem with updating email queue by cron
Fix we resolved the problem with getting product price include tax in email
1.18.2 - Jul 29, 2019
Fix the issue with Error after pressing the button 'Save And Continue Edit' was fixed
Fix the issue with updating customer email address in quote was resolved
Fix the issue with error on Abandoned Cart Email filter by email was resolved
1.18.1 - Jul 01, 2019
Fix we fixed the issue with sending the abandoned cart email for a disabled product
1.18.0 - Jun 11, 2019
New now it is possible to trigger more that one rule per one abandoned cart
Version 1.17.7
Last Update: Feb 11, 2019
1.17.7 - Feb 11, 2019
Fix issues related to discount price were fixed.
1.17.6 - Jan 24, 2019
Fix a check to verify whether a customer is registered or a guest was added.
Fix url issues related to child and parent products were fixed.
1.17.5 - Jan 18, 2019
Fix link to the FAQ article was updated.
1.17.4 - Nov 05, 2018
Fix security fixes
1.17.3 - Oct 22, 2018
Fix the issue with expired days was resolved
1.17.2 - Sep 25, 2018
Improvement the notification to admin when the debug mode is enabled was added
1.17.1 - Aug 29, 2018
Improvement the error log stability was enhanced
1.17.0 - Jun 14, 2018
New the functionality to comply with the latest GDPR EU changes was added
Version 1.16.3
Last Update: Jun 06, 2018
1.16.3 - Jun 06, 2018
Fix the error message appearing in Queue menu under very specific circumstances was fixed.
1.16.2 - May 31, 2018
Improvement now extension is able to log errors which occurred during email preparation into log file.
1.16.1 - May 18, 2018
Improvement now placeholder image will be sent if product doesn't have an image present.
1.16.0 - May 05, 2018
New it is now possible to output Discount Amount of abandoned cart coupon in email. Please look for 'Coupon Discount Amount' in 'Insert Variable...' menu when editing email template.
Version 1.15.5
Last Update: Feb 08, 2018
1.15.5 - Feb 08, 2018
Minor fixes
1.15.4 - Feb 05, 2018
Fix redirect issue
1.15.3 - Sep 08, 2017
Minor fixes
1.15.2 - Aug 18, 2017
Compatibility with One Step Checkout extension improved
1.15.0 - Jul 31, 2017
Different greetings for guest and registered customers
UTM parameters fix
Version 1.14.0
Last Update: Jul 17, 2017
1.14.0 - Jul 17, 2017
New feature: Debug Mode. When enabled, carts will be immediately marked as \"abandoned\" and email will sent with zero delay.
It is now possible to output coupon expiration date in the email
Email status display fixes
Fix for images not showing in the email
Fix for redirecting to HTTPS pages
Number of smaller fixes and tweaks
Version 1.13.0
Last Update: May 30, 2017
1.13.0 - May 30, 2017
Schedule editing behavior fixed
Fix for CC setting
Fixes for coupon behavior
Code readability improvements
Minor display issues fixed
Version 1.12.4
Last Update: Jan 04, 2017
1.12.4 - Jan 04, 2017
Few minor fixes for images of configurable products and delivery time
1.12.3 - Nov 30, 2016
New cancel conditions based on stock availability
Multiple Cancel Conditions can be used now
Improved compatibility with Auto Add Promo Items extension
It is now possible to schedule emails to be sent after 30 days of cart abandonment
1.12.2 - Nov 23, 2016
Check if quote (pending cart) still exists and is not expired
1.12.1 - Nov 22, 2016
Minor fix for a quote (pending cart) was removed for some reason
1.12.0 - Nov 03, 2016
Improvement for e-mail sending routing
Version 1.11.18
Last Update: Oct 17, 2016
1.11.18 - Oct 17, 2016
Fixed wrong URL generation in some cases
1.11.17 - Sep 23, 2016
Mass actions added to the Rules grid to Enable, Disable or Delete rules in bulks
1.11.16 - Sep 12, 2016
Multiple triggers to cancel follow-up
1.11.14 - Jul 14, 2016
Timezone modifications.
1.11.13 - Jun 21, 2016
Minor general improvements
1.11.12 - Mar 01, 2016
Compatibility improvements
1.11.11 - Jan 20, 2016
3-d party SMTP modules compatibility
Older Magento versions support
1.11.10 - Dec 09, 2015
Option to use shopping cart rule coupons in the messages. It gives additional level of flexibility when create conditions and limitations for generated coupons
1.11.9 - Nov 02, 2015
Admin routing patch (SUPEE-6788) compatibility: fix for conditions tab page
1.11.8 - Oct 27, 2015
Admin routing patch (SUPEE-6788) compatibility
1.11.7 - Oct 14, 2015
Code refactoring: emails capture functional has been moved to the layout, set stop_rules_processing = 0 when create coupon by default,
CC has been changed to BCC, SMTP extensions compatibility
1.11.6 - Jul 10, 2015
Magento 1.9.2.0 security fix
Minor improvements for coupons
1.11.5 - May 14, 2015
Minor improvements for coupon apply logic
1.11.4 - Apr 25, 2015
Magento 1.4 compatibility
Using base currency at email
Optimization for generation coupons by cron
1.11.2 - Mar 27, 2015
Coupon is applied automatically, client does not need to enter it manually
Option to to send alerts to registered clients only.
1.11.1 - Mar 18, 2015
New option to send emails to registered customers only (not guests)
Added compatibility with several 3-d party one page checkout modules
Fixed price display in the email template
1.11.0 - Feb 05, 2015
Better compatibility with Auto Add Promo Items extension
Fix for coupon validation
Version 1.10.0
Last Update: Dec 16, 2014
1.10.0 - Dec 16, 2014
Possibility to use URL manager for the email templates to automatically create correct Magento URLs.
Admin can use format manager for the email templates to display data like date or price in the necessary format.
Version 1.9.0
Last Update: Oct 30, 2014
1.9.0 - Oct 30, 2014
Coupons now are restricted to the same customer EMAIL as in the cart
Admin can show configuration options for products in the cart in the email template
Version 1.8.0
Last Update: Aug 29, 2014
1.8.0 - Aug 29, 2014
Ability to show configuration options (like color or size) for each product in the email
Version 1.7.0
Last Update: Jul 23, 2014
1.7.0 - Jul 23, 2014
Manage and import blacklist
Export emails history
Auto apply coupon code (if any)
Version 1.6.1
Last Update: May 22, 2014
1.6.1 - May 22, 2014
Compatibility with SMTP extensions.
1.6.0 - May 03, 2014
New variables in the templates:
{{var schedule.getDiscountAmount()}}
{{var schedule.getExpiredInDays()}}
{{var schedule.getSubtotalGreaterThan()}}
Version 1.5.0
Last Update: Apr 17, 2014
1.5.0 - Apr 17, 2014
Locale file added
new configuration params for the products list in the email template:
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