Are Amasty extensions compatible with all themes and extensions by other vendors?
Amasty extensions work with all plugins we issued and with most 3rd-party plugins. If you come across a compatibility issue with any third-party module, we’ll definitely try to help you.
If you face any technical issues, please create a ticket...
Will I get free support and updates?
To access the support service, you need to activate a support subscription in your customer account. Thus, all possible technical issues will be handled by professionals. Support subscription covers all the extensions in your account and comes with 90...
Do you have the installation service?
Yes, we provide a professional installation service. You can purchase it when ordering an extension.
If you buy more than 1 extension in one order, we can install all of them!
If you need to configure plugins according to your business needs, you can...
Can I request a free trial?
Amasty doesn’t provide any trials of Magento extensions. But we have a 60-day money-back guarantee.
There's one exception: Amasty extensions are provided for testing or demo purposes to our official Platinum Partners as a part of the “access to Amasty...
Can I test an Amasty extension on a staging site before transferring it to a live one?
Yes, you can install any Amasty extension on a test site and configure all the settings there before doing it on your live store.
How can I get a refund?
Amasty provides a 60-day money-back guarantee. In case the acquired extension didn’t meet your expectations, our support team is always ready to help you.
To get a full or partial refund of your order, please create a ticket in our support...
How can I receive a discount?
According to the rules of Amasty's Reward Program, you get $15 back to your reward points for every $100 spent.You can spend them to buy other extensions or services from our catalog.These Points are valid for 60 days from the purchase date. You can...
How to update a Magento 2 Amasty extension?
To update a Magento 2 extension by manual upload:1. log in to the customer account;2. navigate to the Products tab, scroll to the packages section, and click the Download link next to the extension that should be updated;3. Important: If some extension...
If I need additional features to be added to an Amasty extension, how can I ask for it?
To leave your feature request, log in to your customer account and open the Products tab. Then, scroll down to the bottom of the page, and leave your feature request in the following form:
As soon as you send your request, it is considered by our ...
How can I prolong support?
When you get any support subscription plan, it will be prolonged automatically. Also, you can cancel your subscription at any time. For this, go to your customer account and open the Subscriptions tab. If you cancel your subscription, the service will...
What should I do if my Reward Points have expired?
According to our reward program, the Reward Points are valid for 60 days starting from the moment they’re transferred to your account. But we always try to stay supportive, so you can create a ticket, and we’ll consider your case individually...
How can I use my Reward Points?
How to check your reward points balance?
Step 1. Log in to your customer account or create a new one. After this, you will be redirected to your account dashboard.
Step 2. In the left menu choose Reward points.
Step 3. You will see your current reward...
Can I change the EE extension to CE for free?
Usually, no, you can’t exchange modules. Please, contact our support managers and they’ll consider your case individually.
→ Learn more about our special offers
How can I get a discount to re-purchase plugins?
Usually, we don’t provide any discounts. But you can contact us, and we’ll consider your case individually.
→ Learn more about our special offers
What is the license policy? On how many websites can I use Amasty extensions?
Our license allows you to use a single extension license agreement on one Magento installation.If you run several domains on the same instance of Magento, you can use one extension license. However, if you run each website on a new installation of Magento...
How can I pay for Amasty extensions?
You can pay for our extensions in any convenient for you way as a full range of payment methods are supported. The most common means are credit card or PayPal. Security and fraud protection are guaranteed.
If you need to pay for the order with a non...
Can I add rich snippets to category pages?
Yes, you can add rich snippets breadcrumbs markup to your category page. Additionally, you can display average rating of the products found in a particular category as well as the cheapest product price.
Can I add rich snippets to my home page?
Yes, of course. The Organization and Search Box markup can be added to a store’s homepage.
Does it work with Yotpo reviews?
If you run other Yotpo plan than Lite, the extension works with it. Read on to see the details.
Does this module add rich snippets to all products at once?
Yes, once you enable rich snippets for products, the markup will be added to all items automatically, so there is no need to waste your time by adding markup to products one by one.
How can I check that the Rich data was added to the product page after I enabled the extension settings?
Rich Data is added to the source code of your website pages. Continue with the complete answer to learn how to check it.
How does this Rich Snippets module work with configurable products?
The Rich Snippets module uses information of configurable products to display rich snippets in two ways. To see how to use the options correctly address the complete instruction.
How long should I wait for rich snippets to appear in Google?
There is no universal answer to this question as it depends on many factors, for example, how often your site is crawled by Google.
Once you’ve enabled rich snippets for your store, check them in Google Data Highlighter. If everything is ok, you will need to wait for Google to re-crawl your site and understand the markup found there.
How to install Magento 1 Amasty extensions?
Each Amasty extension package is provided with the extension files, installation & setup guides and a license agreement. Some extensions include import file examples as well.Before installing any extension, please create a backup of the root folder...
Is this Rich snippets extension compatible with a multi-store configuration?
Yes, sure. The module works fine in a multi-store environment.
What product types are supported by this Rich Snippets extension?
Our module supports all types of Magento products, except for bundle ones.
Will this module add rich snippets to already existing products?
Yes, the changes you make with this extension are applied retrospectively, so all products will get rich snippets, no matter when the former were created.
