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SugarCRM Bridge for Magento 1


Optimize your business processes through Magento and SugarCRM synchronization. Increase your online presence and boost your web store revenue.

  1. Synchronization process with no cron job
  2. Export online buyers and orders to SugarCRM
  3. Easily configure integration operations
  4. Enjoy flexible field mapping
  5. Keep track of abandoned carts

The key to more sales for retailers

If you are the owner of both offline and online shops you’re possibly in search of solution that helps to combine these two areas of your business for better sales analysis and conversion rate.

To solve this pressing problem once and for all Amasty suggests SugarCRM Bridge. This Magento CRM extension helps the merchants to integrate and synchronize Magento sales data with the CRM records. Being the extremely efficient and time-saving tool, SugarCRM Bridge provides business process optimization and, as a consequence, online sales growth.

SugarCRM and Magento integration

Build a bridge between Magento and SugarCRM

Export online buyers and orders to SugarCRM

SugarCRM plugin provides export of Magento clients as Leads, Contacts or Accounts, as well as integration of online store orders with Cases or Opportunities. Also you get the list of online customers and their orders on SugarCRM grid.

Keep data of online and offline sales in one place

Due to Magento & CRM integration you can effortlessly collect and keep the information of both online and offline sales just in your CRM. Make your life easy and manage your business even if you're offline.

SugarCRM and Magento sinchronization

Easily map Magento and SugarCRM fields

This Magento CRM extension ensures mapping any Magento and SugarCRM fields. Plug-in PHP code processor allows handling Magento information and/or associate fields before transferring the data into SugarCRM. For instance, you can associate "Waiting for checkout” field in Magento with “Prospecting” in SugarCRM.

Easily map Magento and SugarCRM fields
Integrate Magento customers with SugarCRM accounts

Configure Magento SugarCRM integration for user operations

In the Magento CRM plugin settings you can specify which user operations need to be processed. You can enable or disable insert, update and delete operations for Accounts, Contacts and Leads.

Re-synchronization in case of connection failures

When there are some troubles with CRM server connection, the data which haven’t been sent to SugarCRM will be saved and transferred to the CRM after connection recovering. Running this Magento CRM module you may be quite sure that you won’t lose the valuable commercial information.

Get useful statistics

Track each item the unregistered user added to cart

With the extension, you can keep a track of all the products which have been added to the shopping cart even when a customer is not logged in. By the time the user registration is succeed the module send this data to SugarCRM. The module gives you a possibility to bind a cart to a client account.

Keep a track of abandoned shopping carts

Magento-SugarCRM Bridge enables you to track Magento store visitors who left their shopping carts and forward the checkout information to SugarCRM. So, you can see on what step the cart was abandoned right through the Opportunities/Cases status in the CRM.

Reasons to choose

Other Features

  • 100% Open Source — Easy To Customize
  • Follows Magento Code Architecture
  • Separated HTML/CSS/JS
  • Simple installation via Composer
* The name "Magento" and the logo are the trademarks of Magento, Inc.
Handy tool that saved hours of routine job
I didn't expect to find a ready-to-use solution for magento and sugar crm integration and was really surprised to find this one.

Yes, it doesn't work right out of the box and I had to disturb support guys to help me with some mapping settings. They responded in a couple of hours and the issue was fixed. I do recommend this handy addon to everyone who needs magento and sugar crm synchronization. Well done, guys!

Write Your Own Review

You're reviewing: SugarCRM Bridge

Version 1.6.6 - November 08, 2018
– Fix: the security issues were resolved
Version 1.6.5 - May 30, 2018
– Fix: the issues with the 'user login' and 'place order' transactions were fixed
Version 1.6.4 - December 02, 2015
– Compatibility with older PHP versions is added
Version 1.6.3 - November 17, 2015
– Compatibility with older versions of SOAP is added
Version 1.5.5 - December 01, 2014
– Tested the compatibility with the latest Magento CE release
Version 1.5.4 - November 11, 2013
– Added the ability to disable bridge functionality in the module settings
– Added the ability to disable the error display on the frontend and in the backend
– Added the ability to specify cases when Magento customer and order synchronization with SugarCRM modules can be implemented
– Bridge settings interface improved
– Minor bug fixes
Version 1.5.3 - February 21, 2013
– Compatibility with the Magento Enterprise Edition is added
– Error log system improvements
– Minor bug fixes
Version 1.5.0 - July 25, 2012
– New: added a feature to sync customers with SugarCRM accounts
– New: added an option to link a shopping cart to a customer-linked account
– New: added the error handling system (when the SugarCRM servers are not available or connection problems appear)
– New: added the synchronization criteria specification feature
– New: added the new customer data processing method when sending to SugarCRM
– New: added the package installation option
Version 1.4.5 - April 20, 2012
– Fixed an issue with the empty fields mapping for Contacts and Leads
– Fixed an issue with the adding new Magento customers (orders) in case of the SugarCRM server error
– Expanded the consistency of the bridge operation
– Fixed minor bugs
Version 1.4.0 - August 23, 2011
– Compatibility with Magento 1.6.0, 1.6.1, and 1.6.2 is added
Version 1.3.0 - May 5, 2011
– Added the sales order stages mapping functionality with the SugarCRM opportunities/cases statuses for better tracking of the abandoned carts
– Added the ability to track items that are added to the cart and proceeded to checkout
– Added the ability to import the bundle product details from Magento to the SugarCRM order description
– Now, the module contains a transaction script that will merge the shopping cart records in SugarCRM
Version 1.2.0 - March 11, 2011
– Added the ability to distribute the user access permissions with the Magento user roles
Version 1.1.0 - January 10, 2011
– Added the ability to import the existing users to SugarCRM from Magento
– Added the ability to import the existing orders to SugarCRM from Magento
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