How to fix the problem with the order grid not updating?

To fix the sales order grid not updating problem in Magento 2, you can configure scheduled grid updates . You can use our Cron Scheduler extension which simplifies the order management process allowing you to monitor and manage the entire process directly from the admin panel. The second problem is coming next. How to Add Track Order link with the Order on Order History Page in Magento 2: <span data-sheets-value="{"1":2,"2":"Copy the vendor/magento/module-sales/view/frontend/templates/order/history.phtml file in your theme under the below path:"}" data-sheets-userformat="{"2":6659,"3":{"1":0},"4":{"1":2,"2":16777215},"12":0,"14":{"1":2,"2":3355443},"15":"inherit"}">Copy the vendor/magento/module-sales/view/frontend/templates/order/history.phtml file in your theme under the below path: app/design/frontend/Themes/Yourtheme/Magento_Sales/templates/order/history.phtml

User Guide

Book a Live Demo

2.4.6-p4; 2.4.5-p6; 2.4.4-p7

Extended Order Grid for Magento 2

see M1 version

5.0

6 Reviews

Increase your order grid functionality - add customer, product, shipping or billing attributes to see only relevant info and rapidly search for new inquiries.

Filter orders by weight, subtotal, discount amount
Search for orders by customer group, phone or email
Show product thumbnails on the grid
Track shipping and payment methods and other info
Remove particular default columns from the grid
Hyva-compatible by default
Hyva checkout compatible by default

💥 Challenge

For medium and large stores order processing can be extremely time-consuming, as the default Magento admin order grid without extension displays a limited scope of data. To find a particular record or get detailed info, store owners need to view each enquiry separately. It complicates data management and does not provide a full picture from the first view.

💪 Solution

Create a custom Magento 2 order grid to monitor sales effectively and extend the default functionality by adding new columns to the grid in just one click. With the Custom Grid extension, you can easily filter order records and find the necessary one in a split second. View and analyze the exhaustive information about order processing in one place to build an effective management strategy.

Use extremely detailed order grid to save time on management

💫 Fast data processing

When a visitor comes to a store and decides to buy something, orders become the first interaction between a store and customers. To turn an occasional visitor into a regular customer, it is vital to react to their inquiries as soon as possible. To speed up order processing, show columns with customers, product, payment, shipping info, etc. Smart operation will leave a good first impression on customers and the chances of their return will significantly grow. A small tip: equip your Magento store with advanced filters to let shoppers purchase faster.

💫 Create several grid views

To get quick access, create different templates showing required columns on the grid with the help of 'Save As' option. You can display various attributes on each template. This is handy if you either manage a certain type of orders differently (e.g. orders from various categories) or you have different managers, for whom such templates will be convenient.

💫 Order search and filters

Find any inquiry record using attributes, which are displayed on the grid. For example, you can add the 'Weight' column, which shows product weight in an order and filter all orders weighing 1 pound. This way you can segment data to prioritize the processing.

💫 Remove default columns from the grid

To customize the grid and make it more convenient, you can remove such columns as ID, Purchase point, Status, etc. from the grid to see only required information.

💫 Prices before taxing

Select 'Subtotal' attribute to show ordered products prices before taxes if it is important for your business strategy.

💫 Shipping and payment info

To take extra control over the delivery process, such attributes as Shipping and handling, Country, Postcode, Region, City, etc. are available as columns. You can use any parts of shipping or payment info to see the whole picture without visiting each order page separately.

💫 Accurate and easy order management

While working with orders, it is necessary to link and display all info related to the inquiry. Add all needed columns to the multiple grid templates to save your time on loading order pages. For example, add customer's name, phone number, order total, shipping details and ordered products with thumbnails and decrease data processing time. Manage RMA for all types of products from the grid. Open any required order to deal with the RMA request.

💫 Hide inquiries with certain parameters

Display only relevant information on the grid. Save a template where a certain order status is removed, e.g. hide orders with 'cancelled', 'pending', 'closed' statuses to see only current orders or vice versa. You can also create a whole grid of orders with 'pending' status. Add as many templates as you need for the optimal management process.

💫 Total order weight display

There's no need to calculate order weight by hand any more. To save your time, the module automatically sums up product weights in an inquiry record and displays the sum in the particular column. Easily track and analyze this info to make smart data-driven decisions.

💫 Product thumbnails

Show icons on the order grid to identify purchased products immediately. Useful when you have tons of products and can't physically remember all the names.

💫 Customer phone number

Display clients phone numbers on the grid to call and clarify order details if needed.

💫 Export orders with the info from the grid

There's an ability to export data with all info from the displayed grid columns. It is handy for further sales analysis, which will help to understand the purchases source and frequency.
NOTE: The module exports all grid information except for product data.

🤘 Hide orders with particular statuses

To create a custom Magento 2 order grid with sales info and make it even more informative and convenient, you can hide not only columns but also inquiries with certain statuses like ‘cancelled’ or ‘payment review’. This option is really a time savior when you need to manage a long list of orders.

Do you want to extend your product grid functionality?

Widen the default product grid with our Product Grid with Editor. Add a limitless number of custom column sets and apply the Magento 2 custom grid filter to find required products faster.

Extend the functionality with Magento 2 Order Export and benefit from fast order data exporting in any convenient format directly sent by email or uploaded to your server.

Check Magento 2 Custom Checkout to collect comprehensive data and conveniently manage it via the grid. You can also use our magento 2 order comment extension plugin to create order attributes of different types.

According to the statistics, the Magento 2 order grid extension can cover each business need in synergy with the following solution: Magento 2 Bulk Change Category.

How to create a custom sales order grid in Magento 2?

To create a custom sales order grid in Magento 2, you need to install and enable the Extended Order Grid module. Then, go to Sales > Orders, click on the Columns dropdown and add any information you need. Use drag-and-drop to rearrange columns. When ready, click on the Default View dropdown and choose the Save View As... option. Enter the name of this view.

4.4

See 500+ verified reviews

Amasty extensions work with all plugins we issued and with most 3rd-party plugins. If you come across a Magento 2 compatibility issue with any third-party module, we’ll definitely try to help you. If you face any technical issues, please create a ticket...

Product updates for extensions purchased before Feb 1, 2022With the transition to product subscriptions, you will receive product updates for all extensions purchased before Feb 1, 2022 throughout the entire grace period — up to Aug 1, 2022. If you ...

Yes, you can use installation and configuration services that are available as the part of Pro and Premium add-ons for your product subscriptions.Please note that this installation service doesn’t include uninstallation. So, if you need to completely...

Amasty doesn’t provide any trials of Magento extensions. There's one exception: Amasty extensions are provided for testing or demo purposes to our official Platinum Partners as a part of the “access to Amasty extensions for testing purposes with Composer...

Yes, you can install any Amasty extension on a test site and configure all the settings there before doing it on your live store.

Amasty offers to its Customers a thirty (30) day money-back guarantee for the Software. In case the acquired extension didn’t meet your expectations, our support team is always ready to help you. Fees for support subscriptions and any services provided...

We are now working at a loyalty program for our customers that is supposed to bring even greater benefits in the long term. While it’s not out yet, you can look through these Special Offers. New discounts and specials are added every month. To stay ...

Updating an Amasty extension follows the same process as installing a module. To update a single extension:Run the following command to update a specific Amasty extension:composer update amasty/<module-name> To update multiple extensions:You can...

To leave your feature request, log in to your customer account and open the Products tab. Then, scroll down to the bottom of the page, and leave your feature request in the following form: As soon as you send your request, it is considered by our ...

Amasty extension packages include all necessary files, setup guides, and a license agreement, with some even offering example import files to simplify the process.Important: Since January 14, 2025, all Amasty extensions will only be available for installation...

If you have an active support service subscription, it grants you access to support services for all products purchased before Feb,1 as long as your subscription is active. Alternatively, support services are only available as the part of a product ...

Usually, no, you can’t exchange modules. Please, contact our support managers and they’ll consider your case individually. → Learn more about our special offers

Usually, we don’t provide any discounts. But you can contact us, and we’ll consider your case individually. → Learn more about our special offers

Our license allows you to use a single extension license agreement on one Magento installation.If you run several domains on the same instance of Magento, you can use one extension license. However, if you run each website on a new installation of Magento...

You can pay for our extensions in any convenient for you way as a full range of payment methods are supported. The most common means are credit card or PayPal. Security and fraud protection are guaranteed. If you need to pay for the order with a non...

To fix the sales order grid not updating problem in Magento 2, you can configure scheduled grid updates. You can use our Cron Scheduler extension which simplifies the order management process allowing you to monitor and manage the entire process directly from the admin panel.

The second problem is coming next. How to Add Track Order link with the Order on Order History Page in Magento 2:Copy the vendor/magento/module-sales/view/frontend/templates/order/history.phtml file in your theme under the below path:app/design/frontend/Themes/Yourtheme/Magento_Sales/templates/order/history.phtml

6 reviews

4.4

See 500+ verified reviews

Add Your Review

Jason
Verified Buyer
Nov 26, 2024
Works great!

100%

We installed this extension and it works as advertised!

Amasty answer
Hi Jason, thank you so much for sharing your feedback. Looking forward to seeing you in our store again!
Dave
Tone Deaf, Director
Apr 20, 2020
I'd recommend it to anyone who has any more than a handful of orders each day.

100%

Order grid now works really well and has ability to customise the columns. I'd recommend it to anyone who has any more than a handful of orders each day. The standard order grid is painful to use and slows you down a lot if you use it often.

Amasty answer
Hi Dave!
Thank you for choosing Amasty Extended Order Grid for Magento 2. I’m glad that you appreciate its quality.
We would be happy to see you in our store again!
Horacio
LMV SpA, Operational manager-Partner
Mar 26, 2020
Improves the speed of processing the orders

100%

The extension provides a better interface to operational staff to manage orders + Improves the speed of processing the orders. Very simple to manage and good support.

Amasty answer
Hi Horacio!
Thank you so much for your review.
We would be happy to see you in our store again!
Sean
Sep 3, 2019
Love it!

100%

Bought this extension with the hopes of being able to edit products and attributes quicker, and it did exactly what I hoped. It definitely makes changes across multiple products much quicker and easier including price changes for sales. This is a must need for any Magento 2 store.
Fernando Lopes Maia
Eau Rouge, Owner
Feb 25, 2019
Very helpful

100%

This extension helps me a lot to manage the new orders in the admin panel, saving me time in the process. The support team helped me all the time... in the installation and after that. The Extended Order Grid extension help me a lot to manage the new orders in the admin panel, saving me time in the process. Amasty support helped me all the time... in the installation and after that.

Amasty answer
Dear Fernando, thank you for your review! We would be happy to see you in our store again!
round-midnight
Dec 22, 2016
handy things in right places

100%

I enjoyed this a lot: it is possible to reach things easily. All the navigation is intuitive and the filters are in the right place, just where you wanted them to be. Moreover, options with thumbnails are possible. Good work.

Do you need specific features added so you can achieve your business goals?

Drop us a line and we'll customize this extension for you!

You can install extensions and updates via Composer

Check now →

See Magento (and other software) versions we support and guarantee their compatibility with our extensions

Check now →

My Downloads

Version 1.5.2 Last Update: May 28, 2024

1.5.2 - May 28, 2024

Fix we fixed the issue with the grid layout that occurred after applying filters

1.5.1 - Jan 05, 2024

Fix we fixed the error on the grid that occurred with Magento Inventory modules disabled
Fix we eliminated the error that appeared when an admin with scope restrictions opened Customers Now Online grid
Fix we resolved the console error caused by adding product attributes to the order grid

1.5.0 - Oct 17, 2023

Improvement we added Qty per Source and Salable Quantity columns to the order grid
Fix we resolved the error that occurred while exporting orders with the date filter applied
Fix we fixed the issue with the prices for configurable products not displaying on the grid

Version 1.4.6 Last Update: Mar 30, 2023

1.4.6 - Mar 30, 2023

Improvement we added a new Product Image setting that allows displaying either parent or child product image on the order grid
Fix we eliminated the error that occurred after applying a date filter
Fix we fixed the output of bundle products in the Product Details tab; now it shows each of the child products separately
Fix we improved the results of filtering orders by date
Fix we resolved the error that appeared on adding price columns to the order grid
Fix we fixed the issue with the duplicate records in the Items SKU column when order comments are added

1.4.5 - Aug 18, 2022

Fix we solved the problem with configurable products data missing on the Order Grid

1.4.4 - Jul 21, 2022

Fix we resolved the issue with an error occurred while reindexing

1.4.3 - Apr 21, 2022

Compatibility now the extension is fully compatible with Magento 2.4.4, 2.4.3-p2, 2.3.7-p3

1.4.2 - Mar 30, 2022

Fix we corrected reindexing issue when \"quantity_and_stock_status\" attribute is enabled

1.4.1 - Mar 28, 2022

Fix we corrected the issue with the 'Orders' grid

1.4.0 - Dec 17, 2021

Improvement we updated the display of the Fixed Product Tax attribute on Orders grid

Version 1.3.4 Last Update: Dec 01, 2021

1.3.4 - Dec 01, 2021

Fix we fixed the issue with the ‘Purchase Point’ column name in filtering

1.3.3 - Nov 16, 2021

Improvement we added a new column that allows you to display Purchase Order Number

1.3.2 - Aug 13, 2021

Compatibility now the extension is compatible with Magento 2.4.3

1.3.1 - Jul 05, 2021

New we added new columns for you to show on grid some additional information such as rate, total quantity of ordered items and grand total excluding tax

1.3.0 - Jun 11, 2021

New we covered the extension with MFTF tests. It will help to enhance the extension quality and stability

Version 1.2.34 Last Update: Apr 01, 2021

1.2.34 - Apr 01, 2021

Fix we fixed the issue with the title for SKU column

1.2.33 - Mar 30, 2021

Fix we fixed the issue with changing the column titles

1.2.32 - Feb 11, 2021

Fix we fixed the issue occurred when excluding the column used for sorting

1.2.31 - Nov 11, 2020

Fix we fixed the issue with filtering when ‘total paid' is zero

1.2.30 - Jul 09, 2020

Fix we fixed the issue with reindexing

1.2.29 - Jun 26, 2020

Fix we fixed the issue with the 'Qty Available' filtration on Orders grid

1.2.28 - Jun 23, 2020

Fix we fixed the issue with the ‘Columns’ tab missed in Orders grid

1.2.27 - Jun 11, 2020

Fix we resolved the problem with column titles in Orders grid when changing a grid view
Fix we fixed the issue with exporting directly from the Orders grid
Fix we resolved the issue with the column ‘Qty Available’ when Magento Inventory Management is enabled
Fix we fixed the exception appeared when filtering by order attribute field

1.2.26 - Apr 02, 2020

Fix we fixed the issue with displaying order grid in admin panel

1.2.25 - Mar 30, 2020

Fix we fixed invalid column names in order grid (Row Total, Subtotal) and invalid currency sign

1.2.24 - Mar 03, 2020

Improvement we improved code constructions for Magento Marketplace standards

1.2.23 - Jan 28, 2020

Fix we solved the problem with reindexing order attributes in grid
FixL we solved the problem with saving grid columns

1.2.22 - Oct 09, 2019

Improvement we improved the display of the order items in the grid
Fix the issue with displaying labels in the columns was fixed

1.2.21 - Sep 26, 2019

Fix we resolved the problem with order grid displaying

1.2.20 - Aug 12, 2019

Improvement we improved the search for nonexistent data making it significantly faster
Fix the issue with displaying tracking numbers on grid was resolved
Fix the issue with displaying thumbnails on grid was resolved

1.2.19 - May 17, 2019

Fix the possible 500 error on the 'stores > inventory > source' page was resolved

1.2.18 - Mar 25, 2019

Compatibility the compatibility with the 3rd party extensions was enhanced

1.2.17 - Dec 19, 2018

New new columns 'Total Due' & 'Total Paid' have been added to the grid

1.2.16 - Sep 14, 2018

New the ability to display the available Qty of the ordered product on the order grid was added

1.2.15 - Aug 15, 2018

Compatibility the compatibility with Magento Enterprise was enhanced

1.2.14 - Jul 31, 2018

Fix the issue with the order export on Magento 2.2.5 was resolved

1.2.13 - Jul 04, 2018

Fix the problem with indexer was resolved

1.2.12 - May 17, 2018

Fix the issue with export was fixed

1.2.11 - May 14, 2018

Fix the issue with the table prefix was resolved

1.2.10 - May 03, 2018

Improvement stability enhancement was implemented

1.2.9 - Mar 29, 2018

Fixed an issue with the wrong product details on the order grid in Magento Commerce (Enterprise Edition)

1.2.8 - Mar 27, 2018

Fixed an issue with more than 1 order attribute on the order grid

1.2.7 - Mar 15, 2018

Fixed an issue with the grid filters

1.2.6 - Feb 26, 2018

Fixed an issue with the empty order status in the module configuration

1.2.5 - Feb 05, 2018

Fixed an issue with reindex

1.2.3 - Jan 11, 2018

Compatibility with the Amasty Efficient Order Export and Amasty Order Notes extensions were added
Fixed an issue with filtering by status and SKU
Fixed an issue with getting destination country for shipping
Fixed a notice and set the correct Track Order URL

1.2.2 - Nov 14, 2017

Fixed issue with error after run export from grid
Fixed issue with \"Print Invoice\" action
Fixed issue with duplicate \"Export buttons\" on grid

1.2.1 - Nov 13, 2017

Fixed issue with visibility of the amasty_ogrid_sales_order_protect_code and amasty_ogrid_sales_order_store_id fields on the grid.
Fixed issues with product details column.

1.2.0 - Oct 10, 2017

New feature: Order Tax, Tax Amount and Order comments columns are added to the grid.
Magento 2.2 compatibility is tested and confirmed.
Incorrect address display on the grid is fixed.
Indexing issue is fixed.
?ompatibility with extensions: Order Archive, Order Notes, Order Status, Order Attributes, Customer order number is added.