According to the survey, conducted by Econsultancy, 50% of respondents had abandoned a purchase because of inconvenient delivery options. Among the required options mentioned by respondents are a fixed delivery date, next day delivery, 2-hour delivery slots, etc. The conclusion is obvious – customers are not satisfied with standard delivery and demand flexible and individual delivery options to plan their time. If they don’t get the options, they leave your store.
This is the truth of the modern e-commerce world: The product is no longer the king but the service is. And here are the things you can improve with Delivery Date and Time extension:
- Set preferable delivery dates and time during checkout
- Let next-day or the same day delivery
- Control delivery dates seen by customers
- Please customers with 1-2-3-hour delivery slots
- Choose where delivery information will be displayed
- Include delivery data in e-mails and PDF-documents
- Enable admins to edit delivery data
Why Delivery Date extension?
With the Magento delivery extension you will avoid misunderstanding in communication with customers by providing clear and simple delivery process. Specify the dates and time available for delivery and let customers choose the suitable variants.
Let customers select date and time of delivery
The module provides customers with the option of delivery time selection. Now they can set particular days and time periods when they’d like to receive the order. For example, one can choose the day – November 22, and the time interval from 10.00 a.m. to 11.00 a.m. if it’s available in your delivery schedule. This easy, but very important option significantly enhances customers’ experience allowing visitors adjust delivery time to their personal needs.
Display delivery data in checkout and allow delivery comments
Let the customer see the delivery data in the checkout progress column. Moreover, along with the opportunity to set the preferable delivery date customers get the chance to write delivery comments. Now they can inform you beforehand about their specific preferences which will definitely improve your delivery service.
Set delivery intervals
Use maximal and minimal delivery intervals to customize the most convenient time intervals between the order and the day of delivery. You can also indicate by which time customers should make a purchase in your store in case they want to receive their order the same day or the next day after the order is made.
Send email reminders before delivery
With the reminder option you can inform customers about the upcoming delivery. Specify particular time (in hours) before the delivery to send the reminder. The extension also enables you to send reminders not only to customers, but to their sales representatives as well (available to Sales Reps and Dealers extension owners only).
In the general settings section you can specify:
Notify customers when the delivery date value is changed
Let customers know if admin an user changes specified delivery date. This small option will significantly improve customer shopping experience and help to avoid delivery date confusion.
Possibility to specify time offset relative to current delivery time
Now you can set an interval offset for the same day of delivery that will be equal the time between current time and the first delivery time that can be selected by a customer.
The extension provides you with nearly unlimited opportunities for time-table configuration. Specify not only particular days and time intervals to be excluded from the delivery plan, but even date intervals as well.
You can exclude from your timetable:
Remember the situation when you don’t know the exact time of delivery and spend the whole day waiting? With the advanced Magento delivery tool you can save your customers from time waist by offering time intervals. You can create intervals both manually and automatically for each particular store view.
To start generation you just need to:
Easily adjust the display of delivery data like date, intervals or comments according to your needs.
You can display the data at:
Decide where delivery info should be included
All the delivery data will be displayed to customers on the checkout page in the Checkout progress column. You can further include this info in order confirmation e-mail or invoice e-mail, as well as in PDF documents like Invoice PDF or Shipment PDF
Place delivery date on the Print Copy of Order Confirmation
Now you can display delivery date values in the print copy of order confirmation which customers will easily find on their account page in the My Orders tab.
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I hope in the future updates, they will update this extension and include a function like redmart's schedule picker where there are huge visual blocks where you can pick and see if there are still slots left for the current time interval. Similar to the Slot Booking extension by Silvertouch.
So far, this is the most complete solution for your delivery schedule needs. :D
They not only look into the issue in every aspect(code, front-end, admin) but also inspect on the other company extension and inform back their extension also having issue too.
The settings are not very complicated but still you should take time to study them as each mistake in configuration can have negative results. For example, we offer same day delivery and let customers know about that with special labels. But the quota was set to default 1 and at first I couldn’t even understand why we got only one same-day delivery each day. So be careful.