Follow Up Email for Magento 2 | v1.0.0

Follow Up Email For M1
For M2
Magento 2
Generate and send numerous triggered emails based on customer activity to build productive relationships with clients and increase the number of repeated purchases. Customize email templates and effectively manage emails dispatch.
Create emails for different order statuses
Send emails based on wishlists and previous orders
Generate emails based on customer activity
Schedule automatic emails dispatch
Collect statistics with Google Analytics
30 Days moneyback
50% Off updates
120 Days free support

Experienced merchants know that a wisely built follow up email strategy is one of the most effective tools when it comes to customer retention. Due to highly targeted reminders timely sent to clients you'll easily return customers to your store, increase their loyalty and boost sales.

With the Follow Up Email extension one can create numerous custom email templates based on previous orders, wishlists, newsletter subscriptions, customer birthdays and many other events. Use flexible rules to inform customers about hot deals, automatically attach discount coupons and send birthday greetings. Schedule automatic emails dispatch according to your needs and get detailed statistics via Google Analytics.

Send triggered emails based on different events

Wishlist based discounts

Generate promotions based on products which are added to wishlists to send highly targeted follow up emails. The module uses the following actions as a start event for emails dispatch:

  • Wishlist Created;
  • Wishlist On sale (the email sent when products in a wishlist get a special price);
  • Wishlist Back in stock (the email is sent when a product from a wishlist comes back to stock);
  • Wishlist is shared

Emails for different order statuses

Due to flexible Magento 2 Follow Up module settings you can generate emails based on different order statuses to help customers easily track their orders. Choose the event to start your email campaign:

  • Order Created;
  • Order Shipped;
  • Order Invoiced;
  • Order Completed;
  • Order Cancelled;

Promotions based on previous orders

Be extremely helpful to your clients by sending them follow ups based on products they've already purchased. You can easily generate and send emails suggesting up-selling, related or cross-selling items.

Winback messages

To return potential customers who haven't logged in to your store for a certain time period send them winback emails with exclusive offers. Due to timely sent reminders with tempting deals you'll definitely increase the number of repeated purchases.

Customer group change notifications

Let your customers know when their group is changed. For example, you can inform clients that they have been recently 'moved' to the 'VIP customers' group and from now on they are provided with a 10% discount on any products in your store.

Review reminder emails

Specify the time period after the purchase when the review reminders should be sent. Equip an email template with a direct link to the corresponding review block and enrich your product pages with priceless customer generated content.

Birthday greetings

Provide customers with special presents and discounts in birthday greeting emails. Create nice-looking greeting card templates with attached coupons to show your attention to each client and build customer loyalty.

Newsletter subscription notifications

Send a welcome message with special discounts to newly-subscribed customers. Motivate them to return to your online store by providing special offers available only for newsletter subscribers.


With the Magento 2 follow-up module you can create flexible rules for each event type to meet your business goals. Set conditions for a store name, product SKUs, category and type, cart subtotal, the number of orders etc.

Manage emails dispatch

Send emails automatically

With the advanced Magento 2 follow up email tool you can automatically generate and send any number of triggered emails, thus saving your time on other store management activities.

Set up email schedule with the 'Date' starting event

Flexible settings enable you to plan follow up email campaigns in advance and carefully schedule letter dispatch according to your requirements. E.g. use the 'Date' starting event to run a campaign dedicated to a specific holiday.

Integration with discount coupons

Draw customers attention to your products by automatically generating coupons for follow up emails. Simply specify the necessary rule for coupon sending and the module will create a unique promo code with the ability to indicate the coupon lifetime. Choose one of the available coupon types or use a shopping cart rule:

Available coupon types:

  • Percent of product price discount;
  • Fixed amount discount;
  • Fixed amount discount for the whole cart;


It's also possible to make the coupon available only to the email recipient.

follow up email for magento 2

Customize email templates

The Follow Up Email Magento 2 extension offers a list of predefined email templates based on orders, wishlists and customer activity.

You can easily edit any of the templates according to your specific needs changing their content and CSS.

Advanced template options

Use advanced template features to thoroughly fine tune their display:

  • Use format manager to show currency, dates, price and time in the necessary format.
  • Use URL manager to automatically generate URLs corresponding to Magento requirements.

Create an emails blacklist

To prevent sending emails to unwanted or unsubscribed customers you can add their email addresses to a black list. This way you'll keep your email database clean and up-to-date and avoid being added to spam.

Preview templates and send test emails

To make sure that everything works correctly always preview templates and send test emails to the specified email address.

follow up email for magento 2

More options

  • Use Google Analytics to see and process important stats data;
  • Moderate emails queue;
  • View sent emails history;
  • Specify email sender address;
  • Let customers unsubscribe;
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Risk-free Investment

30-day moneyback guarantee for all extensions. No questions asked.

Comprehensive Documentation

There is a detailed user guide with examples even for tiny addons. FAQ section and videos also available.

Solutions Which Work

Careful in-house testing ensures you get robust applications. Multiple stores support. Custom themes compatibility. All included.

Outstanding Support

Our support service is friendly and of high quality. And it is free. Unbelievably. Just check independent reviews at Magento Connect.

Usability and Performance

Nice and easy to use interfaces. Fast algorithms. Save your time and get things done.

Flexible and Easy Licensing

No product or store view or domain limits. No monthly fees. No hidden charges. One extension license for one Magento installation.

Long Term Strategy

We've been in the market for 5+ years. We're proud to be a Bronze partner and are planning to stick to Magento platform for years ahead. We're doing our best to build extensions which maximize effectiveness of your business. We're open to customers' suggestions and constantly update our products to match your needs.

Other Features

  • 100% Open Source — Easy To Customize
  • Follows Magento Code Architecture
  • Separated HTML/CSS/JS
  • W3C Validated Code

Online Extension User Guide

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General Questions

How can I pay for Amasty extensions?

You can pay for our extensions in any convenient for you way as a full range of payment methods are supported. The most common means are credit card or PayPal. Security and fraud protection are guaranteed.

What is the license policy? On how many websites can I use Amasty extensions?

Our license allows you to use a single extension license on one Magento installation.

Extension is not domain related, but installation related. If you run several domains on the same instance of Magento, you can use one extension license. However if you run each website on a new installation of Magento, you need separate license for each of them.

The full end-user license agreement is located here:

How to install Magento extension by Amasty?

Each Amasty extension pack includes module files, an installation guide, a user guide and license text. Depending on the extension you purchase, there also may be import files which can be used by you as examples.

Amasty extensions are easy to install. All you need is to have FTP/SSH access details, and follow 3 steps to complete.

  • Unpack a "zip" file you download.
  • Upload all files from the "Step 1" and then from the "Step 2" folders to the root folder of your Magento installation.
  • Clear the cache.

If you are using code compilation, before installing the extension it's necessary to disable it! After you install, click the "Run Compilation Process" button in Admin - System - Tools - Compilation to recompile.

Please also check the extensions installation video guide:

Still unsure? Have complicated configurations or a lot of modules? We can offer professional installation service as well!

Can I test an Amasty extension on a staging site before transferring it to a live one?

Yes, you can install any Amasty extension on a test site and configure all the settings there before doing it on your live store.

Can I get a refund if an extension doesn’t suit me?

Absolutely. Amasty provides a 30-day money back guarantee. No risks for you.

Will I get any other benefits?

Yes! The good news is that every Amasty customer becomes a member of our Loyalty Program and can get a discount of up to 15%. You can find more information about it on the Program page. This is our way to thank you for being our client.

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