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Google Customer Reviews for Magento 2

Gain customers' trust by adding the Google Reviews badge on your store pages in a few clicks. Give customers the ability to fill the Google Customer Review survey and thus increase the rate of your store in Google Reviews.

  1. Show Google Customer Reviews badge to attract customers’ attention
  2. Display customer reviews on multiple websites and for multiple store views
  3. Define the position and language of the Google Customer Reviews badge
  4. Provide the survey opt-in on the order success page to gather more feedback
  5. Automatically send a survey email as the customer agrees to leave a review
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User Guide
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Challenge

The number of various rating platforms grows larger every day. And if you use a platform that is not in the public eye, it makes it harder to convince users that the reviews on your webstore are real and trustworthy. That’s why lots of store owners prefer to use Google Customer Reviews as one of the most common and trusted platforms for gathering buyer’s feedback. Quoting Google, the reviews badge promotes your seller rating and can be placed on any webstore page.

Solution

By using Magento 2 Google Customer Reviews, your store will quickly gain more reviews thanks to a user-friendly way Google gathers feedback (it’s an automatic email with a one-minute survey). Besides, this program will help to increase your seller rating on Search Ads and Shopping Ads. Google collects reviews independently - you don't need to process each review manually. It also positively affects your product ratings, which can result in more qualified shoppers visiting your site.

What benefits do you get for your store

Boost CTR of your ad campaigns by displaying your seller rating in Google

Gain customer loyalty by showing Google-approved social proof from the real users

Improve SEO by showing all reviews and ratings in Google search results

MAKE YOUR STORE MORE TRUSTED WITH MAGENTO 2 GOOGLE REVIEWS

Use recognizable rating badge to gain trust from the first sight

Attract customers’ attention to your remarkable store rate by showing Google Customer Reviews badge in your footer.

Please note, that a minimum of 100 reviews is required to establish a seller rating in a particular country. Find more details here.
google reviews badge
google survey on magento 2 success page

When timing matters: show the opt-in link on the success page

A perfect moment to gather customers’ feedback: when purchase is almost completed, customers are usually more patient to any feedback inquiries. Show the opt-in link for the survey on the order success page, and if they agree to participate, then Google will send these shoppers one email a few days after their order has been delivered. Voila, you have a review!

You’ll never forget to ask for feedback

As soon as a customer clicks the opt-in link on a success page, Google will automatically follow-up with a one-minute survey sent by email - you just have to specify the number of days that have to pass after a purchase is complete.
google store rating

Customization Options

Multi websites and store views support

Automatically accumulate and manage Google customer reviews from several websites and multiple store views all in one place. You can also specify certain customer groups that won’t be allowed to opt-in.

Specify the position and language of the badge

Place the reviews badge on the bottom right or bottom left and easily set up language preferences. You can also use an Auto Detect option to show elements in the language that is set in a customer browser.

magento 2 google customer reviews

Boost sales by collecting product reviews

Build trust in your products and reduce customer decision-making time with the Magento 2 Advanced Product Reviews. Stimulate shoppers to leave more reviews, display pros and cons, show admin reply and use extra functionality to make your store trustworthy.

How to connect Google customer reviews with Magento 2?

  • Login to your Google Merchant account and go to Settings > Account Settings.
  • Choose the country and the language of your store.
  • Then, go to Settings > Business Information > Website.
  • Verify and claim your website.
  • Next, go to Growth > Manage Programs > Customer Reviews and enable reviews.
  • Install and enable Google Customer Reviews by Amasty to use Survey Opt-In and Google Reviews badge.
Reasons to choose

Other Features

  • 100% Open Source — Easy To Customize
  • Follows Magento Code Architecture
  • Separated HTML/CSS/JS
  • Simple installation via Composer
* The name "Magento" and the logo are the trademarks of Magento, Inc.
5.0
1 Review
Sep 11, 2020
Works as it should
Jean-Sebastien
This extension does what it should. No problem installing or using it. We have a website in 2 languages that are both supported by Google (English + Thai). The pop-up on the Thank You Page and the survey email from Google are sent in the correct languages as per our configurations.

Note that the expected delivery date setting might not be respected by Google as I have read in forums. We had set the survey to be sent 5 days after the order is placed, but it took 7 days to get the email from our test orders. Google can also decide not to send a survey to 100% of people who agree to be contacted.

We haven't tried the badge yet as we need to wait for 100 reviews before displaying it.
Jean-Sebastien also bought the following extension(s):
Photo Amasty employee
Amasty answer
Sep 11, 2020
Natalya Chekanina / Head of Sales Team
Hi Jean-Sebastien, thank you for the kind feedback and for the hints regarding Google's behavior. We're happy to see that the extension has been working smoothly for you so far, and we'll look forward to seeing you in our store again!

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