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PWA for RMA (Add-On) (Pre-order) for Magento 2

Provide your mobile shoppers with an outstanding post-sale experience. Offer a return management interface that works smoothly on any device.
  • Let customers create and manage return requests using a mobile-ready functionality
  • Ensure a stable RMA performance on any device
  • Gain loyalty with the responsive self-support tool
  • Embed ready-to-use solution for PWA Studio storefront and Venia theme
  • Use only as an add-on for Magento 2 RMA extension and with PWA Theme installed
Regular Price €109 €99

What are PWA and PWA Studio?

 💻 Progressive Web Application

PWA are web applications that have been developed to create an interface that looks like a native mobile application, but with cross-browser options.

🚀 PWA Studio

Magento PWA Studio includes all must-have tools for creating and maintaining a trendy PWA storefront suitable for any device.

Why has PWA become a trend?

Since mobile commerce is constantly growing, e-commerce businesses face the challenge of keeping the audience across all devices. Big companies, such as AliExpress, decided to develop an app, but confronted crucial troubles - not all users downloaded the app, re-engagements required additional expenses, and the app itself was costly to maintain.

The solution was to combine all benefits of the app (such as performance) and a cross-browser web (such as maintenance). That’s how a Progressive Web App appeared. The results are impressive - AliExpress got 104% for new users across all browsers; 82% increase in iOS conversion rate, 2X more pages visited per session and 74% increase in time spent. And they are not alone. Check PWA case studies below to make sure all these companies were right.

Clothing: George case

Beauty: Lancôme case

Retail: Flipkart case

Marketplace: OLX case

 

What benefits do you get for your store

Keep loyalty with an easy-to-use and stable RMA tool

💵

Exclude expenses on app development by using a ready-made PWA component

📱

Enlarge the audience by offering a flawless mobile performance

Retain mobile shoppers with a powerful RMA service

Offer an optimal return experience across devices

Let users manage their return requests on-the-go using an adaptive interface and reduce customer dissatisfaction through a convenient return system. PWA add-on contains all features of the original extension to make RMA processing as convenient as possible for both customers and admins. Shoppers can return products right in customer accounts and track the statuses in the same place.

Introduce a responsive all-in-one RMA page

Minimize the impact of return necessity by providing mobile users with a convenient and feature-rich UI. Display detailed instructions and relevant statuses, communicate with shoppers using responsive live chat, let them specify return reasons and attach images on a single RMA page. As an admin, collect all required info by adding custom fields if needed. When the request is complete, ask customers to leave feedback using a quick star rating.

Equip mobile pages with return info

To decrease the number of return requests and avoid conflicts, you should inform shoppers about the refund peculiarities beforehand. Upgrade store pages by embedding additional information about the return policy. Show RMA periods on product pages and in a shopping cart to notify users in advance.

Ensure stable cross-device and cross-browser performance

No matter how many requests your customers have created and what devices or browsers they use - the performance remains stable. One of the main goals of the PWA technology is to improve mobile loading speed and deliver the content correctly on any browser, including Chrome and Safari.

Use RMA features on Adobe’s Venia theme

The add-on is fully compatible with Venia - a theme that Adobe has specifically created for PWA integration. The theme has lots of bonuses, such as a trendy design and full compliance with Magento coding standards, which means that you won’t face any setup and maintenance issues. All our PWA extensions are developed to make a perfect synergy with Venia.

Make PWA implementation cost-effective

PWA integration from scratch is impossible without expensive and long-lasting custom development. But with the add-on you can get all the benefits almost for free - our solution is ready for use and does not require any coding. Minimize time spent on RMA functionality setup and deliver the project on the same day.

How to install and use PWA add-ons by Amasty correctly?

For the correct work of the add-on, the original RMA for Magento 2 extension and a PWA theme must be installed. Learn more from our PWA installation User Guide.

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What's a pre-order product?

An Amasty's pre-order is a purchase of an upcoming extension that hasn't been on the market yet. Once it's released, you get the package immediately.

What benefits do I get making a pre-order?

Making a pre-order allows you to decrease expenses on the extension. As a rule, a pre-ordered extension will cost you from 0% to 50% of its price after release. The discount also covers all the additional services you include in the order.

How soon will I get my pre-ordered purchase?

You will get an extension not later than 3 months after the payment. We assess the estimated lead period for releases of pre-ordered products in 5-7 weeks and we do our best to meet the deadline.

Are there any additional charges I'll be charged after the extension release?

The amount you pay for the pre-order is final and no additional charges are required after the product release.

How will I get the pre-ordered extension?

The product becomes available in your account immediately after its first release. You'll receive an email once we release the mod.

How do the Free Support, Money Back, Lifetime Updates conditions work in case with pre-ordered products?

There are absolutely no changes in comparison with regular product purchases. You get standard
conditions:<br>
- 90-day of free support;
- 60-day money-back guarantee;
- free lifetime updates.
The free support and money-back guarantee periods start only when you receive an installation package (i.e.
right after the module release). Furthermore, you can issue a refund for pre-ordered items during the whole
pre-release period.

What if I want to purchase both regular and pre-order products at once?

That's ok: released products are ready for installation and usage right after your order is processed and the pre-ordered items will become available right after the release.

What if I want to extend the support period after the extension release?

You can do that the same way as for ordinary products: once the 90-day support period is over, it's possible to extend it for 50% of the module price - this includes another 90-day period of support.

Also, you can choose additional options like prolonged 6/12-month of support and/or priority support service.

How will I find out that a module is released?

We'll inform you via the email once the extension you pre-ordered is released. At this very moment, the mod gets available in your personal account on amasty.com.

What if you never release the extension I pre-ordered?

It's an edge case since we allow pre-orders only for the products that included in our roadmap for upcoming sprints. But if it happens you'll receive your money back and get a discount for any other purchases at amasty.com.

Are you going to provide a demo version of the extension before its official release?

Most likely no. However, we apply an individual approach to every customer's case, so, contact our sales managers via chat and we'll see how we can help you out.

Is it possible to refund a pre-ordered item?

Yes, you can issue a refund whenever it's required: either while the item is still not released and during 60 days after its release according to the Amasty Refund policy.

How the pre-ordered items will look like in my personal account?

The pre-ordered items will look like ordinary extensions. All the appropriate records will be displayed on the Account Dashboard, My Orders, My Downloads, Rewards &amp; Credit pages. The only distinction is that on the My Downloads screen the items that have not been released yet won't have a version number and the Download button will trigger just a warning message.

Will I receive a store credit for pre-orders?

According to the rules of Amasty's Reward Program, you get $15 back to your store credit per every $100 spent regardless of what kind of product you purchase. These Points are valid for 60 days from the purchase date.

Are Amasty extensions compatible with all themes and extensions by other vendors?
Amasty extensions work with all plugins we issued and with most 3rd-party plugins. If you come across a compatibility issue with any third-party module, we’ll definitely try to help you. If you face any technical issues, please create a ticket...
Will I get free support and updates?
Yes, once you buy any extension(s) by Amasty, you’ll get updates for the product(s).Also, you can activate a support subscription, so that all possible technical issues are handled by professionals.Magento support subscription plans:Monthly Annual -...
Do you have the installation service?
Yes, we provide a professional installation service. You can purchase it when ordering an extension. If you buy more than 1 extension in one order, we can install all of them! If you need to configure plugins according to your business needs, you can...
Can I request a free trial?
Amasty doesn’t provide any trials of Magento extensions. But we have a 60-day money-back guarantee. There's one exception: Amasty extensions are provided for testing or demo purposes to our official Platinum Partners as a part of the “access to Amasty...
Can I test an Amasty extension on a staging site before transferring it to a live one?
Yes, you can install any Amasty extension on a test site and configure all the settings there before doing it on your live store.
How can I get a refund?
Amasty provides a 60-day money-back guarantee. In case the acquired extension didn’t meet your expectations, our support team is always ready to help you.  To get a full or partial refund of your order, please create a ticket in our support...
How can I receive a discount?
According to the rules of Amasty's Reward Program, you get $15 back to your reward points for every $100 spent.You can spend them to buy other extensions or services from our catalog.These Points are valid for 60 days from the purchase date. You can...
How to update a Magento 2 Amasty extension?
To update a Magento 2 extension by manual upload:1. log in to the customer account;2. navigate to the Products tab, scroll to the packages section, and click the Download link next to the extension that should be updated;3. Important: If some extension...
If I need additional features to be added to an Amasty extension, how can I ask for it?
To leave your feature request, log in to your customer account and open the Products tab. Then, scroll down to the bottom of the page, and leave your feature request in the following form: As soon as you send your request, it is considered by our ...
Magento 2 Amasty extensions installation
Each Amasty extension package is provided with the extension files, installation & setup guides, and a license agreement. Some extensions include import files examples as well. So how to install our Magento extension? What is the plugin...
How can I prolong support?
When you get any support subscription plan, it will be prolonged automatically. Also, you can cancel your subscription at any time. For this, go to your customer account and open the Subscriptions tab. If you cancel your subscription, the service will...
What should I do if my Reward Points have expired?
According to our reward program, the Reward Points are valid for 60 days starting from the moment they’re transferred to your account. But we always try to stay supportive, so you can create a ticket, and we’ll consider your case individually...
How can I use my Reward Points?
How to check your reward points balance? Step 1. Log in to your customer account or create a new one. After this, you will be redirected to your account dashboard. Step 2. In the left menu choose Reward points. Step 3. You will see your current reward...
Can I change the EE extension to CE for free?
Usually, no, you can’t exchange modules. Please, contact our support managers and they’ll consider your case individually. → Learn more about our special offers
How can I get a discount to re-purchase plugins?
Usually, we don’t provide any discounts. But you can contact us, and we’ll consider your case individually. → Learn more about our special offers

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