Store Credit & Refund for Magento 2

Enhance customer loyalty

Grant store credits to motivate your customers to shop in your store. You can add custom credit amount from the admin panel. Enable customers to pay for products with store credit in full or partially. Allow them use the credit to cover taxes and shipping costs. Use it with One Step Checkout to timely remind your customers of one more payment option and ensure a seamless process.

Keep your customers in the know

Let your customers control their Store Credit. Provide transparent Current balance and History tabs on their account page. Notify your customers about changes in their Magento 2 credit balance automatically via an e-mail subscription and let them stop notifications.

Refund with store credits

Cover Magento 2 refund requests with store credit either partially or in full to improve the shopping experience for your customers. Refund to store credit creating a credit memo. The amount will be fetched automatically and then you can correct it if needed. In case the customer used store credit together with money to pay, you’ll return the sum of money in store credits while the credit used for the order isn’t restored.

Manage store credits and refunds easily

Use Magento 2 Store Credit & Refund extension to add/deduce Store Credit in one click. Access Balance History of any customer to make swift changes. Track changes your admins made in Action column. Prevent wrongful deductions and leave comments.

Use store credit to pay in the backend

Use a customer’s store credit to pay for their orders directly in the backend. Pay in full if the balance covers the order price. If the price is greater than the store credit, deduce the credit and inform the customer about the amount they still have to pay. Also, cancel the payment if needed.

Here’s how it works:

A customer may address your online support to ask for some clarification on product characteristics. In case a customer is satisfied with the present offer, a manager can immediately place an order. In so doing, the manager will also manage to charge store credit off from the balance once the customer doesn’t mind. In case the customer thinks the price is too high, the manager can still retain them offering some credits for immediate purchase and thus reducing the price.