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- Explore customer's account click the 'Login as Customer' button
- Check the login attempts log and view the login history
2.4.3, 2.4.2-p2, 2.3.7-p1, 2.4.2-p1, 2.3.7
Login as Customer for Magento 2
Assist your customers with the checkout process and reduce support time on credentials requests. Easily login as a Magento 2 customer without password to provide better shopping experience and get deeper insight on how the store performs from your shoppers' point of view.
- Take a look at your store with the customers' eyes
- Utilize the Magento 2 'Login as Customer' button to quickly enter any user account
- Track and record each customer account login attempt
- Distribute the ability to login as customer to sub-admin users
- See all orders created by admins using the login functionality
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🏹 Challenge
Increased competition and customer retention are among the six biggest challenges e-commerce companies face today. As customers become more demanding and their expectations grow, online retailers are seeking every opportunity to stand out from other shops and gain clients’ loyalty.
🎯 Solution
Magento 2 Login as Customer extension can help to provide reliable customer service and improve the shopping experience so your clients wouldn’t drop your store in favor of a competitor’s one. It also might become a tool for the audit of your website for an intuitive user interface and existing security issues.
Benefits you get with the extension
💎
Better Service
Let your support team accompany customers in the shopping process. See any difficulty they face with their eyes to offer the most sufficient and fast assistance. Treat them with maximum attention at every step of their consumer journey
⭐
Better UI
Rediscover your Magento 2 store from a new perspective. Exploring your store like a buyer helps to identify weak points of your website UI, that might affect the overall shopping experience of your audience
🔒
Better Security
Login tracking and recording enhance security. Gathering, analyzing these data might give you powerful insights on how to minimize security issues and defend clients’ accounts and their sensitive information
How to login to Magento 2 as a customer without the password?
There is a 3-step way how you can log in as a customer with the module.
- Go to Customers —> All Customers;
- Find the needed customer on the grid;
- Next, click the Select link and choose Login as Customer from the dropdown.
Then you will be redirected to the frontend as this customer.
Login as customer and explore your Magento 2 store from a new angle
The single button to avoid tedious credentials requests. The one-click ability to explore shopper's account and the entire Magento 2 store from your customers' side. The 'Login as Customer' button is available in every customer profile in the backend zone of your store. Open the profile, click the button and you will be directed right to the account dashboard.
Utilize the login as customer functionality to the full
Magento 2 Login as Customer extension allows store owners to distribute the ability to log in as a customer to selected sub-admins depending on specific needs. As many store owners prefer to have multiple sub-admin users, it is very useful to have several user roles with different permissions.
Track the admin activity in customers' magento accounts
The extension tracks every single magento portal and login as customer attempt. It records date and time, when the login was made, the names of the user and customer, including ID. Also, you can see the exact website where the admin user logged in.
NEW: Segment the orders created by an admin using the Login as Customer
To avoid confusion during order processing, you can identify the orders created by admins with the help of the Login as Customer tool. The information is displayed in a special column right on the Orders grid - Created by (Login as Customer). Additionally, each purchase made using the extension has a comment with the details at the end of the Order View page.
More options for login as customer extension
- Choose whether to open a Magento 2 customer account page in a new tab of your browser or in a current tab
- Select only those store views of the website a particular customer is associated with
According to the statistics, the extension can cover each business need in synergy with the following solutions: magento 2 wholesale extension, magento affiliate program and magento 2 store management.
How to make force sign-in in Magento 2?
- Log in to the admin panel and navigate to Customers > All Customers.
- Scroll down and find the needed customer account.
- In the Action column, select Edit.
- Click Force Sign In.
- Confirm the action.
What is the Magento Login extension for?
Magento Login extension allows you to look at your store from the customer's point of view. This allows you to see the pros and cons of your store for users. This way you can make your store more convenient and increase your profits.
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Learn more →Version 1.1.3
Last Update: Feb 28, 2022
1.1.3 - Feb 28, 2022
- Fix we fixed an issue with an ‘Orders’ grid error when an admin places an order through a customer account
1.1.2 - Dec 02, 2021
- Fix we fixed the issue with updating of cart section in the incognito window
- Fix we resolved the problem with login when passing to checkout from a customer account page
1.1.1 - Sep 13, 2021
- New we added a new column to the Orders grid to let you check if the order was created by admin using Login as Customer functionality
1.1.0 - May 13, 2020
- New we added a new option “Open Customer's Account in the New Tab“ that allows you to decide whether you want to open a customer's account in a new tab or stay in a current one
- Improvement now the setting “Allow Selecting Store View to Login“ offers you an opportunity to select store views to log in as a customer
Version 1.0.7
Last Update: Sep 26, 2019
1.0.7 - Sep 26, 2019
- Improvement we implemented a stability update for Magento 2.1.x
1.0.6 - Sep 02, 2019
- Fix the issue with logging customers from other websites was resolved
1.0.5 - Aug 12, 2019
- Improvement now you can instantly login as customer right from the Customer Grid
1.0.4 - May 20, 2019
- Fix the issue with missing customer name in the header and empty wishlist was resolved
1.0.3 - Apr 02, 2019
- Improvement Magento EE Website Restriction Support was added
1.0.2 - Mar 29, 2019
- Fix one more fix for the multi-website operation
1.0.1 - Mar 27, 2019
- Fix the issue with the extension multi-website operation was resolved
