Login as Customer for Magento 2

v1.0.0

Assist your customers with the checkout process and reduce support time on credentials requests. Easily login as customer in one click to provide better shopping experience and get deeper insight on how the store performs from your shoppers' point of view.

Take a look at your store with the customers' eyes
Utilize the 'Login as Customer' button to quickly enter any user account
Track and record each customer account login attempt
Distribute the ability to login as customer to sub-admin users

Magento 2.1, 2.2, 2.3

View Extension Demos

See User Guide

Screenshots:

Click the 'Login as Customer' button to visit any account

See the store with your customer's eyes

Control the login attempts performed by sub-admin users

Delegate permissions to login as customer

Product Description Screenshots FAQ Reviews Extension Demo

The ability to login as customer provides store administrators with a number of important capabilities. First, you can accompany your customers in the shopping process, easily help them during the checkout process. Second, it is possible to discover a Magento 2 store from a new brand perspective, acting like the existing shopper. Finally, in some difficult cases your support department will be able to quickly visit customers' accounts without the necessity to request login and password.

Login as customer and explore your Magento 2 store from a new angle

The single button to avoid tedious credentials requests. The one-click ability to explore shopper's account and the entire Magento 2 store from your customers' side. The 'Login as Customer' button is available in every customer profile in the backend zone of your store. Open the profile, click the button and you will be directed right to the account dashboard.

Utilize the login as customer functionality to the full

As many store owners prefer to have multiple sub-admin users, it is very useful to have several user roles with different permissions. Magento 2 Login as Customer extension allows you to distribute the ability to login as a customer to selected sub-admins depending on your specific needs.

Track the admin activity in customers' accounts

The extension tracks every single login as customer attempt. It records date and time, when the login was made, the names of the user and customer, including ID. Also, you can see the exact website where the admin user logged in.

To better understand your customers it is important to sometimes take a fresh look at the store. With the 'Login as Customer' button one can easily enter any available shopper's account to browse the Magento 2 store as a potential buyer. This simple solution can become essential on the way to achieve the higher conversion rate and win more loyal customers.