Login as Customer for Magento 2
Assist your customers with the checkout process and reduce support time on credentials requests. Easily login as customer in one click to provide better shopping experience and get deeper insight on how the store performs from your shoppers' point of view.
- Take a look at your store with the customers' eyes
- Utilize the Magento 2 'Login as Customer' button to quickly enter any user account
- Track and record each customer account login attempt
- Distribute the ability to login as customer to sub-admin users
The ability to login as customer provides store administrators with a number of important capabilities. First, you can accompany your customers in the shopping process, easily help them during the checkout process. Second, it is possible to discover a Magento 2 store from a new brand perspective, acting like the existing shopper. Finally, in some difficult cases your support department will be able to quickly visit customers' accounts without the necessity to request login and password.
How to login to Magento 2 as a customer?
There is a 3-step way how you can log in as a customer with the module.
- Go to Customers —> All Customers;
- Find the needed customer on the grid;
- Next, click the Select link and choose Login as Customer from the dropdown.
Then you will be redirected to the frontend as this customer.
Login as customer and explore your Magento 2 store from a new angle
Utilize the login as customer functionality to the full
As many store owners prefer to have multiple sub-admin users, it is very useful to have several user roles with different permissions. Magento 2 Login as Customer extension allows you to distribute the ability to login as a customer to selected sub-admins depending on your specific needs.
Track the admin activity in customers' accounts
To better understand your customers it is important to sometimes take a fresh look at the store. With the 'Login as Customer' button one can easily enter any available shopper's account to browse the Magento 2 store as a potential buyer. This simple solution can become essential on the way to achieve the higher conversion rate and win more loyal customers.
- 100% Open Source — Easy To Customize
- Follows Magento Code Architecture
- Separated HTML/CSS/JS
- Simple installation via Composer
Magento 2.1, 2.2, 2.3
- Improvement we implemented a stability update for Magento 2.1.x
- Fix the issue with logging customers from other websites was resolved
- Improvement now you can instantly login as customer right from the Customer Grid
- Fix the issue with missing customer name in the header and empty wishlist was resolved
- Improvement Magento EE Website Restriction Support was added
- Fix one more fix for the multi-website operation
- Fix the issue with the extension multi-website operation was resolved