Magento Customers' Data Extensions
Customers are the base of any business. Therefore it is crucial to effectively communicate with them, find out their needs and meet them in order to extend their client lifecycle.
Use custom attributes in order to form magento customer segments to collect all additional personal and business information you may need from your magento customers such as: how they found your shop, business documents, feedback, other information, which may help you. In Magento you can also create customer address attributes for collecting more address information, like apartment, floor number, etc. And order attributes to request information such as order comments, delivery instructions, and so on.
Our extensions for Magento will help you to get such attributes as: customer email and name, customer id and address.
The collected information enables you to considerably improve cooperation with customers, also you will have all the necessary data to quickly and efficiently process orders. The feedback you get from clients will help you to optimize business processes and improve customer service. All this has a huge positive impact on customer loyalty.
You may still need to send an email to clients when processing orders or for some other reason. With our ‘Email to Customers’ module this is much easier as you can contact customers right from the order and customer grids and also from customer account in admin panel, with possibility to view the email history.
Unfortunately some customers have bad intentions and are a huge bane for store owners. Now you have an opportunity to blacklist emails and even domain names to prevent fraudulent registrations and orders.
Good cooperation with customers is an absolute must for every business. Our extensions will enable you to do it a lot more efficiently and with much less effort.