How can I share or transfer the extension from one account to another one?

How sharing works?
How transfer works?
- Transfer during checkout
- Transfer when order is complete

Frequently, we get requests how to provide access to the extensions purchased from one account to another. It could be a relevant case for our partners, Magento agencies, and any other businesses using several Amasty accounts.

Foremost, it is important to differentiate 2 procedures: sharing and transfer.

This option is available for any customer group. We open access to the project for the Amasty account you specified. The extensions will be downloadable via the Composer, using Composer Access keys from the project you would like to for sharing. The project will remain in the account where it was initially purchased. The further billing will be processed from the original account as well.
To share the project, you will need:

Step 1. Create a new project in your account, or use an existing one.

Step 2. The project owner contacts our support team with the following details:
Customer information: Email addresses of those to be granted access to the shared project.
Project details: Instance Registration Key of the project to be shared.
(Optional): Customer name and project domain.

Our team will enable project sharing for the specified customers.

Step 3. Customers accessing the shared project can assign licenses using the standard License Assignment workflow.

Step 4. The project owner remains responsible for registering the Instance Registration Key during verification.

How transfer works?

This option is available only for partners. It allows you to make a full transfer of the order and reassign recurring product subscription fees from partner’s account to a third-party one. This procedure could be conducted on the partner’s own or with assistance of their account manager.

Transfer during checkout

Set a checkbox near “Transfer recurring payments”, enter customer email, and complete the order with your discount and store credits. If checked, you will pay only for this order. The recurring payments will be charged from the customer you specified.
Your customer will receive an email notification about the transfer and short manual how to complete it. To do so, the customer needs to go to the “Orders” tab, the “Transferred Orders” and click “Subscribe”.
By clicking “Subscribe”, the extensions will be automatically moved from the “Transferred Orders” to the shopping cart, where the customer will be asked to complete the order. The initial order will be at 100% discount because of the transfer. All the recurring payments will be billed according to the subscription terms. If removing the transferred extensions from the cart, the customer will no longer be able to buy them at 100% discount.
Transfer when order is complete
1. Go to the “Orders” tab and click “Transfer” near the necessary order
2. In the pop-up, please enter your customer email where you’d like to transfer recurring payments to.
3. Then please follow steps 2-3 from the “Transfer during checkout” manual.