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Frequently Asked Questions

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FAQ: SMTP Email Settings

I can’t make SMTP work with my email provider. What’s wrong?
I'm getting AUTHORIZATION FAILED 534 5.7.14 error in the debug log but my credentials is 100% correct. What should I do?
I'm getting connection refused or connection timed out error in debug log. What should I check?
Is there a way to log and view the emails sent to guest customers?
Test email is being sent fine while order confirmation email is not. How can I troubleshoot?
What should I do if emails are not being sent out via Amasty SMTP extension?

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