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Knowledge Base /

SMTP Email Settings

Frequently Asked Questions

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FAQ: SMTP Email Settings

I can’t make SMTP work with my email provider. What’s wrong?

I'm getting AUTHORIZATION FAILED 534 5.7.14 error in the debug log but my credentials is 100% correct. What should I do?

I'm getting connection refused or connection timed out error in debug log. What should I check?

Is there a way to log and view the emails sent to guest customers?

Test email is being sent fine while order confirmation email is not. How can I troubleshoot?

What should I do if emails are not being sent out via Amasty SMTP extension?

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Bratislava, Slovakia

Development office

Minsk, Belarus

Representative office

London, United Kingdom

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