Amasty Product Subscriptions
Most asked questions about product subscriptions
Will you launch an annual or monthly product subscription?On February 1, 2022 we’re launching annual subscriptions only, meaning that the billing period for the subscription will be 1 calendar year. Will the product subscription affect both...
When does Amasty launch product subscriptions?
Starting February 1, 2022, we are launching product subscriptions. All products within new orders will become available by subscription only, replacing the old “one-time-payment” model.
What does a product subscription include?
Our product subscription includes:lifetime access to the original code base; availability of all Magento versions and inter-product compatibilities; availability of all new features delivered within the product line; and full support coverage for the...
Can I cancel the subscription?
Yes, you can do so at any time. In this case, you keep access to the support service for the product and those updates until the original subscription end date.
Can I renew the subscription?
You can renew your subscription any time, of course. But it will require an additional renewal fee. The exact proportions will be introduced shortly across all our info channels.
Can I customize and continue using the product if my product subscription expires?
Yes, you can continue using and customizing the product. You will have access to the latest updates released while your subscription is active. After the cancellation, you can continue updating the product on your side, or you can renew your subscription...
How can we help you?