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Frequently Asked Questions

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FAQ: Purchasing Questions

Are Amasty extensions compatible with all themes and extensions by other vendors?
Can I get an access to the source code of your extensions?
Can I install and update Amasty Extensions for Magento 1 via Composer?
Can I install Magento 2 extensions via Composer?
Can I request a free trial?
Can I test an Amasty extension on a staging site before transferring it to a live one?
Do you have the installation service?
Do you provide Magento customization service?
How can I pay for Amasty extensions?
How can I receive a discount?
How can I transfer the extension from one account to another one?
How to completely uninstall the extension?
How to disable Amasty extension?
How to disable Base module notifications in Magento 1?
How to fix 3rd party extension conflicts?
How to install Magento 1 Amasty extensions?
How to install Magento 2 Amasty extensions?
How to translate a Magento 2 module?
How to upgrade a Magento 1 Amasty extension?
How to upgrade a Magento 2 Amasty extension?
I forgot to fill my VAT ID, and an additional tax was charged. How can I return it?
I have the extension for M1 and want to upgrade it to M2. What should I do?
I'm getting "404 Not Found" error when trying to open configuration page.
I'm getting the following error: SQLSTATE[23000]: Integrity constraint violation.
If I need additional features to be added to an Amasty extension, how can I ask for it?
What can I do if the extension does not work well for me?
What credentials do I need to work with Composer?
What documents and files are included in the package?
What is the license policy? On how many websites can I use Amasty extensions?
What should I do if I bought the wrong extension?
What should I do if the payment for an extension wasn’t accepted?
Where can I find a Composer module name?
Will I get free support and updates?

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