FAQ: Follow Up Email
Yes, we are happy to confirm that this Follow Up Email module has a customer segmentation option built-in. Address our blog post and go on readint to see more details.
Yes, our Follow Up Email extension includes the email templates for your convenience, so you can start using them at once.
Yes, sure. You can either customize the existing mail templates or create new ones according to your needs. Continue reading to learn how to make it.
Yes, it is possible. For this, you need to make changes in the default email details. Go on reading to see the settings.
Yes, with the use of an appropriate tab 'Google Ananlytics', you can track follow up email campaigns. Continue reading to see the settings.
Yes, they do. Note that only order-related alerts can be sent to guest users. Wishlist and Birthday follow up emails won’t be sent since they require information from a customer’s account.
The module triggers email greetings by birthday data available in customers’ accounts.
There are several tips you are advised to pay attention to while checking why emails are not being sent to your customers. Please click 'Read FULL answer' link below to see the possible root causes.