Yes, we are happy to confirm that this Follow Up Email module has a customer segmentation option built-in. Address our blog post and go on readint to see more details.

Yes, sure. You can either customize the existing mail templates or create new ones according to your needs. Continue reading to learn how to make it. 

Yes, it is possible. For this, you need to make changes in the default email details. Go on reading to see the settings.

Yes, with the use of an appropriate tab 'Google Ananlytics', you can track follow up email campaigns. Continue reading to see the settings.

There are several tips you are advised to pay attention to while checking why emails are not being sent to your customers. Please click 'Read FULL answer' link below to see the possible root causes.