FAQ: Elastic Search for Magento 2

Elastic Search for Magento 2
How do synonyms work in Elastic Search for Magento 2?
Magento 2 search synonyms allow you to connect different words so they will give the same results. For example, connecting the words “laptop, notebook, netbook” will allow users to see all the laptop-type products despite the word they have chosen for...
How does the match mode work? Which one should I use?
There are two match modes available: AND and OR. When the AND mode is used, search results will contain products that match the whole query only (e.g.: Red shirt - only Red shirt will be found). When the OR mode is used, search results will contain...
How to check if the Elasticsearch engine is available?
To check if Elasticsearch is running, please execute the following command in the terminal: curl localhost:9200 Note: replace the localhost:9200 with Elasticsearch domain and port accordingly. After that, you should receive an output containing information...
Is it ok to use numerous search engines/extensions?
It is not recommended to use several search engines/extensions, the stable performance is not guaranteed due to possible conflicts between search engines/extensions. Please, disable all 3rd-party search extensions to avoid any possible issues.
I’ve upgraded to Magento 2.3.3 and there are no products on the second page of the catalog. What should I do?
Please make sure that the official catalog pagination issue patch provided by Magento is installed.
Should I install the Elasticsearch engine on a separate server?
It is not necessary to run the Elasticsearch engine on a separate server. Nevertheless, if the server that runs Magento lacks resources, it will be a good idea to install the Elasticsearch engine on a separate server to boost overall performance.
Test connection failed. What should I do?
First, please make sure that the credentials for the Elasticsearch engine are filled in correctly: If that didn’t help, please make sure that the Elasticsearch engine is properly installed and configured on the server. See also: After installation...
The products are gone after changing the search engine. What should I do?
After installing the Elastic Search, reindex is required. To perform the reindex, please use the following command: php bin/magento indexer:reindex After the reindexing is finished, please clear the page cache for changes to become visible on the ...
What specs of the server are required for the Elasticsearch engine?
In general, there are no recommended specs for the server, since overall performance depends on many factors, such as the number of products you have, 3rd-party extensions implemented, etc. The good way to check if your server can handle the extension...
What versions of the Elasticsearch engine are supported?
The extension supports Elasticsearch engine starting from version 6.? up to the 7.9.3 version and Magento 2.3+ → Nov. 15, 2020, Amasty stops supporting Magento v. 2.2. Follow the link to see details.
Why can’t I see any settings for Amasty Elastic Search?
To configure the extension, please make sure that the Amasty Elastic Search engine is selected in the: Stores > Configuration > Amasty Extensions > Elastic Search > Connection > Search Engine > Amasty Elasticsearch After the engine...
Why is the position of the products different in the popup and on the search results page?
Normally the position of the products in the popup and on the search page should be the same. If you have encountered such an issue, it may have arisen due to the peculiarities of the environment and further troubleshooting is required. Please contact...
What version of the Elasticsearch engine does this extension support?

Our Elastic Search extension is compatible with Elasticsearch engine 6.x versions and supports v.7.9.3. Read more for details

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