Frequently Asked Questions
According to the law, taxes are charged depending on the country in which your business is based. Here is the list of countries that must enter their VAT ID on the checkout so that the tax is not debited:
From our side, we do not do tax refunds. If you were taxed incorrectly, you need to submit your data to the payment system. They check your request, and if everything is good, they will refund the tax. To submit a tax refund, click here.