Frequently Asked Questions
There are at least 3 reasons why you need to implement WhatsApp order notifications in Magento 2:
WhatsApp is a popular messaging app that allows users to exchange content with anyone at any time and keep in touch with friends and family for a more convenient experience. Besides, WhatsApp has now become a commercial tool. Therefore, store owners should think about how to use this channel to promote their products and increase store profits.
Magento stores usually notify customers of successful registrations, order statuses, payment notifications, and other actions by email. This is how users can track their actions in the store. WhatsApp can make it easier for your customers to receive Magento order notifications because this app is easier and more convenient than email.
Another feature of WhatsApp is that users can contact you using it. It is an effective way for an e-commerce store owner to communicate with their customers by influencing them and providing customer service. Customers can have many questions about your products. With WhatsApp, you can quickly respond to your customers' requests, thereby increasing your sales.
These features can be implemented in the new WhatsApp Combo extension. In addition to the above-mentioned features, you can add the quote button to the product and order pages in the Magento store and let users request product quotes via WhatsApp. Besides, with the help of the extension, you can customize the WhatsApp Chat button as you wish to make it more attractive to users.
Thanks to the features of this extension, you will be able to use WhatsApp taking full advantage of it for your store, keeping in touch with your customers, and increasing conversions with this additional sales channel.