Frequently Asked Questions
The attribute is disabled for promo rules.
Solution: Enable the attribute for promo rules. To do this please go to: Admin > Catalog > Attributes > Mange Attributes > select attribute > Frontend Properties > set "Use for Promo Rule Conditions" to "Yes".
See why the issue occurs using our Magento Admin Log extension. Track all the product edits and keep the log book for as long as you need it.