Question 1

I want to import table rates automatically in magento. What should I do?

Accepted Answer

First, you need to call this:   Mage::getModel('amtable/rate')->deleteBy($methodId);
OR
Amasty_Table_Model_Rate::deleteBy($methodId)  This will erase any data in the method.  And that is how you make import:  Mage::getModel('amtable/rate')->import...

Question 2

I want to use 2-column page template on shopby and brand pages in magento

Accepted Answer

To show the products in 2 columns please do the following: 1) open file app/design/frontend/YOUR-PACKAGE/YOUR-THEME/layout/amasty/amshopby.xml 2) add lines

Question 3

I want to use this extension in combination with other shipping modules. Will it work?

Accepted Answer

The module is compatible with most of the shipping extensions that implement Magento shipping interface. If there are any conflicts, we will fix them for you.
Shipping Rules extension is 100% compatible with our Shipping Table Rates and Shipping...

Question 4

I'm getting "404 Not Found" error when trying to open magento configuration page.

Accepted Answer

Please log out and then log back into the backend, so Magento can refresh permissions.

Question 5

I'm getting magento "incorrect CAPTCHA" error message trying to submit the account registration form.

Accepted Answer

The error message isn't connected with the work of our module captcha. Read the full answer to get more information.

Question 6

I'm using AJAX mode and would like to allow BACK browser button in magento

Accepted Answer

Not needed since Improved navigation 2.5.8. version.
To solve this issue in Improved Layered Navigation extension, please open the file js\amasty\amshopby\amshopby-ajax.js
and change line
var amshopby_use_hash = false;
with
var amshopby_use_hash = true...

Question 7

I'm getting AUTHORIZATION FAILED 534 5.7.14 error in the debug log but my credentials is 100% correct in magento. What should I do?

Accepted Answer

The extension can't use mail server to send anything due to mismatching login credentials. If you are sure provided credentials are 100% correct please proceed with READ the Full answer link.

Question 8

I'm getting connection refused or connection timed out error in debug log in magento. What should I check?

Accepted Answer

If you're connecting from behind the firewall, make sure the firewall rules allow you to connect the specified mail server.

Question 9

Is AJAX scroll compatible with custom themes?

Accepted Answer

Usually, the extension is compatible with the majority of custom themes right out of the box and doesn't require any additional tweaking.But in case there are any issues, our support specialists will eliminate them for free.

Question 10

Is Amasty GDPR extension compatible with PayPal in magento?

Accepted Answer

Yes, our GDPR extension is fully compatible with PayPal payment method.

Follow the link below to get more information.

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