Question 1

I can’t choose a particular attribute when creating the rule as it’s not displayed in the attributes list in magento

Accepted Answer

The attribute is disabled for promo rules.
Solution: Enable the attribute for promo rules. To do this please go to: Admin > Catalog > Attributes > Mange Attributes > select attribute > Frontend Properties > set "Use for Promo Rule Conditions...

Question 2

I have a mobile site. How your Full Page Cache module will work on it in magento?

Accepted Answer

The extension supports responsive mobile interface. All you need for this is to enable mobile design in the general settings section. Go on reading to follow detailed instructions.

Question 3

I have an error while trying to create an order from the backend in magento.

Accepted Answer

Several Magento versions have a bug with admin orders, it does not depend on whether the Sales Reps and Dealers module is installed or not. We can research and fix the bug for the installation service fee.

Question 4

I can not use special rules for admin orders in magento.

Accepted Answer

Please, log in to your account and download the latest extension version.

Question 5

I can't specify a percentage off defined products when ordering 10 items or more in magento.

Accepted Answer

If you use Product Promotions extension and can't set up a percentage off only defined products and only when a buyer ordered more then a specified number of items, please, perform the following instructions.
Open Promotions&rarr;Shopping Cart Price Rules...

Question 6

I can’t make SMTP work with my email provider in magento. What’s wrong?

Accepted Answer

In case you face some issues with the popular email providers, please check whether you have allowed the usage of the third-party apps. The problem may be in the security limitation and without changing some security settings you may face the incorrect work...

Question 7

I can’t upload the images in Magento 2

Accepted Answer

In case you can't upload images when using Color Swatches Pro extension, please, get acquainted with the following potential reasons:
 
1. There is no write permissions on the "media/amconf" folder. 
To fix the problem, please, open the folder...

Question 8

How users re-authenticate with Restricted API Key (RAK) for App for Payments with Stripe?

Accepted Answer

RAK doesn’t require any additional back-end setup from you. Users must copy and paste generated Stripe API keys to the extension configuration. Please see full answer for detailed instructions.

Question 9

I get no alerts at all with Advanced Reports for Magento 2, what can I do?

Accepted Answer

If you use Product Alerts Reports extension and get no alert reports, please check if you have magento cron up and running.
Please notice, that you can receive more detailed statistics using the Advanced Reports for Magento 2.

Question 10

I enabled SEO-friendly URL generation for the attribute, but the URLs are still shown as get-parameter. What could I have missed?

Accepted Answer

Make sure that the generation of SEO-friendly URL keys is enabled in general settings of the extension and in the settings of each attribute.

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