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Frequently Asked Questions

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The module settings are specified, but the products for pre order are not displayed in the cart or not available for purchase.

See more details on Pre Order page
User Guide

The product’s Availability is Out of Stock.


  1. Turn off the option that automatically enables the Out of Stock status for products that reach a particular quantity limit.
  2.  One of possible solutions is to reconfigure preorder settings. For instance, you can enable the preorder option when the product’s quantity reaches a particular limit but still is On Stock.
See more details on Pre Order page
User Guide
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