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Visitors are not redirected. What can be wrong?

In order to ensure that the module settings have been set up correctly, please follow the steps described below.

1) Check if GeoIP Data is imported in System > Configuration > GeoIP Data. Here is what you will see if the import was successful:

Magento Geoip redirect by Amasty

 

2) Make sure the extension is enabled in System > Configuration > GeoIp Redirect:

Magento Geoip redirect by Amasty

 

3) Check the extension configuration.

  • First of all, navigate to System > Configuration > GeoIP Redirect > Country to URL Redirect and make sure that the redirect for the country in question is set up:

 

Please notice that the Country to URL option should be used for websites that are located outside your Magento installation.

  • Then go to System > Configuration > GeoIP Redirect > Country to Store View Redirect and make sure this setting is set to “Yes” in your default configuration:

Magento Geoip redirect by Amasty

 

  • Finally, check if the country in question is chosen in the Affected Countries block in System > Configuration > GeoIP Redirect > Country to Store View Redirect on a store view level:

Magento Geoip redirect by Amasty

 

4) If you have checked all the specified settings and they are configured correctly, but your visitors still wouldn’t redirected, please submit a ticket to Amasty customer support department.

 

See more details on GeoIP Redirect page
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