Question 1

I see no checkboxes in magento. How do I fix this?

Accepted Answer

If you are using Improved Layered Navigation and see no checkboxes, please add the extension's CSS to your styles file (see the installation instructions in your extension package).
Also you need to copy the images from here:
skin/frontend/base/default/* ? ...

Question 2

I see no dealer info at the order page in magento

Accepted Answer

To solve the problem, please add line
<?php echo $this->getLayout()->createBlock('amperm/adminhtml_info')->setOrderId($_order->getId())->toHtml() ?>
 
in the file
app/design/adminhtml/default/default/template/sales/order/view...

Question 3

I see no link for Warehouses under Advanced Inventory in product edit page in magento. What may be wrong?

Accepted Answer

If a simple product does not have weight, Magento converts it into a virtual product and such products cannot be assigned to Warehouse. Follow the link below to see the settings.

Question 4

I see the module configuration in admin panel, but there are no tags at the frontend in magento.

Accepted Answer

This issue concerning Meta Tags Templates extension is easy-to-solve.
If you have Yoast Meta Robots extension installed, please replace file app/code/community/Yoast/MetaRobots/Block/Catalog/Product/View.php with this one: http://amasty.com/faq/View.zip

Question 5

I want to import table rates automatically in magento. What should I do?

Accepted Answer

First, you need to call this:   Mage::getModel('amtable/rate')->deleteBy($methodId);
OR
Amasty_Table_Model_Rate::deleteBy($methodId)  This will erase any data in the method.  And that is how you make import:  Mage::getModel('amtable/rate')->import...

Question 6

I want to use 2-column page template on shopby and brand pages in magento

Accepted Answer

To show the products in 2 columns please do the following: 1) open file app/design/frontend/YOUR-PACKAGE/YOUR-THEME/layout/amasty/amshopby.xml 2) add lines

Question 7

I'm getting "404 Not Found" error when trying to open magento configuration page.

Accepted Answer

Please log out and then log back into the backend, so Magento can refresh permissions.

Question 8

I'm getting AUTHORIZATION FAILED 534 5.7.14 error in the debug log but my credentials is 100% correct in magento. What should I do?

Accepted Answer

The extension can't use mail server to send anything due to mismatching login credentials. If you are sure provided credentials are 100% correct please proceed with READ the Full answer link.

Question 9

I'm getting connection refused or connection timed out error in debug log in magento. What should I check?

Accepted Answer

If you're connecting from behind the firewall, make sure the firewall rules allow you to connect the specified mail server.

Question 10

I'm getting magento "incorrect CAPTCHA" error message trying to submit the account registration form.

Accepted Answer

The error message isn't connected with the work of our module captcha. Read the full answer to get more information.

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