Search results for "after istallation the module":
Do you have the installation service?
Yes, you can use installation and configuration services that are available as the part of Pro and Premium add-ons for your product subscriptions.Please note that this installation service doesn’t include uninstallation. So, if you need to completely...
Can I change the EE extension to CE for free?
Usually, no, you can’t exchange modules. Please, contact our support managers and they’ll consider your case individually.
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What is the license policy? On how many websites can I use Amasty extensions?
Our license allows you to use a single extension license agreement on one Magento installation.If you run several domains on the same instance of Magento, you can use one extension license. However, if you run each website on a new installation of Magento...
How can I change or add information to the invoice?
If you need additional data in your invoice for your bank, or if you found a mistake, please submit a ticket and our support team will help you out.
What should I do if the payment for an extension wasn’t accepted?
If the status of your Order is pending (not completed), please create a ticket as soon as possible.
Our team will review it and inform you about all the further steps needed to resolve the situation.
How can I apply a coupon code to the order?
Please go to your shopping cart and scroll down. In the lower-left corner, you will find the Apply Coupon drop-down menu with a button:
Click on it, enter your code, and click Apply:
Enter your coupon code and the discount will be calculated...
I have the extension for M1 and want to upgrade it to M2. What should I do?
You should acquire the module for M2, as M2 modules have a completely different structure as compared with M1 extensions.So there is no way to transfer the module from M1 to M2. But you can check if the same module on M2 exists. Moreover, if you are...
How to completely uninstall the extension?
Quite a few users run into problems with deleting Magento extensions. All you need is to follow the pain-free guide:
Turn attention to installation method in use
There are at least 4 main ways:
Manually via archive file;
Magento Connect Manager...
Are Amasty extensions compatible with all themes and extensions by other vendors?
Amasty extensions work with all plugins we issued and with most 3rd-party plugins. If you come across a Magento 2 compatibility issue with any third-party module, we’ll definitely try to help you.
If you face any technical issues, please create a ticket...
Can I get a refund on another card/PayPal account?
No, we cannot make a refund to another credit card or PayPal account. In this case, we can only offer you a refund with store credits for your future purchases.
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