Frequently Asked Questions
It may provoke a conflict which causes rewriting classes responsible for email sending and logging.
Please, first of all, check whether the Amasty SMTP module has conflicts with other extensions by going to System > Configuration > Amasty Extensions > Extensions and Notifications > Troubleshooter > Show:: open Models section.
If there are any, you will see the notification in red. In order to check whether other modules affect Amasty SMTP extension functionality, please disable them temporarily via .xml configuration file.
For that, follow the guide below:
Once done, the extension will not affect your Magento anyhow.
Our SMTP extension relies on cron performance. In order to send order confirmation emails & invoices it is required to set up cron.
Here you can learn more of about Magento cron and how it should be configured.