What should I do if emails are not being sent out via Amasty SMTP extension?

As first troubleshooting tip, please check what Amasty SMTP Debug Log and Amasty SMTP Sent Email Logs say. 
Please enable the logs in the main module configuration page.

Where ?an I see these logs in Magento 1?

  • Please go to System > Tools and enable Smtp Emails Debug Log.
  • Please go to System > Tools and enable Smtp Emails Sent Log.

Where ?an I see these logs in Magento 2?

  • Please go to Reports > SMTP  and enable SMTP Debug Log.
  • Please go to Reports > SMTP  and enable SMTP Emails Sent Log.

See more details on SMTP Email Settings page

User Guide

How can we help you?

Didn’t you find the answer to your question? We are always happy to help you out.

© 2009-2021 Amasty. All Rights Reserved.