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Frequently Asked Questions

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What to do, if I got the "Google maps cannot be loaded on this page" error?

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User Guide

If you get the messages like "Google maps cannot be loaded on this page", "Request was denied by Google Maps API '', or other Google Map API related errors, please check the frontend DevTools console. For this, press F12 (or Fn+F12 for laptops) and click Console:

devtools-console

There you may see the message: "This API project is not authorized to use this API. Please ensure this API is activated in the Google Developers Console". 

In this case, you should pay attention to the fact that Store Locator uses the library, which works not only with Maps JavaScript API but also with Places API. Make sure that Places API is enabled in the Google Cloud Platform. It is required for the correct extension work. For more details, click here.

See more details on Store Locator page
User Guide
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