Frequently Asked Questions
Say, you have multiple sales channels. It’s hard to manage all of them together, especially if they are not synchronized in one place. In this situation, you need to think about order management software.
Note: read our comparison guide to learn the difference between dropshipping and marketplace.
The Order Management System (OMS) is a platform that combines all your web and mobile channels, offline stores, dropshipping, and affiliate networks in one place. Commerce order management (MCOM) solution will gather all the order and inventory information from these channels in one place, where you can manage them, making your work faster and customer experience seamless.
It has 3 main features:
Moreover, this system allows you to manage payments and taxes that are based on your income. Also, it adds the additional protection level against fraudulence. All-in-all it has more analytics capabilities that allow you to make data-driven decisions and improve your sale strategy.
For more information, check the official Magento documentation.