For more details see the Order Approval extension page.
Protect your store from fraudulent orders by implementing an additional order verification step. Automatically send all suspicious orders to admin moderation.
To find the option go to System → Configuration → Catalog → Downloadable Product Options.
Enabled - Set to 'Yes' to switch the extension on.
Contact Phone - specify the contact phone number that will be used for Order Disapproval notifications.
Contact Email - specify a contact email address that will be indicated in the Order Disapproval notifications for customers.
Checkout Notification - Enable the display of a checkout notification and specify the notification text.
Notify admin - enable this option to send an email notification to an admin user once a new order is marked as suspicious.
Recipients - choose “Set up recipients emails” if you want to specify particular emails to which notifications will be sent.
Recipients emails - indicate one or more admin user emails to which notifications will be sent.
Email Template - select the necessary email template.
Recipients - select the “Choose User Role” option to send email notifications about a new suspicious order to all admin users assigned to a specific role.
Recipients Roles - select the recipient role. In our example, this is the “ Order Approvers” role.
In the General rule settings tab you can:
Apply - the module lets you specify one of the predefined conditions or configure custom ones.
Predefined Conditions are based on:
Bulk Actions - to approve/disapprove orders in bulk right from the grid, tick the necessary orders and select the corresponding action in the 'Actions' dropdown.
Export To - export orders for approval to CSV or XML files.
View - to check an order before approval click on the 'View' link in the right column of the grid.
Load Template - in the Load Template block select the necessary template and click the Load Template Button.
Template Content - after the template is loaded, you can edit email template content according to your needs.