For more details see how the Abandoned Cart Email for Magento 2 extension works.
Augment sales revenue by the increased number of completed orders. Automatically send catchy reminders. Enhance customer loyalty by offering discount coupons.
See the example of an email below:
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Campaigns can be created at Marketing → Abandoned Cart Email → Campaigns → Create new campaign
Name - specify the name of the rule.
Status - enable and disable the rule.
Priority - set the priority to specify the triggering rules' order processing.
Cancel Condition - here you can set the event which will cancel the further emails. For example, if the products in a shopping cart become disabled, a customer won't get an email.
Cancel conditions available:
Here you can set Google Analytics parameters which will be added to the links in Abandoned Cart emails.
To view the log of all sent emails, navigate to Amasty → Abandoned Cart Email → History.
You can also add product info to the grid. Additionally, enable the Opened column to see how many times an email was opened.
Make data-driven decisions by analyzing the efficiency of your Abandoned Cart Email campaigns.
Here, you get valuable insights on your cart abandonment rate and abandoned cart emails efficiency, displayed on visual reports:
Also, you can filter the results: choose the necessary website and date range, then click the “Refresh” button.
To use the Geo IP Location option please go to Stores → Configuration → Amasty Extensions → Geo IP Data.
You can get the databases automatically or import your own data.
Hit the Download and Import button to make the extension download the updated CSV dump file and import it into your database automatically.
To import the files from your own source, use the Import option. Path to the files should look like this (the part 'var/amasty' should be replaced with your folders’ names):
var/amasty/geoip/GeoLite2-City-Blocks-IPv4.csv var/amasty/geoip/GeoLite2-City-Blocks-IPv6.csv var/amasty/geoip/GeoLite2-City-Locations-en.csv
You can enable IP forcing, which makes it possible to set a specific IP address that will be used instead of the visitor's real IP address when determining geolocation. The feature is useful while configuring or testing the extension.
Enable Force IP - set to Yes to replace the real IP address.
Force IP Address - specify the address to use instead of a real one.
Here, you can see all the existing cron tasks and their statuses. Run cron tasks and generate their schedule by clicking the ‘Run Cron’ button. Also, delete tasks in bulk, apply filtering and sorting options when it is needed.
To solve this, please check this article to see how Magento cron is configured.
All available templates in the Schedule can be filtered by the type. In the list of templates, you can see only the emails that were created based on the default Abandoned Cart template.
In the Template Content field, you can make adjustments to the text and the structure of the email template. Find the code starting with “layout”.
In the layout settings, you can configure the content and the basic composition of the product list that is included in the email.
The mode defines the appearance of the product list. This setting has 2 possible configurations:
The showImage in its turn adds pictures to products. Choose:
The priceFormat is used to show either prices with taxes (=includeTax) or excluding taxes (=exculdeTax).
The showDescription is responsible for the product description display. Type in:
Use showPrice to enable or disable price display in the email body.
If you enable the Related/Up-Sell/Cross-Sell Products to Display in Email option, you also need to update the email template.
To do this, load the template and proceed to the layout → handle section.
Add the value in a handle section according to the information you need:
Save the template. Now related products will be added to the email template. You can adjust the number of the products to show in the general settings.
First, we need to create two new relevant email templates (check out the previous section for more details).
Then proceed with creation of two new Abandoned Cart campaigns.
First, let's create a campaign for abandoned carts below $100 subtotal:
In the Schedule tab we set to send two emails, the first email - after two hours of cart abandonment, and the second one - a day after. We use a template 'Carts below 100$' that was created earlier and apply no discounts.
The first rule has been done!