Guide for Out of Stock Notification for Magento 2

The module allows your customers to subscribe and receive notifications on price and inventory updates. And let you have more information on subscribers preferences and demands.

• Activate stock and price subscriptions
• Track users behaviour with Analytics dashboard
• Notify customers and guest visitors
• Keep admin informed about low stock and new subscriptions
• Let shoppers easily manage subscriptions in their account

To configure the extension settings, go to Stores → Configuration → Out of Stock Notifications.

Use Configurable Image - When subscription, display the image of the configurable product instead of simple on the account page.

Greeting Text for Email - Specify greeting text for out of stock notifications.

Minimum Stock Quantity - If the option is disabled, the notification will be sent once the product status is changed to In Stock. You can also set the option to Yes and specify the minimum stock quantity that will trigger notification sending.

To send a test notification:

• Input your e-mail in Test Stock Notification Email field;
• Go to Reports → Notifications → Out of Stock notifications;
• Select a desired out-of-stock product, checking the box;
• Select Yes in Any dropdown;
• Click Actions to select Test Notifications;
• Click Submit.

Show Options of Out of Stock Configurable - Set ‘Yes’ to allow customers to subscribe to an ‘out of stock' configuration (simple out of stock products) of the ‘out of stock’ Configurable Product.

See an example of how the subscription option to the simple configurations will look like on the frontend:

Allow Subscription for Selected Group(s) - Select one or several customer groups that will receive stock availability notifications.

Limit Emails by Product Qty - Enable the feature in case you want to align the number of emails to the quantity of the back-in-stock items. For instance, you have 30 subscribers for the particular product and only 5 items back to stock. With the feature enabled, only 5 first subscribers will receive the notifications.

Enable Persistent Stock Notification Checkbox - If enabled, customers subscribing to stock notifications will be able to choose between receiving a single notification or continuous notifications every time the product comes back in stock. Please note: this functionality is available as part of an active product subscription or support subscription.

Enable Subscribe from Category Page - Set to Yes to add a subscription link to the out-of-stock products on the catalog pages.

A sample of a subscription link on a catalog page.

Enable Subscribe from Recommended Products Blocks - Provides customers with the ability to subscribe to Back in Stock notifications from recommended products blocks. Includes default Magento Related Products, Up-Sells, and Cross-Sells product blocks, as well as blocks from the Amasty Automatic Related Products module if installed.

Use Popup for Guests - Enable this feature to activate a subscription pop-up for guests. The popup will be displayed for guests on categories and recommended products blocks, if they are enabled. After customers click a subscription link, the module displays a pop-up to input emails.

Placeholder for the Subscription Field - Specify the placeholder to be displayed inside the subscription field by default.

A sample of a pop-up on a catalog page.

Allow Subscription for Selected Group(s) - You can manage price subscription for any groups of customers the same way as a stock subscription.

Send Email Reports for New Subscriptions (Daily) - The daily email will include all the out-of-stock products, that have been recently subscribed to.

A sample of email notification about new subscriptions:

Email Template to Notify Admin - Select the appropriate template for the email notifications.

Notify Admin about Inventory Low in Stock - The feature sends the email notifications, basing on the specified value, which warns admin about low stock.

A sample of email notification about low stock:

Email Template to Notify Low in Stock - Choose the appropriate template for the low stock notifications.

Notify for Quantity Below - Notify store admin when the quantity of products is less than this number.

Notify Admin about Out of Stock Inventory - If Yes, admin will also get a notification when a product comes to out of stock status.

Email Template to Notify Out Of Stock - Select email template to inform admins.

Admin Email Address - Input the email addresses, the extension will send notifications to. The addresses should be comma-separated, with no spaces.

Email Sender - Choose the email sender.

When enabled, customers will be obliged to agree to your privacy policy when subscribing to out of stock notifications. This will help you to follow the GDPR requirements.

See how the consent checkbox will be displayed on the frontend:

To see the list of stock alerts subscriptions, go to Reports → Notifications → Stock Alerts

To see the list of price alerts subscriptions, go to Reports → Notifications → Price Alerts

To see all existing subscriptions, please, go to Reports → Subscriptions.

You can use mass-action to delete selected subscriptions or adjust the required one using the Edit button. Please, click the Add New Subscription button to create a new one.

Please, go to Reports → Analytics Dashboard.

The extension allows collecting statistical data on Back in Stock requests and provides you with the next values:

• the quantity of Back in Stock Requests (Subscriptions) created;
• the quantity of Back in Stock Alerts sent;
• the value of orders made from the notifications sent.

Also, you can:

• Analyze which products are “Most Wanted” - the most wanted products are those which have the greatest quantity of out of stock subscriptions (the “Qty” column).
• Track your customers' recent activities: see for which products your customers subscribe and how often it is.

The data presented in this report can be filtered by dates.

You can see the list of subscribers for a particular product. For this, go to Admin Panel → Products → Catalog. Then open the page of the product you are interested in and go to Product Alerts tab.

Export list of subscriptions in CSV and delete the subscriptions that are not relevant anymore.

With the extension, you can effectively test the extension work and speed up managing time by operating existing cron tasks in one place. Please, go to System → Cron Tasks List.

Here, you can see all the existing cron tasks and their statuses. Run cron tasks and generate their schedule by clicking the ‘Run Cron’ button. Also, delete tasks in bulk, apply filtering and sorting options when it is needed.

See how the out of stock link looks like from the category page.

Allow users to subscribe to certain simple product options if the configurable product is out of stock.

Logged in customers will see the subscription links on the out of stock product page.

Guest visitors will see the subscription windows on a product page. To get subscribed they should insert their email address.

It’s possible to get subscribed to notifications either for configurable products or for particular simple options of configurable products.

Customers can see what products they’ve subscribed to and delete the subscriptions that are not relevant anymore. They may subscribe to Back In Stock notifications for particular products.

Customers may also subscribe to price drop notifications.

Keep customers updated with any changes in your stock by installing the PWA add-on for the Out of Stock Notification extension. The software provides a faster, enhanced experience for clients shopping from phones and tablets.

The add-on adapts interaction with the website to various screen resolutions to improve responsiveness and the overall client experience. See some storefronts examples:

Subscription for the product at the Category Page:

Subscription pop-up and GDPR for guests:

Subscribe to price changes at the Product Page:

Subscribe to back in stock at the Product Page:

To make additional functionality available, please install the suggested packages you may need.

Available with no additional fees:

• amasty/module-osn-graphql - Install this module to activate GraphQl and Out Of Stock Notification integration.

Available as a part of an active product subscription or support subscription:

• amasty/module-out-of-stock-hyva-compatibility - Install this package to ensure the Out Of Stock Notification extension works with the Hyvä Theme.

• amasty/xnotif-subscription-functionality - Install this package to:

1. filter by dates in the Analytics Dashboard;

2. allow customers to subscribe to Back in Stock notifications from the Related Products, Up-Sells, and Cross-Sells blocks;

3. let customers subscribe to regular notifications and receive an email each time a product is back in stock.

• I've configured GDPR for subscriptions, but the link to Privacy Policy page is not redirecting to the correct page. How to fix?

• Customers do not receive notification. What might be the reason?

• There is no subscription block displayed for a product neither on a product page and a category page.

• The images are missing in the customer back in stock emails. How to fix?

• Can I subscribe to an out of stock simple product (child of a configurable)?

• more questions

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